2/10 Terrible
Verified traveller
Business traveller
16 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!!!!!!
The hotel was beyond any human being standards. From the staff to the rooms. The front desk associate is not welcoming at all. A very angry African American woman, who barely wants to do her job or answer any questions. After check in she handed me my keys and said next, i had no idea of which way to go to get to my room. I had to ask her which way to my room, when that should be explained during the checkin process. The bartender was very un attentive, and dress in a black hoodie with graffiti and a AirPod in his ear; for sure didn’t look like he belonged at all but work. He disappeared quite a few times as me and other guest were looking to be serviced. You would think your associates would be dressed in some type of uniform. After 8pm there isn’t any management on board to assist with any issues. EVERYTIME i addressed an issue i was told to wait until management is there in the morning. I booked a 1 King Bed and 1 Double Sofa Bed Non Smoking and was given the filthiest handicap accessible double bed room. Stains on the walls, urine in the toilet, lip stains on the glasses and something sticky in the foyer. The bed was very low and hard, which may be because of the handicap accessible room, but i will assure you it was not a good nights sleep. There is no way for you to take a shower without wetting up the entire bathroom floor. For this to be a Marriott property i was completely disappointed. Do better! I would not recommend this hotel to anyone.
Verified traveller
Stayed 1 night in Oct 2024