I felt very comfortable being alone at Saltos del Paine. Cristobal, family and team were always acommodating, and hard working. They have great customer service, they are very conscious about sanitary practices yet they made you feel so welcome recommending places to visit, go eat, etc. They helped me to prepare for tours, like packing food, bringing water, etc. One day my agency by mistake left without picking me up, Cristobal immediately arranged a fantastic alternate tour to take advantage of the day! If you go to their family hotel, they will really care for you like you are family.