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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

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Room, 2 Double Beds, Accessible, Bathtub
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪12 min walk‬
  • Crockett Park
    ‪6 min drive‬
  • Brentwood Library
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt House Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1010)
The price is CA $175
per night
CA $206 total
includes taxes & fees
20 Mar - 21 Mar
Hyatt House Nashville/Franklin/Cool Springs

About the area

Franklin

City center stay.Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 12 min walk - 1.1 km
  • The Factory - 9 min drive - 7.7 km
  • Franklin Theatre - 10 min drive - 9.2 km
  • Radnor Lake State Park - 11 min drive - 12.7 km
  • Nashville Zoo - 15 min drive - 18.4 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪California Pizza Kitchen - ‬15 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star hotel near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and a front-desk safe. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRUCE, Karnak

Liked: Property conditions & facilities
Quiet nice rooms
Stayed 1 night in Dec 2024

8/10 Good

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the staff, extremely friendly, helpful and just made the experience better. The property was neat and clean, the layout of the room was nice, the breakfast bar was good. (Limited on some things compared to others). Location was close to shops and restaurants. My biggest complaint was that you could hear everything in the rooms. Once you’ve stayed in a soundproof room it’s hard to accept anything less. Otherwise, the experience was very good.
Stayed 2 nights in Nov 2024

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
We travel a lot, and I try not to be critical like some reviews people leave at hotels that are just so rude and awful, so although I didn’t give 5 stars, the hotel was actually fine, but just a few things I will mention…breakfast that just sits on hot plate surface was cold (eggs, waffles), and 1 of the days, the 1st three glass plates we picked up to use were dirty with eggs, syrup, and other food stuck to them, so after the 3rd dirty plate, we did mention to worker handling the breakfast area. Our hotel room was fine, other than the bathroom door had stuff all over it…funny when you are sitting on the toilet and eye level with bottom of door, how much you notice-lol, and I can understand how that’s not something that would probably get cleaned normally, but looked like kids had been in there for sure at the level the grime and stuff started, so might want to start wiping those down, and tv was a very old plasma tv that kept freezing up, so not sure if that was the tv or the service, but TVs need updated either way…really bad picture quality. All workers were very nice, and they gave us a special treat for 2 free desserts for Thanksgiving. So not just downright terrible, but will probably try a different hotel next time that’s just newer.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, nice staff
Stayed 1 night in Nov 2024

4/10 Poor

Bri

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and vintage. Definitely was not my personal preference. I hade to change rooms due to a urine smell in the first room. I do not have to book again. 3/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Allie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and quiet
Great location between Nashville and Franklin. Quiet area and large, quiet room with a great layout, just a little dated. Wasn’t able to take advantage of breakfast due to my timing so can’t speak to that but overall great stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and dog friendly. Will stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Arlette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rachanee

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here. Smelled musty. It’s old and dated. Elevator sounds rickety and panel with buttons was loose. Parking lot lights were out. Check in was unprofessional. Shower had slow drain. Air conditioning was noisy. Pillows were stupid. Completely flat after a few minutes. No smart phone charging ports.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We were in town for a wedding and decided to make a long weekend of it. Our stay was great. Close to everything. Loved our room! Space was great. Everything worked, was clean, and comfortable.
Stayed 3 nights in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Deborah, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very outdated. There were no USB plugs and no access to outlets on one side of the bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Property conditions & facilities
I have mobility issues and need assistance with carrying anything. Every staff member I encountered was helpful, friendly and very accommodating. I felt like family -- without any fighting! ;-) Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great! Bathroom door sticks in room 105. Great breakfast 😊 and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and I loved the couch and ottoman.
Stayed 1 night in Nov 2024

10/10 Excellent

Van

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, large room, lots of amenities. Would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Clean, updated, comfortable. Staff was really approachable. Breakfast was actually pretty decent. Quiet, in a very nice area. Would stay again for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The room was clean. The beds were comfy. The staff was pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024