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Hotel Art Resort Galleria Umberto

4.0 star property
4-star Baroque hotel near Via Toledo

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Photo gallery for Hotel Art Resort Galleria Umberto

Deluxe Double Room, 1 Double or 2 Single Beds, Non Smoking, Balcony
Exterior detail
Daily buffet breakfast (EUR 12 per person)
City view from property
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Galleria Umberto I 83, Naples, NA, 80132
  • Galleria Umberto I
    ‪1 min walk‬
  • Teatro di San Carlo
    ‪1 min walk‬
  • Via Toledo
    ‪2 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Royal Continental Hotel Naples

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1207)
The price is CA $260
per night
CA $302 total
includes taxes & fees
10 Mar - 11 Mar
Royal Continental Hotel Naples

About the area

Naples

Naples City Centre stay.A stay at this Naples City Centre hotel places you steps from Galleria Umberto I and a 5-minute walk from Via Toledo. Molo Beverello Port and Piazza del Plebiscito are also within half a mile (1 km).

What's nearby

  • Galleria Umberto I - 1 min walk
  • Via Toledo - 2 min walk
  • Piazza del Plebiscito - 6 min walk
  • Molo Beverello Port - 8 min walk
  • Port of Naples - 15 min walk

Getting around

  • Municipio Station - 6 min walk
  • Napoli Marittima Station - 14 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬2 min walk
  • ‪Sorbillo Piccolina - ‬1 min walk
  • ‪Anna Bellavita - ‬1 min walk
  • ‪Malafronte Napoli - ‬2 min walk

About this property

Hotel Art Resort Galleria Umberto

4-star Baroque hotel near Via Toledo
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Art Resort Galleria Umberto. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. A complete renovation of Hotel Art Resort Galleria Umberto was completed in January 2020.

Smoking is allowed in designated areas at this 4-star Naples hotel.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Built in 2005
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Art Resort Galleria Umberto offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking options include a carport and a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 12 for children
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 45 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT063049A1FNMWWVCU

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Hotel Art Resort Galleria Umberto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 380 reviews
Rating 8 - Good. 137 out of 380 reviews
Rating 6 - Okay. 53 out of 380 reviews
Rating 4 - Poor. 13 out of 380 reviews
Rating 2 - Terrible. 23 out of 380 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Naples surrounded by great dinning, bar and tourist sites. Busy area but easy walking. Front of office staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded. Near metro, nice part of town. View of grand hall from room was amazing. Only complaint is having to pay 10c to ride the lift. We did not have change when we came in for checking in. Fortunately we were able to ride with someone else.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plane delayed arrived after mid nite Night staff was SO very helpful. Our stay was very pleasurable.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Tiffany

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans la galleria Umberto palais plein de charmer
Belle expérience dans la galleria Umberto, plazza du plebiscite et opéra à 2 pas. Douche à améliorer et lit grinçant Décoration hétéroclite
Stayed 2 nights in Oct 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic view of the Galleria from the window
Loved the location, room was clean, bed was comfortable and location is great for the Spanish quarter. Being in the actual Galleria is such a stunning setting. The hotel sign could be a bit bigger as walked past it a few times as it was Sunday and very business with people. I ended up finding by walking up an alleyway outside the galleria which had some interesting smells going on. However, never had to use that entrance as could see the other gate from the inside. Like a few cities, be prepared for unfortunate homeless people who use the Galleria at night for roof over their heads. They never bothered us and just want a place to sleep and would be gone if you get up late
Stayed 2 nights in Sep 2024

10/10 Excellent

Analia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Galleria Umberto. We were worried that we would have to lug our luggage around for a few hours before check in as we got to Naples at 10 and didn’t have check in until 2:00 PM, but they were great and held our luggage for us while we explored the local area. The staff was great!
Stayed 3 nights in Sep 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples
Naples itself is very run down and chaotic
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricky

Stayed 2 nights in Sep 2024

10/10 Excellent

Clarkson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real eye opener!
Simply wonderful friendly staff, who could not do enough for us. Beautiful room. Phenomenal location!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jean, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really cool hotel. The rooms are like a museum, stylized gilded furniture, a huge canopy bed, balcony, and great 24 hour front desk service. Arrival by car is tricky, (nowhere to pull up to) but it can be done with the staff's help, and they help you find nearby (paid) parking. It is located within a traditional shopping center on the 4th floor which is just a few steps away from one of Naples' best walking streets with amazing restaurants and shops, and the Spanish Quarter. We would absolutely stay there again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely lovely place and mint staff..
Stayed 3 nights in Jul 2024

6/10 Okay

Jade

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This hotel is in a great location, right on the outskirts of the Spanish quarter and close to a few metro stations and the port so you can get around very easily! The room was a bit tired, fittings in the shower coming off, but really appreciated the double glazing as Naples is a loud city! Lovely balcony looking out onto the street of Naples. Only unfortunate incident was that when we came back from a day out, our balcony door had been left open from what we assume was the servicing staff, as we checked everything was locked upon leaving. When I told the staff about this on checkout, they just replied with 'ok' rather than any sort of apology which we found very disappointing. Great location, wouldn't stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, beautiful art. The most beautiful place I have ever stayed. Good breakfast
Stayed 5 nights in Mar 2024

8/10 Good

Michela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Dec 2023

2/10 Terrible

Russell

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Never ever again
Where to start? The rooms are shown with lovely high ceilings and curtained windows. Our was on the third floor and the curtains covered brick walls. No opening windows. No windows. We we off season, luckily, as the air con didn't work. The room was like an oven. The fridge was noisy all night with only three cans of soft drink provided. The toilet seat was broken, which will amusing describing to the front desk, had nothing done about it in the four days we were there. Breakfast at €11 is a rip off, and frankly dangerous. One platter of sliced hard-boiled egga had small fruit flies all over it. The bed was ridiculously hard. Only two pillows provided, and both were paper thin. The iron they provided fused and blew the trip out taking out all the power sockets in the room. There is no bar, even though they advertise one. The worst hotel experience I can remember in a very long time. Staff were ok - I guess it's the owner!
Stayed 3 nights in Nov 2023

10/10 Excellent

ARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

FORTUNA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels.
Stayed 7 nights in Oct 2023

6/10 Okay

Katherine, Greenwich

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.
Stayed 7 nights in Oct 2023