My wife and I were shocked by how dirty the hotel room was. We found hair, dirt, and large stains, not to mention a bug on the bed sheet and a strong odor. When we went to the front desk to request fresh bed sheets and pillowcases, the staff gave us old, used ones, which didn’t help at all.
Ultimately, we asked to switch rooms. While we were given new keys, they didn't work, and I had to return to the front desk twice to resolve the issue. On the third attempt, I had to ask the staff to accompany me to open the door. The entire experience was frustrating and stressful.
I would not stay at this hotel again, and future guests should be aware of these issues before booking.