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The Urban Hotel Ndola

3.5 star property
3.5-star golf hotel with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Urban Hotel Ndola

Outdoor pool
Interior
Front of property
Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
Ndola Golf Estate, Nkana Road, Ndola, 10101
  • Ndola Golf Course
    5 min walk
  • Ndola Mosque
    19 min walk
  • Copper Canyon Spur Steak Ranch
    5 min walk
  • Ndola (NLA)
    7 min drive

Room options

View all photos for Standard Double Room, Corner

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Corner

  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, free WiFi

Standard Twin Room

  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Patio

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, 1 Queen Bed, Patio

  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Accessible

  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room

  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, desk, soundproofing, free WiFi

Standard Suite

  • Golf view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Protea Hotel by Marriott Ndola

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (58)
The price is CA $211
per night
CA $269 total
includes taxes & fees
6 Jan - 7 Jan
Protea Hotel by Marriott Ndola

About the area

Ndola

In Ndola .Stay at this Ndola hotel and you'll be within half a mile (1 km) of Ndola Golf Course and 2 miles (3 km) of Ndola Mosque. Levy Mwanawasa Sports Stadium is 2.8 mi (4.4 km) away.

What's nearby

  • Ndola Golf Course - 5 min walk
  • Ndola Mosque - 19 min walk
  • Levy Mwanawasa Sports Stadium - 4 min drive
  • Kitwe City Square - 52 min drive
  • Copperbelt University - 57 min drive

Getting around

  • Ndola (NLA) - 7 min drive

Restaurants

  • ‪Angelina's Bistro, Bar & Pizzeria - ‬3 min drive
  • ‪Michelangelo Restaurant - ‬2 min drive
  • ‪Nando's - ‬3 min drive
  • ‪Sweet Bite - ‬2 min drive
  • ‪The Town Restaurant - ‬2 min drive

About this property

The Urban Hotel Ndola

3.5-star golf hotel with free breakfast
The Urban Hotel Ndola offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly The Urban Hotel Ndola also features a garden, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Ndola hotel.

  • 60 guestrooms or units
  • Meeting rooms
  • English breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Urban Hotel Ndola offers 60 air-conditioned accommodations with DVD players and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Ndola hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 9 PM
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 6 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Golf course
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 62.50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 10 to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Hotel Ndola
Urban Ndola
The Urban Hotel
The Urban Hotel Ndola Hotel
The Urban Hotel Ndola Ndola
The Urban Hotel Ndola Hotel Ndola

The Urban Hotel Ndola Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 61 reviews" "
Rating 8 - Good. 22 out of 61 reviews" "
Rating 6 - Okay. 7 out of 61 reviews" "
Rating 4 - Poor. 5 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted each morning with a spectacular sunrise from my window. The buffet breakfast was great. As a Brit living in the US, I miss proper bacon and decent tea. This hotel provided both. Basically, breakfast was everything you need to have a full English breakfast plus continental options including fruit and salad. Zambia is currently struggling with rolling blackouts (in excess of 18 hours a day) but the hotel has backup power and so power was always available. The wifi was generally good except during parts of the power outage periods. The staff were very friendly and helpful. The dinner menu was good and affordable (about $15 to $20). At $71 per night including breakfast and wifi, there's nothing to complain about.
Stayed 14 nights in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Susuana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

4/10 Poor

Mpande

Liked: Staff & service
No elevator. No in room phone. Small shower. Water floods in sink and in shower
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs to improve on the safety of residents, the emergency door was always opened , and anyone even non-resident can have access the corridor leading to the rooms.
Stayed 4 nights in Aug 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Stayed 2 nights in Jul 2024

4/10 Poor

Rushil

Stayed 1 night in Jul 2024

10/10 Excellent

musumba

Stayed 1 night in Jun 2024

6/10 Okay

Viktor

Liked: Cleanliness
Not enough lighting in the room due to some burbs not working
Stayed 1 night in Jun 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NDOLA VISIT
pleasure stay in central of Ndola Town. KAFUBU MALL Just cross the road. The Restaurant very expedite. The breakfast various .
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
My 4th visit to the Urban from Canada...Great food,very clean ,friendly staff & affordable Uncle Ken :)
Stayed 12 nights in Apr 2024

10/10 Excellent

Manyoni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Merveil

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT STAFF
Stayed 9 nights in Jan 2024

6/10 Okay

Owen

My stay
Place looks a bit old and needs a face lift. Food is too expensive. Options for breakfast are limited.
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Ok, but wouldn't stay there again
Good location easy access to places we need to visit, hotel is a bit out dated, floors need re-doing throughout the hotel, rooms need to be updated and deep cleaned, Bar closes at 10pm, breakfast is ok but very basic, staff are very friendly and helpful Hotel tried to charge us for the room on leaving even though its been booked and paid via Hotels.com very stressful time took about an hour to sort out
Stayed 2 nights in Dec 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always liked the location
Stayed 1 night in Aug 2023

10/10 Excellent

Placide

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, quiet, convenience
Stayed 3 nights in Jul 2023

8/10 Good

Robertson

Business traveller
Liked: Cleanliness
Good property but improvement’s required on the road from town to the hotel . The music played in the night at the bar is bit too loud for the residents , if the hotel could build a sound proof bar and entertain their customers their wld go a long way not disturbing other residents who could be at the hotel for different reasons
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Stayed 1 night in Jun 2023

10/10 Excellent

alberto

Stayed 3 nights in Jun 2023

4/10 Poor

Eduart

Business traveller
The hotel and amenities were ok, the main challenge was the noise from the event being held in front of the rooms. My second issue was that the price I booked and the price I ended up paying were quite different. The explanation being that they had not adjusted their exchange rate.
Stayed 2 nights in Jun 2023

6/10 Okay

Chrisopher

Business traveller
Liked: Cleanliness, staff & service
The rooms were a little basic for the amount of money we paid. Not value for money
Stayed 2 nights in Apr 2023