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Tru by Hilton Naperville Chicago

2.5 star property
Enjoy free breakfast at this Naperville hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Basic Double Room, 2 Queen Beds
Exterior
Snack bar
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View in a map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Place, Chicago Premium Outlets
    ‪5 min drive‬
  • Place, Riverwalk Park
    ‪8 min drive‬
  • Place, Riverwalk
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(58 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Naperville

In Naperville .Within 2 miles (3 km) of this Naperville hotel, you'll find Topgolf and Odyssey Fun World. Heritage Woods and Blackwell Forest Preserve are also within 3 miles (5 km).

What's nearby

  • Odyssey Fun World - 1 min drive - 1.1 km
  • Chicago Premium Outlets - 5 min drive - 6.7 km
  • Riverwalk Park - 8 min drive - 7.4 km
  • Centennial Beach - 9 min drive - 7.4 km
  • Riverwalk - 9 min drive - 7.4 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Tru by Hilton Naperville Chicago

Enjoy free breakfast at this Naperville hotel
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Naperville hotel is smoke free.

  • 121 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

Similar properties

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DoubleTree by Hilton Lisle Naperville
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,182 reviews
The price is CA $134
CA $148 total
includes taxes & fees
Oct 26 - Oct 27
DoubleTree by Hilton Lisle Naperville

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Reviews

Tru by Hilton Naperville Chicago Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 555 out of 847 reviews
Rating 8 - Good. 160 out of 847 reviews
Rating 6 - Okay. 68 out of 847 reviews
Rating 4 - Poor. 27 out of 847 reviews
Rating 2 - Terrible. 37 out of 847 reviews

Reviews

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

The stay was fine. The front desk agent at check in was incredibly friendly and efficient. I wish I could remember her name. Same at check out. The public areas were a bit disheveled. However, the hotel was filled with families in town for a youth basketball tournament, which I'm sure created some challenges. Breakfast was very mediocre.
Stayed 1 night in Jul 2025

10/10 Excellent

Srinivas Manoj Kumar

Travelled with family
Liked: Cleanliness
Very clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Terry, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient. Breakfast was included with our reservation though there wasn’t much of a selection. This was an okay place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Property looked fresh and well maintained. Only problem was finding the entrance from the main road!
Stayed 2 nights in Jun 2025

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The entire hotel shares one microwave

The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
Stayed 6 nights in Jul 2025

8/10 Good

April L

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this location. New Year's Eve and the Fourtb of July. Both trips were overnight staycations. Both times we brought our dog and i would stay at this location again. Clean and friendly, welcoming staff. Would have given it 5 stars but the mattress was a little too soft for my liking. My back would have started to hurt me if we had stayed longer. Overall, great location, easy to get to and 10 minutes from all of the shopping and restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

fabiola

Travelled with family and small children
Liked: Amenities
Perfect
Stayed 1 night in Jul 2025

4/10 Poor

Tori

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was not properly cleaned.
Stayed 2 nights in Jul 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marsha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff weren’t very friendly. Never said welcome just “you got a reservation?, good morning, or good evening. Breakfast in lobby was sparse no matter what time you went down and not a big selection. Had a waiver that had to be signed at front desk at check in for no loud music or noise after 10pm, no vaping. The need for a waiver had us questioning what type of establishment we had booked. Will not book this property in the future.
Stayed 4 nights in Jul 2025

6/10 Okay

miguel

Travelled with family
Liked: Cleanliness
I travel with my wife and my daughter the room was to small for 2 beds
Stayed 3 nights in Jun 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, very polite!
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia R

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we all arrived, we felt welcomed, taken care of well. I can't complain. The breakfast was great. I reccomend this hotel to everyone.
Stayed 3 nights in Jun 2025

8/10 Good

dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with family
Liked: Staff & service, room comfort
Overall was fine. Biggest drawback was the breakfast. Only one waffle maker and took 15 mins to get one waffle with all the people staying
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

DAVINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mateen

Liked: Amenities, property conditions & facilities
It’s conveniently located off interstate 88
Stayed 1 night in Jun 2025

8/10 Good

Amarnath

Liked: Cleanliness, property conditions & facilities
Like the Hilton honors app and the digital key we get in the app - really cool. Found Tru by Hilton rooms are quite spacious and nice - we liked it. Breakfast with eggs, sausage, pancakes (you just wave your hand at sensor and pancake flows into your plate - no messing with the pancake batter). Good hot breakfast. One irritation for me- was when I had checked in I chose a room in 2nd floor away from elevator but was given a room in 3rd floor quite close to elevator with no explanation given.
Stayed 1 night in Jun 2025

8/10 Good

Rosemary, Ronkonkoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was Clean & Staff nice. Only issue was it didn't have a coffee maker in the room although it says it has one on their website. Plus no plastic cups were in the room, but ice bucket was there. Breakfast was just ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Yezenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025