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Eden Ardenne Hotel

3.0 star property
3-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eden Ardenne Hotel

Terrace/patio
Lobby
Outdoor dining
Outdoor dining
Superior Studio, Lake View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Chaussée De France 25, Neufchateau, 6840
  • Celtic Museum
    12 min drive
  • Brasserie Bô Rivage
    1 min walk
  • Neufchateau Station
    5 min drive
  • Arlon (QON)
    35 min drive

Room options

View all photos for Superior Studio, Lake View

Superior Studio, Lake View | Living area

Superior Studio, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, Lake View

Superior Triple Room, Lake View

Superior Triple Room, Lake View

  • Lake view
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Chambre Familiale Supérieure, vue lac

Chambre Familiale Supérieure, vue lac

Chambre Familiale Supérieure, vue lac

  • Lake view
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Chambre Familiale Standard, vue ville

Chambre Familiale Standard, vue ville

Chambre Familiale Standard, vue ville

  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Standard Double or Twin Room, City View

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room, City View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The price is CA $237
per night
CA $254 total
includes taxes & fees
9 Jan - 10 Jan
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About the area

Neufchateau

In Neufchateau .Within 9 miles (15 km) of this hotel, you'll find Celtic Museum and Libramont Exhibition & Congress - LEC. Also within 9 miles (15 km) are Le domaine des Epioux and Au Cœur de l'Ardoise.

What's nearby

  • Euro Space Center - 21 min drive
  • Orval Abbey - 25 min drive
  • Bastogne Historical Centre - 26 min drive
  • Bastogne War Museum - 26 min drive
  • Tombeau du Géant - 27 min drive

Getting around

  • Neufchateau Station - 5 min drive
  • Findel International Airport (LUX) - 60 min drive

Restaurants

  • ‪Brasserie D'Ebly - ‬12 min drive
  • ‪King Snack - ‬14 min walk
  • ‪Jacques House - ‬8 min drive
  • ‪L'Episode - ‬12 min drive
  • ‪Brasserie Bô Rivage - ‬1 min walk

About this property

Eden Ardenne Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a vending machine, and a garden are also featured at Eden Ardenne Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Neufchateau hotel.

  • 37 guestrooms or units
  • Continental breakfast (free)
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Eden Ardenne Hotel offers 37 accommodations with washers/dryers and minibars. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Neufchateau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Languages

Dutch, English, French

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Cribs/infant beds (surcharge)
  • Lazy river
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Rock climbing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Chef
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eden Ardenne
Eden Ardenne Hotel
Eden Ardenne Hotel Neufchateau
Eden Ardenne Neufchateau
Hotel Eden Ardenne
Eden Ardenne Hotel Hotel
Eden Ardenne Hotel Neufchateau
Eden Ardenne Hotel Hotel Neufchateau

Eden Ardenne Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 263 reviews" "
Rating 8 - Good. 120 out of 263 reviews" "
Rating 6 - Okay. 39 out of 263 reviews" "
Rating 4 - Poor. 11 out of 263 reviews" "
Rating 2 - Terrible. 5 out of 263 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Pia

Stayed 1 night in Oct 2021

8/10 Good

Bostjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok, except slow wifi
Friendly staff, nice small hotel, no luxury, but functional - good for an overnight stay. Decent breakfast, nice room, even better bathroom, clean. Free on-site parking, very friendly and helpful lady at the reception. The only remark is really slow wifi.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Staff were a bit off-hand. Restaurant was fully booked, no offer of sandwiches, no suggestion of where else to eat. Shame, hotel was clean and newly furnished etc.
Stayed 1 night in Sep 2019

8/10 Good

Janet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We stayed for one night. The family room was a good size. Staff were friendly and the evening meal and breakfast were good. We had to ask for loo roll as there wasn’t any.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was very nice. Beds were comfy. Needs 2 pillows per bed I think
Stayed 1 night in Aug 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Fritz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super gross and filthy room ....
I doubt the room has been properly cleaned since new. There was so much grease and muck in the shower, that i actually slipped in it. It was so filthy that we ended our stay the same.night we checked in. And the staff tried to give me.lip about waking them up to get a new room .. in the end she calmed down after i showed her pictures of the filth, and i got.my money back... i would upload the pics here , but the app wont let me.for some reason...
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

nazanin

Liked: Cleanliness, room comfort
The hotel is a perfect place for couples or a family. It's neat and clean. The surrounding is beautiful and the staff are friendly. The negative points is that There is no wifi.
Stayed 1 night in Jul 2019

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walk around the nearby lake
We had an overnight stay here on our way back home to the UK. Good parking for cars, out of the town a little so nice and quiet and the gem is that it overlooks a nice lake with a walk around it to stretch your legs after being in the car all day. Room was very white and bathroom modern. Breakfast choices not bad and a friends welcome at the front desk. Would stay again.
Stayed 1 night in Jun 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring Europe
Good accommodation, 10 minutes walk to town. Good parking and access to all floors via lift. We missed out on eating in the restaurant, as it was already fully booked by 5pm. Pillows were a let down.
Stayed 1 night in Jun 2019

