Ratings based on 4,203 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Dec. 28, 2024
Great location, short distance from the airport, 2 blocks from Broadway music row. Breakfast was amazing with lots of options, well maintained and liked the service staff that kept tables clean and food options stocked. One of the best hotel breakfast we’ve had. Friendly front desk staff
Comment from Hotel Management
Dec. 29, 2024 by Charlie, Hotel Management
Hi, Julie! Thank you for taking the time to share your feedback about your stay with us! I'm happy to hear that you enjoyed the experience. I will share your message with our food and beverage manager!Should your travels return you to Nashville in the future, we hope to host you again!
5 out of 5
by A traveller

Posted Dec. 26, 2024
Comment from Hotel Management
Dec. 27, 2024 by Shiv, Hotel Management
Good afternoon Brandon,We appreciate your feedback and are delighted to know you enjoyed at Hyatt Place Nashville.Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.Have a good day !!!!
5 out of 5
by A traveller from danvill

Posted Dec. 26, 2024
Comment from Hotel Management
Dec. 26, 2024 by Thania, Hotel Management
Thank you so much for your feedback! See you next time!
4 out of 5
by A traveller

Posted Dec. 24, 2024
Comment from Hotel Management
Dec. 25, 2024 by Charlie, Hotel Management
Hi Heidi,Thank you for taking the time to share your feedback about your stay with us!Should your travels return you to Nashville in the future, we hope to host you again!
5 out of 5
by A traveller

Posted Dec. 22, 2024
This is a nice property. Close everything downtime areas
Comment from Hotel Management
Dec. 23, 2024 by Charlie, Hotel Management
Hi, Roger!Thank you for taking the time to share your feedback about your stay with us. I'm happy to hear that you enjoyed the experience!Should your travels return you to Nashville in the future, we hope to host you again!
4 out of 5
by A traveller

Posted Dec. 17, 2024
Comment from Hotel Management
Dec. 17, 2024 by Thania, Hotel Management
Thank you so much for your feedback! See you next time!
5 out of 5
by A traveller

Posted Dec. 12, 2024
Comment from Hotel Management
Dec. 13, 2024 by Shiv, Hotel Management
Thank you for sharing your feedback regarding your recent stay at Hyatt Place Nashville Downtown. We truly appreciate you taking the time to let us know about your experience.
5 out of 5
by A traveller from RALEIGH

Posted Dec. 8, 2024
Construction in front of property. Otherwise great.
Comment from Hotel Management
Dec. 10, 2024 by Charlie, Hotel Management
Hi, David!Thank you for taking the time to share your honest feedback about your stay with us. I am happy to hear that you enjoyed the experience! Should your travels return you to Music City in the future, we hope to host you again!
4 out of 5
by A traveller

Posted Dec. 4, 2024
A nice clean hotel in a great location. There was some noise in the middle of the night with work outside but that was out of the hotels control. We would stay again.
Comment from Hotel Management
Dec. 6, 2024 by Thania, Hotel Management
Thank you for your feedback and understanding about the construction. We really apologize anyway for the inconvenience that caused. We hope to see you next time then!
1 out of 5
by A traveller from Bakersfield

Posted Nov. 13, 2024
After a night out at dinner, we came back and turned down the sheets only to find a white substance dried on the sheets. I immediately called the front desk for a change of linens. I am absolutely sickened, and have never experienced something like this before.
Comment from Hotel Management
Nov. 22, 2024 by Angeli, Hotel Management
Hello, Marcy!Thank you for your honest feedback. I appreciate your time and effort. We really do apologize for the inconvenience you experienced. I will share your review with the operations team. We will do better and make sure things like this won't ever happen again. I hope you still enjoyed your stay with us. Hoping to host you again soon! Once again, we do apologize for what happened. Have a great day!