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Hostel Natales

2.0 star property
Hostel perfectly located for exploring Natales

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hostel Natales

Fountain
Interior detail
Interior
Interior entrance
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
calle Ladrilleros 209, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    1 min walk
  • Costanera
    4 min walk
  • History Museum
    4 min walk
  • Puerto Natales (PNT-Teniente J. Gallardo)
    9 min drive

Room options

View all photos for Bed in Shared Dormitory for 8 people,shared bathroom

In-room safe, free WiFi, bed sheets

Bed in Shared Dormitory for 8 people,shared bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Private Bathroom

In-room safe, free WiFi, bed sheets

Double Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Sextuple Room with 3 bunk beds

In-room safe, free WiFi, bed sheets

Sextuple Room with 3 bunk beds

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Quadruple Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Quadruple Room, Private Bathroom

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Puerto Natales

Heart of Natales.Within a 5-minute walk of the hostel, you'll find Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within half a mile (1 km).
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Costanera - 4 min walk
  • History Museum - 4 min walk
  • Puerto Natales Casino - 7 min walk
  • Plaza de Armas - 8 min walk
  • Mirador Cerro Dorotea - 19 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬6 min walk
  • ‪El Bote - ‬6 min walk
  • ‪Pampa Restobar - ‬5 min walk
  • ‪Masay Pizza & Sandwich - ‬6 min walk
  • ‪Restaurante Kosten - ‬4 min walk

About this property

Hostel Natales

Hostel perfectly located for exploring Natales
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Hostel Natales also features tour/ticket assistance, a garden, and coffee/tea in a common area.

  • 9 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bar or lounge
Hostel Natales offers 9 accommodations with safes. This Natales hostel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

Languages

Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels

More

  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hostel Natales

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hostel Natales Puerto Natales
Hostel Natales
Natales Puerto Natales
Hostel Natales Puerto Natales, Aisen Region, Chile
Hostel Natales Natales
Hostel Natales Hostel/Backpacker accommodation
Hostel Natales Hostel/Backpacker accommodation Natales

Hostel Natales Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 52 reviews" "
Rating 8 - Good. 26 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
There staff does a great job taking care of the needs of backpackers. They'll even store your carry on luggage will you're out on the trail, so you can come back to a set of clean clothes.
Stayed 2 nights in Jan 2020

8/10 Good

Xihui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but breakfast wasn't so good. Coffee was very week and no fruit. However excellent view from the window.
Stayed 2 nights in Nov 2018

8/10 Good

george, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid hostal
Clean, warm, great staff. Super helpful. Good location.
Stayed 5 nights in Jan 2018

4/10 Poor

Dave, Santiago, chile

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
use as a last ditch choice only!
This hostel is just about the worst I have stayed in in Chile! I am sorry to say that the room had a bad oder so the staff lit incense right out Paine out door to try mask it. The rug on the floor was covering an older carpet and the one on top was all rolled up, being a serious accident risk. There are no closets in the room and thus no where to put your clothing or personal items. There was nothing that motivated us to stay. So we took the loss paying four nights for just three. We moved to another hostel just about five blocks away where we had a pleasant and comfortable stay. I approached the receptionist about these problems twice, but nothing was done to improve the smells, the carpet or the dinginess of the rooms. Never going back here! By the way, we are residents in Chile and have traveled the full length of the country. We have stayed in most all the cities and important tourist areas of the country. As such, we were very let down with this hostel. Bad choice. Worse conditions.
Stayed 6 nights in Jan 2018

2/10 Terrible

j, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Bad rooms , bad service . Crazy abusive owner . Rooms don’t have locks, double check before you leave your belongings in there . Dirty bathroom .
Stayed 3 nights in Dec 2017

2/10 Terrible

juan, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
They doble book , no room available when I got there at 23:00 hours , they wanted me to take a $ Refund . Finally I got a room with broken door , no lack. OWNER is very rude and only cares about the money not the client. She should be investigated for mistreating guest and steeling about reservations .
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hostel close to everything.
We stayed for two nights in a room with our children. Private bathroom was a must, and it was OK. Hotel staff was very kind and gave us suggestions for everything we asked
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Shortcomings passable at right price.
Minamilist breakfast and very poor WiFi. Bed was not great Some rooms don’t open to outside but to a corridor, this makes them stuffy and noisy. Very food location and nice staff.
Stayed 1 night in Nov 2017

