Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly 4-star hotel near Nasu Safari Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Hot springs
Iron/ironing board, free WiFi
Sports facility
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • All-inclusive
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Trick Art Museum
    19 min walk
  • Nasu BBQ House WILDFOREST
    8 min walk
  • Kuroiso Station
    17 min drive
  • Fukushima (FKS)
    54 min drive

Room options

Family Room, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

Standard Room with 2 single beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room with 2 single beds and 1 bunk bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

Superior Suite, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 4 Twin Beds

Similar properties

About the area

Nasu

Nasu retreat .You'll find Nasu Rindo Lake and Nasu Safari Park within 3 miles (5 km) of this hotel. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 miles (10 km).

What's nearby

  • Nasu Rindo Lake - 2 min drive
  • Nasu Safari Park - 9 min drive
  • Fujishiro Seiji Museum - 9 min drive
  • Nasu Highland Park - 16 min drive
  • Nasu Animal Kingdom - 18 min drive

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly 4-star hotel near Nasu Safari Park
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A train station pick-up service and a train station drop-off service are free. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Karaoke
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle from 10:00 AM - 3:30 PM
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3800 per person
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Mini-fridge

More

  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 245 reviews" "
Rating 8 - Good. 97 out of 245 reviews" "
Rating 6 - Okay. 28 out of 245 reviews" "
Rating 4 - Poor. 8 out of 245 reviews" "
Rating 2 - Terrible. 5 out of 245 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

MISUZU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
2歳の孫が屋内の施設で思い切り遊ばせる事が出来て大変良かったです。また、来年も是非利用したいと思っています。ありがとうございました。
Stayed 1 night in Sep 2024

8/10 Good

YOUJI

Stayed 1 night in Sep 2024

8/10 Good

monikashion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yoshikazu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

ITO

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

0024

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHIKA

Liked: Cleanliness, staff & service, property conditions & facilities
 子供が多く騒がしいところもあるが、施設もきれいで、温泉も常にきれいで良かった
Stayed 2 nights in Sep 2024

4/10 Poor

tomoya

Disliked: Cleanliness, staff & service
子ども連れでは、良くない
Stayed 1 night in Sep 2024

10/10 Excellent

matsuda

Stayed 1 night in Aug 2024

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service, property conditions & facilities
小さい子供連れには最高のホテルでした。
Stayed 1 night in Sep 2024

6/10 Okay

SAYAKA

Stayed 1 night in Sep 2024

8/10 Good

Ryota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機が汚い 洗面所にコンセントが無いためドライヤーが使えない
Stayed 1 night in Sep 2024

8/10 Good

TAEKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

masaya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Yuna

Stayed 1 night in Aug 2024

10/10 Excellent

TOMOYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rieko

Liked: Cleanliness, property conditions & facilities
よかったです。ただ、泊まったのが和室だったのですが、おいてあるテレビや鏡台に古さをかんじました。
Stayed 1 night in Sep 2024

8/10 Good

Hidenori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Takuya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです。オムツ用のゴミ箱やベットガードも用意していただけたので助かりました。
Stayed 1 night in Aug 2024

10/10 Excellent

Haruka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024