8/10 Good

Hollow, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
In zijn geheel goed in orde. Alles erbij zoals het hoort alleen ontbijt kon beter
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised there was no air conditioning. We were on the ground floor, no windows, and only a full size door that could be opened, which left us feeling vulnerable to leave open when sleeping.
Stayed 2 nights in May 2019

10/10 Excellent

Connie Tirabosco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant modern hotel
Very good hotel given there isn’t a lot of choice in this small town. We were visiting a friend for a couple of days and it was perfect for our needs. Clean, modern, very comfy beds and nice bathroom. Located by a lake so very nice views too.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good enough.
Good enough. Could use a deep clean. Mostly clean but there were a few spiders and the paint is tired, some holes in the curtain and for some reason my towel had a 2” x 3” hole in it. Surely that had to be seen by housekeeping. Quiet room unless you need to keep a window open (no ac). We heard a dog barking and a woman having much more fun in her room than we were having in ours. My wife says she was faking it... good basic breakfast. Staff all seemed nice and helpful.
Stayed 1 night in Sep 2018

8/10 Good

Prits, Hertforsdhire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in a quite town!
We had a split level family room which could comfortably accommodate a family of 5. The room was modern and very clean with a balcony overlooking a lake and lush surroundings. A perfectly refreshing overnight stay during our family holiday in the Ardennes. One I would definitely consider returning to.
Stayed 1 night in Aug 2018

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Faulty hairdryer & full (?) restaurant
Disappointed to be told at check in (7pm) that the restaurant was full and we would have to eat elsewhere. Noticed when back at the hotel (after eating elsewhere) that the restaurant was empty inside and only a few tables being used outside. So don’t understand why we couldn’t eat there. Also,a really warm night but no air conditioner anywhere in the hotel- so a very uncomfortable night. Room was clean and ok, but a hair dryer fell apart when used and was dangerous. Breakfasts was ok.
Stayed 1 night in Aug 2018

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view! Very kind & friendly staff!
Beautiful location, very nice staff, good value for money considering the breakfast included, and the facilities/rooms. Definitely worth booking the lake view rooms, with a balcony too. Restaurant in the hotel is very good, but can get busy. Food is excellent! Again, very nice staff who made the whole stay so enjoyable.
Stayed 3 nights in Jul 2018

10/10 Excellent

Chris, Los Angeles, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel on our trip
Room and bathroom were large, very clean and very modern. "Continental" breakfast included scrambled eggs and bacon when we were there. That was a pleasant surprise. Nice view of river. Easy access to Bastogne. Definitely recommend !
Stayed 1 night in Jun 2018

6/10 Okay

John

Liked: Staff & service
Good location overlooking lake. Staff v. good and helpful. Modern style hotel but bathroom basin impractical non-draining design and shower flow poor. Towel hooks assume 2m tall customers! Bedroom fittings open shelves but adequate. OK for overnight stop only
Stayed 1 night in May 2018

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Avoid. Hotel tired and dirty. Only offered one choice of meal in restaurant after 9 hours travel. Apparently we had to preorder meals!!!??? They didn’t even tell us that at check in. Ate in the town at Italian called la vendetta which was a life saver!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eden Ardenne
A very non descript hotel from outside, but the staff were extremely friendly and helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a fair price.
Nice hotel...Great Lake view. TV and outlets didn't work until I went to the front desk and had them flip on the breaker. Overall, good hotel at a fair price.
Stayed 1 night in Oct 2017

8/10 Good

Carolyn, Caerphilly, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, exceptional food,great location
The hotels location was wonderful, overlooking a beautiful lake and well positioned to reach France, Germany and Luxembourg. Rooms were comfortable, smaller than anticipated, with no tea or coffee making facilities. The bed was ok, although we had to ask for more pillows, as the one each they gave us was very thin and not conducive to a good nights sleep. The bathroom was spectacular and the shower wonderful! The toiletries were of a good quality and the towels HUGE and soft. Breakfast was good, but the evening meals were out of this world - just exceptional! Worth the journey on their own!! The downsides? The bathroom could have been cleaner! Said wonderful shower is in need of a deep clean - the walls and floors had limescale marks on and the edges of the floor in the bathroom also needed a good scrub! Which brings me onto my next point - staffing! The staff are wonderful - very welcoming and helpful BUT it is clearly run on a skeleton staff, and they don't stop! It would certainly benefit from some extra hours to do deep cleans. The first night in the restaurant it was very busy and there was one member of staff in there - he was maitre d, barman, waiter, food server etc etc. It was too much for one person, he was running around like a wild thing! It also looked like there was one chef in the kitchen, so how he produced the quality of food he did, is highly impressive! On the whole, it was a nice hotel and if we were in that area, we would certainly stay there again!