4/10 Poor

Will

Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere...
This budget hostel needs some serious updating. We stayed in one of their family rooms. There was an odor of backed up sewer that permeated throughout our stay. The staff had to burn incense to cover the smell. The carpet in the room looked very old and dirty and was piling up in some places. The walls were stained and deformed. The bed was not very comfortable. Breakfast was included, but was lacking. Just some cereal, instant coffee, orange Tang, bread, yogurt and a few slices of ham and cheese. There are better hostels located in the area for the exact same price. We found another hostel that was clean, modern, and close to everything. Look elsewhere.

6/10 Okay

jennifer

Liked: Staff & service
Decent value in Puerto Natales
the walk from the bus station was a good 25 minutes so a cab makes more sense if you have heavy bags. i was expecting kitchen facilities since it was a hostel so was surprised to not see that--hotels in the area are expensive so would have been nice to have kitchen use. wifi generally only worked in the lobby area--hotel in general was clean--the breakfast is on the small side but this was the experience across the board at all the hotels.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Great for a short stay
Good place to stay for one night before our multi-day hike. Nice service. The room is a bit awkward, the window is exposed to the hallway so we kept the curtains shut.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Daniel, Calgary

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Beautiful spot that masks a horrible stay.
The walls are paper thin, like most hostels, but the staff are significantly louder than the guests. Each morning, around 7 o'clock, we were woken to staff members stomping up and down the hallway yelling "taxi". The breakfast, though free, was so small as to be negligible, with such features as warm yogurt and 4 tablespoons of cornflakes. The other guests were friendly and respectful but the manager was devoid of a smile. The room lacked exterior ventilation, was musty and so humid that it curled the pages of my book. My luggage was infested with what I can only hope were dust mites. Nice location and a really interesting layout but if you plan on sleeping before 01:00 am or after 7:00 am this is not the place for you. There is a total lack of security, they insist you leave your room key but they keep all the keys from the occupied rooms on the front counter, anyone passing by can easily see which rooms have occupants that are out and simply take the key for a quick shopping spree as the counter seems to be unattended more often than not. I will not stay there again nor would I recommend it to anyone else

8/10 Good

Solo Traveller, Cambridgeshire

Liked: Cleanliness, staff & service
Great location, views of mountains, sea. Good Wifi
Two large lounges to relax in, plenty of light. Great location on sea front and mountains. Friendly staff. Spanish only but Google ap was handy. Breakfast lets them down. Otherwise the hostel was fairly charged, especially the dorm prices. You can rent a dorm singularly but to yourself with ensuite bathroom. All dorms contain the bathroom so no running down a corridor. Quiet guests during my stay but like all hostels in Chile no sound proofing! I would recommend as very near the plaza but in a chic dining area! Fabulous restaurants nearby with high end Vino half the price of the U.K. Laundry 2 blocks away, cheap.

10/10 Excellent

Sumit, Tampa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable hotel in the Las Condes area. Friendly staff and close to shopping, dining and metro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay after a backpacking trip
Room is clean and quiet. Basic, nothing fancy. Hot shower is great. Very good rest after a 5 days backpacking trip. One little thing is staff don't speak English and if you can't speak Spanish , may need google translate.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for $
My family of 7 stayed here for a night before heading out to Torres del Paine. Shared spaces were beautifully decorated for the festive season and bunk beds were basic but comfortable. Breakfast was generous. Location was rather inconvenient however - 2 km walk/cab from the bus terminal.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Solo motorcycle trip, ideal place to stay in PN

10/10 Excellent

Camisha T, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and cozy
The lobby area cozy, very cute setting. There a good view in the 2nd floor. Close to center where all the shop and restaurant.

8/10 Good

Bob, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice people and excellent location
The location of this hotel is excellent. The staff is very nice and it has a lot of parking. In addition the breakfast is more tan any of us could eat. With the sándwiches it was more like breakfast and lunch. I highly recommend this place.

2/10 Terrible

Yves

Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ドミトリーを利用
共用ロビーが開放感がり、立派なソファで良かった。 部屋ではwifiがつながりにくかった
Stayed 1 night in Feb 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018