We booked this stay only a couple hours before arrival, because the hotel that I booked last year left us with nowhere to stay. We were contacted 4 hours before checkin, that our hotel that we booked 6 months ago was overbooked & they wouldn’t honor our reservation for 11 people & a dog. They said they would cover another accommodation available through hotels.com, & this was pretty much the only place we could find that would sleep all of us & allow our dog, although we wouldnt be in suites where we would all be together, rather in separate rooms. But it gave us a place to stay & sleep, in a situation we needed to quickly find a solution to. So we booked it.
Jordan at the front desk was amazing, but that’s where the positives stopped. We were in building 3, which the outside of was disgusting. Cigarette butts & dog poop was everywhere. Stairwells & sidewalks were so dirty. One night, after dinner, I was walking along the side of the building on the parking lot. It was dark & I stepped in something, to which I slipped in. It was dog poop, now all over my shoe & foot. I was so disgusted. We have a dog & clean up after him. Other people are just nasty. It was literally everywhere around that building. I was so embarrassed because I had both my parents & my in-laws along with us, & this is the experience they had. The rooms were ok. The king size bed was comfy, but those that were on the sofa beds said they were awful! To top it off, the original hotel then refused to pay.