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Suites & Residence Hotel Napoli

4.0 star property
4-star hotel near Pozzuoli Port, connected to the convention center

Choose dates to view prices

Photo gallery for Suites & Residence Hotel Napoli

LCD TV
Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby
Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Via Antiniana 19, Pozzuoli, NA, 80078
  • Terme di Agnano Napoli
    ‪17 min walk‬
  • Stadio Diego Armando Maradona
    ‪5 min drive‬
  • Pozzuoli Port
    ‪10 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed (Twin bed on request)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

LCD TV

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Pozzuoli

Convention convenience.Within 2 miles (3 km) of this Pozzuoli hotel, you'll find Terme di Agnano Napoli and Zoo di Napoli. Teatro Palapartenope and Piscina Scandone are also within 2 miles (3 km).

What's nearby

  • Terme di Agnano Napoli - 17 min walk - 1.5 km
  • Stadio Diego Armando Maradona - 5 min drive - 4.8 km
  • Via Caracciolo e Lungomare di Napoli - 7 min drive - 6.7 km
  • Lungomare Caracciolo - 7 min drive - 7.3 km
  • Pozzuoli Port - 10 min drive - 5.4 km

Getting around

  • Agnano Station - 3 min drive
  • Cavalleggeri Aosta Station - 5 min drive
  • Naples Intl. Airport (NAP) - 15 min drive

Restaurants

  • ‪Show Bowl - ‬3 min drive
  • ‪La Pietra - ‬6 min drive
  • ‪Pizzeria Gennaro Ii - ‬4 min drive
  • ‪Zi Giorgio - ‬7 min walk
  • ‪Calamarea - ‬6 min drive

About this property

Suites & Residence Hotel Napoli

4-star hotel near Pozzuoli Port, connected to the convention center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Suites & Residence Hotel Napoli also features multilingual staff, laundry facilities, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 4-star Pozzuoli hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Suites & Residence Hotel Napoli offers 43 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones.

Languages

English, French, Italian

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 3 for adults and EUR 3 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Suite Hotel Pozzuoli
Suite Pozzuoli
Best Western Suites Hotel Pozzuoli
Best Western Suites Pozzuoli
Suites & Napoli Pozzuoli
Best Western Suites Residence Hotel
Suites & Residence Hotel Napoli Hotel
Suites & Residence Hotel Napoli Pozzuoli
Suites & Residence Hotel Napoli Hotel Pozzuoli

Suites & Residence Hotel Napoli Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 75 reviews
Rating 8 - Good. 23 out of 75 reviews
Rating 6 - Okay. 12 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 7 out of 75 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was v nice, but surroundings were limited in eateries
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Faiza

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Stayed 2 nights in Sep 2022

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Be aware of The Hot Water is never avalaible and if you complain they come out with an excuse say that is been fixed.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very large and well equipped. It was also very comfortable and tide. The staff were extremely helpful and had good knowledge of not only local facilities, but also of Napol's In general.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was really nice and clean. Service from the staff was not. They questioned how many people we had in our room multiple times even counted how many people where in our cars when we came in and out. The night staff literally game out to the gate and watched us drive in and out. We were told to be quiet because they had bigger group staying there and they didn’t want us to disturb them. Might I add, we were not even loud. Plus side is that it is gated and we felt safe. We also had a great dinner up the hill. Due to the staff watching our every move and not being accommodating to our small group we will not be staying here again. Which is unfortunate because our group has stayed at this location for the past 3-4 years with no issues.
Stayed 2 nights in Jun 2018

10/10 Excellent

Alan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Safe place to stay
This hotel is located in Pouzzoli which is not necessarily close to Naples but access to Naples is not difficult. The are where the hotel is located is a bit daunting as it is in a commercial/industrial area. The parking is excellent and secure. The hotel rooms and facilities were beyond expectation and the staff were extremely helpful.
Stayed 3 nights in Jul 2017

8/10 Good

Stephen, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten days in Pozzuoli
The people at the hotel were all extremely friendly, helpful, and made our stay for 10 days very nice. The location can be a little challenging to connect to buses and trains as the local bus can be unreliable. Their expert taxi driver Antonio was superb!!

8/10 Good

Sandro, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gated and monitored parking
The hotel is in good overall conditions and staff are doing their job. I really liked having a gated and monitored parking lot so I felt better leaving it since the general area around the hotel is mainly of warehouses and car dealers. Really not much is walking distance so car is must. Great place to get a good quality/price ratio.

6/10 Okay

Alan, London

Liked: Cleanliness, staff & service, room comfort
OK on the inside ...mediocre location
I thought a kitchenette was part of the suites but it was not installed

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Space for the kids
We chose this hotel very quickly based on the room size and it's proximity to a function my husband had to attend. Without any experience in the area, I don't know how it stacks up to others, but our time there was just...weird. As for the basics, they were covered. The kids had their own room so we could stay up after they went to bed. The couch wasn't particularly comfortable and was in a strange spot, there was an entire area of the room with nothing in it. The restaurant is across the street at a sister hotel. The food there was excellent. The bar in the lobby is tiny. The on-sitebreakfast was OK (I recommend the regional pastries), but the Nespresso machine coffee was less than ideal. There didn't seem to be much of anything in the neighborhood. It was hard to get a feel when we pulled in; our car was the only one in the parking lot. This place did the job, but I didn't leave feeling particularly wowed. I would look for a place with a pool if visiting with the kids in the summer.

8/10 Good

Karene, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
It is a nice hotel with a great staff, but too far away from Naples.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Business but not pleasure
The staff was very attentive and helpful. Kitchen/breakfast staff was great. Parking is in a secured area. The rooms are clean, though not what I would call comfortable or relaxing. Unfortunately, it is a remote location not convenient to local attractions. In summery, most suitable for business or an overnight layover in route to somewhere else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean! friendly staff!
hotel was a late night booking for us. Very clean, decent location... Business district. Staff was very friendly, room was small, bathroom large and very clean. Breakfast had a nice spread. Great restaurant about 3/4km down the road!

6/10 Okay

Steve , Rochester, Kent

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, could have been so much better!
Location all wrong, needed to use public transport, a disaster when you've not been in Italy before let alone Naples. Hotel staff assisted with bus numbers etc but not with practicalities of buying tickets, got caught by transport police for unable to produce ticket. Cannot buy tickets on bus, meant to purchase before you board, we didn't know that. Fined 24 euros each! Naples sea front is beautiful, can't say the same for experience in rest of town, very dirty, did not feel safe at all, would not travel here again, once you've seen the view, wouldn't bother with anything else,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not romantic
Great Hotel, Wrong area.

10/10 Excellent

Steve, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
hotel was fantastic, bit out of the way, need to be fit to stay.

8/10 Good

Mubarak, KSA

Liked: Cleanliness, property conditions & facilities, room comfort
Not so bad

6/10 Okay

Britt

Stayed 1 night in Sep 2024

4/10 Poor

Concetta Valeria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura decadente.davvero un peccato: Personale gentilissimo
Stayed 2 nights in Feb 2024

10/10 Excellent

Rosa

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale ottimo, molto accogliente e camera bella pulita, moderna e accogliente. Colazione top!
Stayed 1 night in Dec 2022