SERHS Experience Suites

4.5 star property
4.5-star beachfront hotel near Morro do Careca

Choose dates to view prices

Photo gallery for SERHS Experience Suites

Lobby
Front of property
Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio
4 outdoor pools, sun loungers
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Parking included
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Via Costeira Sen. Dinarte Medeiros Mariz, 6045, Natal, RN, 59090002
  • Natal Convention Center
    ‪10 min walk‬
  • Morro do Careca
    ‪11 min drive‬
  • Ponta Negra Beach
    ‪13 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪65 min drive‬

Room options

Quadruple Room, 1 Bedroom

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Exclusive Room, 1 Bedroom, Private Pool, Beach View

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Exclusive Quadruple Room, 1 Bedroom

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Premium Double Room, 1 Bedroom, Private Pool, Sea View

  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Presidential Double Room, 1 Bedroom, Private Pool, Sea View

  • 192 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Natal

On the beach.With a stay at this Via Costeira hotel, you'll be within half a mile (1 km) of Natal Convention Center and 2 miles (3 km) of Praia Shopping. Morro do Careca and Ponta Negra Beach are also within 3 miles (5 km).

What's nearby

  • Natal Convention Center - 10 min walk - 0.9 km
  • Craft Fair of Ponta Negra - 5 min drive - 4.9 km
  • Praia Shopping - 5 min drive - 5.0 km
  • Morro do Careca - 11 min drive - 6.6 km
  • Ponta Negra Beach - 13 min drive - 6.9 km

Getting around

  • Pitimbu Station - 15 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive

Restaurants

  • ‪Só Mais Uma - ‬5 min drive
  • ‪Restaurante Potiguar - ‬1 min walk
  • ‪Seu Chico Botequim - ‬6 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Tapiro Grill - ‬1 min walk

About this property

SERHS Experience Suites

4.5-star beachfront hotel near Morro do Careca
Some rates at SERHS Experience Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

SERHS Experience Suites offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness center. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There's an onsite business center. A children's pool, a terrace, and an arcade/game room are also featured at the luxury SERHS Experience Suites. Self parking is free.

This 4.5-star Natal hotel is smoke free.

  • 20 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Lockers available
SERHS Experience Suites offers 20 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include dining tables. 50-inch Smart televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Steam room

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Dining table
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: BRL 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

SERHS Exclusive Suites
SERHS Experience Suites Hotel
SERHS Experience Suites Natal
SERHS Experience Suites Hotel Natal

SERHS Experience Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Gabriella

Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Edilson Tavares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café tem que melhorar
Ficamos numa suíte maravilhosa. Essa opção de suíte tem piscina e uma ótima varanda, quase um terraço. Essa opção de estadia dava direito a um café exclusivo, que eles chamam de VIP no restaurante Tapiro. É bem fraco e o "VIP" deve ser porque o serviço é separado dos demais hóspedes. Faltava simpatia aos atendentes do café da manhã. Tapioca ruim. Pães e café razoáveis. Ótimo atendimento exclusivo no check in. Infelizmente não decorei o nome da moça que nos atendeu.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos numa suite no sétimo andar. Achei esta suite mais privativa que a opção que fica no andar logo abaixo, que aparentemente é a "Premium Suítes", que possui uma piscina maior, mas é visível por quem está no andar de cima. Muito bom! O café da manhã servido no quarto foi ótimo!
Stayed 1 night in Jun 2023