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Hotel des Arts

3.0 star property
3-star hotel perfect for exploring Neuchatel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel des Arts

Property entrance
Aerial view
Exterior
Double Room, Balcony
Double Room, Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000
  • Casino Neuchatel
    3 min walk
  • Lac de Neuchatel
    3 min walk
  • Trans Swiss Trail
    5 min walk
  • Bern (BRN-Belp)
    60 min drive

Room options

View all photos for Suite

Suite

Suite

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, desk, free WiFi, bed sheets

Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed

Similar properties

Balcony

Hôtel Alpes & Lac

Free WiFi
Restaurant
Breakfast available
Parking available
4.4 out of 5, Excellent, (347)
The price is CA $253
per night
CA $276 total
includes taxes & fees
9 Dec - 10 Dec
Hôtel Alpes & Lac

About the area

Neuchatel

Heart of Neuchatel.At this hotel, you'll be steps from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within half a mile (1 km).

What's nearby

  • Casino Neuchatel - 3 min walk - 0.3 km
  • Lac de Neuchatel - 3 min walk - 0.3 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 18 min walk - 1.5 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Brasserie B'art - ‬2 min walk
  • ‪Glob' - ‬8 min walk
  • ‪Cactus - ‬1 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Lake Side - ‬4 min walk

About this property

Hotel des Arts

3-star hotel perfect for exploring Neuchatel
Hotel des Arts offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. A computer station is on site and WiFi is free in public spaces. Hotel des Arts also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 6 levels
  • 517 sq ft of conference space
  • 48 sq m of conference space
  • Built in 1970
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel des Arts offers 46 accommodations with hair dryers and ceiling fans. Beds feature premium bedding. 55-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German

Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 164 ft (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-cm flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 559 reviews" "
Rating 8 - Good. 237 out of 559 reviews" "
Rating 6 - Okay. 61 out of 559 reviews" "
Rating 4 - Poor. 12 out of 559 reviews" "
Rating 2 - Terrible. 5 out of 559 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort
1 night in Neuchâtel
For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice close to the city centre
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024

10/10 Excellent

Razvan Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Elwine Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Evan, Lond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are limited.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ross, Zurich

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ber good.
Stayed 1 night in Jan 2023

10/10 Excellent

Ross, Zurich

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2022

10/10 Excellent

Jane

Stayed 1 night in Sep 2022

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.
Stayed 1 night in Jul 2022

4/10 Poor

Punnavit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice location and very friendly staff but our room is above the bar and very noisy till mid night
Stayed 1 night in May 2022

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

JOSEPH, ACHRAFIEH

Stayed 16 nights in Dec 2021

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Wonderful friendly staff and hotel, lovely large room with great bed and bathroom. Coffee machine in the room , extremely comfortable will definately return in the future
Stayed 3 nights in Dec 2021

10/10 Excellent

Evgeny, Nottingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Free wi-fi. Helpful staff, printing documents by request. Good location. Free travel and museums passes.
Stayed 5 nights in Dec 2021

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. Very helpful staff
Stayed 4 nights in Nov 2021

10/10 Excellent

Daniele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient
Stayed 5 nights in Oct 2021