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Remota Hotel

4.5 star property
Luxurious boutique hotel with indoor pool

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Photo gallery for Remota Hotel

Hiking
Meeting facility
Indoor pool
Interior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    ‪1 min walk‬
  • Costanera
    ‪16 min walk‬
  • Cueva del Milodon
    ‪17 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room, 2 Single Beds, Sea View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 2 Single Beds, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Hotel Costaustralis

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (458)
The price is CA $214
per night
CA $214 total
22 Feb - 23 Feb
Hotel Costaustralis

About the area

Puerto Natales

Seaside stay .Stay at this Natales hotel and you'll be within half a mile (1 km) of Última Esperanza Fjord and 2 miles (3 km) of Costanera. Cueva del Milodon and Mirador Cerro Dorotea are also within 2 miles (3 km).

What's nearby

  • Costanera - 16 min walk
  • Cueva del Milodon - 17 min walk
  • Mirador Cerro Dorotea - 19 min walk
  • Puerto Natales Casino - 2 min drive
  • Plaza de Armas - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬3 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬2 min drive

About this property

Remota Hotel

Luxurious boutique hotel with indoor pool
Some rates at Remota Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Remota Hotel offers its guests an indoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There are 2 meeting rooms available. Spa services, multilingual staff, and a fireplace in the lobby are also featured at the luxury Remota Hotel. Free self parking is available.

This 4.5-star Natales hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Remota Hotel offers 72 accommodations with hair dryers. Beds feature down comforters. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Designer stores
  • Indoor pool
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Remota Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Remota Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 122 reviews
Rating 8 - Good. 21 out of 122 reviews
Rating 6 - Okay. 5 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julian M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

david, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 3 nights in Oct 2024

8/10 Good

margarita, lic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maurus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

4/10 Poor

Vasily

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and because the hotel was almost empty, but this was not the case. I cannot recommend this hotel. Also this hotel has no wifi in the room, sauna was cold, there are no usb chargers or US electric outlets - it was impossible to charge phone or my laptop.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
Stayed 2 nights in Mar 2024

8/10 Good

Austin c

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Dennis

Travelled with partner
Really beautiful and staff very friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good. There are things I would like to see improved: - Places to refill water bottles without having to ask the kitchen - Better advertising of snacks and drinks being available from the bar outside of meal times - The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself. - A wifi booster so that wifi works in all rooms. There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear. The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!). I would stay again if some of these things are improved!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Stayed 3 nights in Mar 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
Hot tub was not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Liked: Property conditions & facilities
Nice architecture and rooms Interesting town with lots of restaurants and a good base for excursions
Stayed 2 nights in Mar 2024

10/10 Excellent

Teja

Stayed 3 nights in Feb 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconsistency of wi-fi was a disappointment. Couldn’t even access it in some parts of the hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Anny

Stayed 3 nights in Jan 2024

10/10 Excellent

Hugo, Genève

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, and comfortable hotel.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Alex

Liked: Property conditions & facilities
Great location, great view. Another reviewer put it well: “staff were attentive but not friendly”
Stayed 1 night in Dec 2023

10/10 Excellent

Holly, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience all the way around!
Stayed 3 nights in Nov 2023

10/10 Excellent

leavy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Dante

Stayed 1 night in Sep 2023

10/10 Excellent

Chrystal, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Remota hotel was absolutely gorgeous and and the views are stunning. The staff is exceptional. Rooms are spacious, modern and offer comforts of home such as robes, slippers and a tub to soak after a long hike in Patagonia. The breakfast included has a variety of American and Chilean options. They even had oatmilk! I highly recommend staying here if you are using this as your base hotel for day trips to Patagonia. The only thing is location, it’s on the outskirts of downtown Puerto Natales. Getting a taxi from the hotel is easy it’s getting one back that was a bit challenging.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel– beautiful architecture and has a very calming ambiance. Service was amazing and the staff were very friendly and accommodating. They gave us everything we needed and the bartender even treated us to a free local bottle of sparkling wine for our first night! The hotel was perfect for unwinding and relaxing after our 4 night W trek in the park. We stayed here for 3 nights and the breakfast and dinner were impressive. Lots of cozy nooks to lounge and relax in as well if you wanted to some alone time with a book. I got a 1hr massage and enjoyed a beer by their outdoor jacuzzi as well. It was overall a lovely place to relax and unwind. About 5 mins and 3000 chilean pesos away from Puerto Natales by taxi, you just have to call the front desk and ask them to grab it for you 10 mins in advance. I chose this hotel because I wanted a quiet, remote place to recharge after my hike that still felt like we were connected to nature and wasn't in the center of the city. I'm glad I did my research and chose this place it was exactly what I wanted and more!
Stayed 3 nights in Dec 2021