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Hotel Palatina

Spa hotel perfect for exploring Neustadt an der Weinstrasse

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Photo gallery for Hotel Palatina

Terrace/patio
Premium bedding, in-room safe, individually decorated
Bar (on property)
Lobby sitting area
Sauna, body treatments, Swedish massages, sports massages, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Gartenstr. 8, Neustadt an der Weinstrasse, RP, 67433
  • Palatinate Forest Nature Park
    ‪1 min walk‬
  • Galerie ASPEKT
    ‪10 min walk‬
  • Hambach Castle
    ‪10 min drive‬
  • Neustadt an der Weinstrasse (ZOR)
    ‪10 min walk‬

Room options

View all photos for Standard Single Room

Premium bedding, in-room safe, individually decorated

Standard Single Room

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

ACHAT Hotel Neustadt an der Weinstraße

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.0 out of 5, Very good, (307)
The price is CA $113
per night
CA $121 total
includes taxes & fees
4 Mar - 5 Mar
ACHAT Hotel Neustadt an der Weinstraße

About the area

Neustadt an der Weinstrasse

Heart of Neustadt an der Weinstrasse.Within a 15-minute walk of the hotel, you'll find Palatinate Forest Nature Park and Galerie ASPEKT. Oliver Zeter and Rebenhof Kappner are also within 3 miles (5 km).

What's nearby

  • Galerie ASPEKT - 10 min walk
  • Hambach Castle - 10 min drive
  • Weingut Reichsrat von Buhl - 10 min drive
  • Holiday Park - 16 min drive
  • Pfälzerwald - 19 min drive

Getting around

  • Neustadt (Weinstr) Central Station - 5 min walk
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 70 min drive

Restaurants

  • ‪Saalbau - ‬5 min walk
  • ‪Indisches Spezialitätenrestaurant Himalaya - ‬5 min walk
  • ‪Kochlöffel - ‬8 min walk
  • ‪Istanbul Döner - ‬9 min walk
  • ‪Kaffeehaus Fridericus - ‬7 min walk

About this property

Hotel Palatina

Spa hotel perfect for exploring Neustadt an der Weinstrasse
Hotel Palatina offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Palatina. Self parking is free.

Smoking is allowed in designated areas at this Neustadt an der Weinstrasse hotel.

  • 20 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2012
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Palatina offers 20 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Kleine Auszeit has massage/treatment rooms. Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11 AM: EUR 22 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa
  • Sauna

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Palatina
Hotel Palatina Neustadt an der Weinstrasse
Palatina Neustadt an der Weinstrasse
Hotel Palatina Hotel
Hotel Palatina Neustadt an der Weinstrasse
Hotel Palatina Hotel Neustadt an der Weinstrasse

Hotel Palatina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 198 reviews
Rating 8 - Good. 81 out of 198 reviews
Rating 6 - Okay. 16 out of 198 reviews
Rating 4 - Poor. 3 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay to explore Neustadt
Comfortable room.. Helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that the location of the hotel is in walking distance to the train station, old town district and nice hiking trails. I personally like hotel rooms with no carpet at I believe it's much cleaner with hardwood floors. That and the very nice rainforest shower made our stay very pleasant. After a long hike you want to kick off your hiking boots and enjoy a long shower :) The staff at the hotel was very friendly! When in Neustadt again, we will be back!
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy, Harrisonburg

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very new, clean, centrally located, and reasonably priced
Stayed 1 night in Jul 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
High marks for location
On the plus side: the breakfast was ample and attractive. Eggs were made-to-order. On the minus side: The elevator is barely big enough for two people with packbacks and is frequently out of order. On the plus side: the handsome, next-door restaurant serves excellent food graciously. The courtyard is lovely when the weather is good.
Stayed 7 nights in Apr 2023

6/10 Okay

Bruno

With 28 degrees outside, the heat shuts off in the rooms around 10pm and come back around 8am. If you get up early in the morning, taking a shower in an ice cold bathroom is not pleasant. My room 118 had a weird smell like mold and was very unpleasant.
Stayed 3 nights in Dec 2022

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and nice place
Very satisfactory!
Stayed 1 night in Jan 2022

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a former winery
The hotel is still in a good general condition. The walls in some rooms may need repainting due to a number of stains from suitcases or other objects. Nice and spacious sauna area. Good breakfast.
Stayed 2 nights in Dec 2021

8/10 Good

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience
Very clean hotel, friendly professional staff. Superb location for the city and train station.
Stayed 1 night in Oct 2021

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money in Neustadt
Impressed by the whole hotel from the ease of parking to the check out experience. The room was a very nice size, bathroom had good quality fixtures and fittings and the bed was comfortable. Internet was super quick and free. Slept very well and it was nice and quiet outside to the inner courtyard. Breakfast offered a wide choice of cold cuts etc but no hot food items. 2 minor negatives - no air-con in the room and no minibar/fridge.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Great location, the staff are very friendly, the room is comfortable and well-equipped. I would definitely recommend.
Stayed 4 nights in Oct 2018

8/10 Good

charlotte, Lincoln England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Staff very helpful and made our room available early.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clear, comfortable, modern, tasteful hotel
Only in town for one night, but very comfortable, modern, tasteful rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
Hotel was excellent with the only mark down being no air con in the room and opening the windows gave excessive traffic noise. However, this was probably the best bed I have stayed in for comfort, and I travel a lot, so even though hot I slept well.

6/10 Okay

Conrad, Detroit

Liked: Cleanliness, staff & service, room comfort
German trip
Stayed for one night. Very quiet when we stayed, it seemed a bit out of season plus there was building work going on, but this did not affect our stay as there was no noise.

10/10 Excellent

Peter, Bankya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and a very nice breakfast!
Great hotel, very nice spacious room and a very nice breakfast!

8/10 Good

David, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Close to restaurants, shopping, and train station. Excellent guest services. I will definitely return.

10/10 Excellent

Karl, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great handicap room!
Love the hotel! The handicapped room and bathroom are excellent! Very safe! The entire staff were very friendly and helpful. This was our second stay at this property. We will be back in five months

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Too expensive for the quality of some rooms
This hotel is ok but just way too expensive, at least for the quality of a second category room I got (on the ground floor, in a separate building facing one of two busy streets in Neustadt). But the hotel is clean, new and well furnished, so I understand why some people give the Palatina high rates. I, personally, will certainly not be back.

10/10 Excellent

Helgi, Akureyri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel on Weinstrasse
Picked this hotel out when driving down the Weinstrasse and was not disappointed. The room was high standard and the staff very helpful. Taking a walk in town was also suprisingly nice, we found both good drinks and good food.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok but not for this price
The hotel is clean, the rooms are new and well furnished, but we got what seemed a second category room, outside the main building and facing a very busy street (in fact one of two really busy streets in Neustadt). The reception refused to give us another room (sorry, we're fully booked). The breakfast is fine but paid extra on top of a very steep price of the accommodation. I travel very much and I haven't felt this ripped off for years. Otherwise the hotel is fine, if you are lucky to get a proper room, I can understand you can give it 5 points out of 5.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok but not for this price
The hotel is certainly clean, the interiors are new and well furnished. However, I got some sort of a second-category room, in another building, on the ground floor, facing a very busy street (one of two main streets in this generally quiet town). The rate of 200 EUR per night (including breakfast) is a rip-off for this level of quality. I booked in advance, so I think they give the worst rooms to hotels.com customers. I will probably choose another hotel in Neustadt next time.