6/10 Okay
Stephanie
Travelled with family
6 Aug 2024
Disliked: Staff & service, room comfort
Hot, hot, hot!
This hotel is not one I'd return to. We stayed at their featured room, so we have 2 floors (2 small beds up some dangerous steps). Its down an alley that you can not get to via car and its in a business building. You need to whatsapp them with your arrival time so there is someone there, otherwise no one is on site or reachable. We got buzzed in and there is this small oldschool chained elevator. While I was going up with 2 luggages and my daughter, my husband was in the "lobby" stepping on cockroaches. Yes, you read that right. Cockroaches everything in the lobby of this building. We check in and walk into the room. Pretty room on first site but as youre in there it get hotter and hotter. The ac is no where near accurate to cool the room. We left for the remainder of the day and returned to a room that cool but not cold. During the night something happened and we all woke up in a sweat. The ac was not working. After calls to the employee who checked us in (who told us not to message him when he is not working), attempts to call the hotel via their phone number ( I called and hotels.com called all to unanswered phonecalls), the employee gave me the number to the owner. She sent over her elderly father to take a look. What was his response? to clean the filters. No actual handyman who know ACs came to check it out. The end result? A hot room.
Listing states AC. This is a lie.
Listing states restaurants. This is a lie.
The entire listing is fraudulent.
Stephanie
Stayed 3 nights in Jul 2024