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Hotel Paradiso, BW Signature Collection

4.0 star property
4-star beach hotel near Stadio Diego Armando Maradona

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Photo gallery for Hotel Paradiso, BW Signature Collection

Seasonal outdoor pool, open 10:30 AM to 7:30 PM, sun loungers
Lobby
Ballroom
Seasonal outdoor pool, open 10:30 AM to 7:30 PM, sun loungers
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Via Catullo 11, Naples, NA, 80122
  • Lungomare Caracciolo
    ‪16 min walk‬
  • Via Caracciolo e Lungomare di Napoli
    ‪17 min walk‬
  • Port of Mergellina
    ‪17 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪34 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

View from room

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View | View from room

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

View from room

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Bathroom

Comfort Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property

Royal Continental Hotel Naples

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1205)
The price is CA $211
per night
CA $248 total
includes taxes & fees
2 Mar - 3 Mar
Royal Continental Hotel Naples

About the area

Naples

Chiaia stay.Your stay at this Chiaia hotel places you within 3 miles (5 km) of Stadio Diego Armando Maradona and Castel dell'Ovo. Royal Palace and San Francesco di Paola are also within 3 miles (5 km).

What's nearby

  • Lungomare Caracciolo - 16 min walk
  • Via Caracciolo e Lungomare di Napoli - 17 min walk
  • Stadio Diego Armando Maradona - 6 min drive
  • Castel dell'Ovo - 6 min drive
  • Galleria Umberto I - 7 min drive

Getting around

  • Cavalleggeri Aosta Station - 7 min drive
  • Naples Mergellina Station - 14 min walk
  • Naples Intl. Airport (NAP) - 34 min drive

Restaurants

  • ‪Chalet delle Palme - ‬18 min walk
  • ‪Chalet Ciro - ‬17 min walk
  • ‪Ristorante Ciro a Mergellina - ‬18 min walk
  • ‪Dal Delicato - ‬3 min drive
  • ‪Chalet Leopoldo & Casa Infante - ‬19 min walk

About this property

Hotel Paradiso, BW Signature Collection

4-star beach hotel near Stadio Diego Armando Maradona
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1206 square feet (112 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Paradiso, BW Signature Collection. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 1206 sq ft of conference space
  • 112 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Paradiso, BW Signature Collection offers 74 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • 24-hour offsite parking within 98 ft (EUR 25 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 8 for adults and EUR 8 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access to the pool is available by reservation only.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number IT063049A1JS5N7V88

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 10:30 AM to 7:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Paradiso BW Signature Collection Best Western Naples
Best Western Hotel Paradiso Naples
Best Western Paradiso
Best Western Paradiso Naples
Hotel Paradiso BW Signature Collection Best Western
Paradiso BW Signature Collection Best Western Naples
Paradiso BW Signature Collection Best Western
Best Western Hotel Paradiso
Hotel Paradiso BW Signature Collection by Best Western
Hotel Paradiso BW Signature Collection
Hotel Paradiso, BW Signature Collection Hotel
Hotel Paradiso, BW Signature Collection Naples
Hotel Paradiso, BW Signature Collection Hotel Naples
Hotel Paradiso BW Signature Collection by Best Western

Hotel Paradiso, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 234 out of 518 reviews
Rating 8 - Good. 180 out of 518 reviews
Rating 6 - Okay. 56 out of 518 reviews
Rating 4 - Poor. 31 out of 518 reviews
Rating 2 - Terrible. 17 out of 518 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times and will likely return again, but our particular room had the tiniest awkward bathroom, and wasn't serviced properly - no restocking of fridge, glasses, cups, tissue, towels, etc. The breakfast, dining room, and bar staff were excellent. The front desk staff, not so much, sadly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST
Stayed 1 night in Nov 2024

8/10 Good

Zahra

Liked: Amenities, property conditions & facilities
Pros: The scenery is stunning, and the staff was exceptionally helpful and friendly. Cons: The rooms are quite small and situated too close to the adjacent building, which made us feel uncomfortable about opening the drapes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Outdoor lounge area with a wonderful view of the Bay, Mt. Vesuvius, and Naples. Staff is attentive and helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean accommodation. Close to a popular pizza restaurant in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at BW Paradiso, and unfortunately, the experience was very disappointing. The hotel is extremely rundown, with dust everywhere and outdated decor that feels neglected. The furniture was dirty, and the linens were old and frayed, making the room feel uncomfortable and unclean. The restaurant staff was far from friendly, adding to the unpleasant atmosphere. To make matters worse, the walls are paper-thin, so you can hear every noise from neighboring rooms, making it difficult to relax or get a good night's sleep. Overall, the entire experience was terrible. I would not recommend staying here.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to Paradise
I recently stayed at this hotel, and it was a horrible experience from start to finish. While the front desk staff was friendly and helpful, everything else was disappointing. The beds were uncomfortable, and to make things worse, I woke up with bites on my legs—probably from bedbugs. The sheets had stains, which is completely unacceptable. The towels were no better—old, frayed, and stained. It’s shocking that a hotel would even think this is acceptable for their guests. The hotel is far from the center, making it inconvenient, and the pool has restricted hours, so you can’t use it whenever you want. On top of that, you have to make an appointment just to use the pool. The restaurant experience was just as bad. The staff was incredibly rude, particularly the older gentleman with gray hair, who seemed to be the manager. The posted restaurant hours were also misleading—they closed earlier than advertised, which was frustrating and confusing for guests. Overall, this was one of the worst hotel stays I’ve ever had. I strongly recommend staying elsewhere—there are far better options available.
Stayed 2 nights in Sep 2024

10/10 Excellent

faisal

Stayed 6 nights in Aug 2024

8/10 Good

Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Abel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Molly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely not representative of the pictures . In the midfle of nowhere and not convenient It was old snd dingy
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!!!
Stayed 4 nights in Aug 2024

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Megan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
This hotel is very cute and has an incredible view. Unfortunately, its situation on top of the hill meant it was far from the rest of the city, which made it difficult to walk places. Our room itself was small but had a balcony with a nice view. The hotel restaurant was pretty good (though I would not recommend the tuna tartar). The main thing that bothered me about our stay was the shower. Everything else about the room was very clean, but there was visible mold growing between the tiles and along the lower edge of the shower door. Aside from that, we had a pleasant stay. The front desk staff was friendly and helpful. I just don’t think I’d stay here again if I was to return to Naples.
Stayed 2 nights in Aug 2024

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Nikta

Liked: Cleanliness
There is not really anything near by. It has a spectacular view but the staff are very cold and not that helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

kirsti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and the staff are all terrific. Great breakfasts and coffees. This was the 2nd time we have stayed here and can't wait to go back again
Stayed 7 nights in Jul 2024

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beware of the pool size… breakfast had very limited options.
Stayed 10 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody at the hotel was friendly and extremely helpful with booking excursions to do while we were in town
Stayed 6 nights in Jul 2024