Surat Bay Lodge & Backpackers Hostel

3.0 star property
3-star beachfront hostel with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surat Bay Lodge & Backpackers Hostel

On the beach
Front of property
Aerial view
Fridge, microwave, oven, stovetop
Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
19 Surat Bay Road, New Haven, South Otago, 9585
  • Teapot World
    10 min drive
  • Catlins Lake
    13 min drive
  • Jack's Blowhole
    25 min drive

Room options

Family Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bunk Bed

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Self Contain Apartment

  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

About the area

New Haven

On the beach.Within 6 miles (10 km) of this hostel, you'll find Teapot World and Catlins Lake. Jack's Blowhole is within 9 miles (15 km) and Cannibal Bay Beach is within 12 miles (20 km).

What's nearby

  • Kaka Point Beach - 21 min drive - 20.8 km
  • Jack's Blowhole - 25 min drive - 13.2 km
  • Purakaunui Falls - 26 min drive - 20.4 km
  • Cannibal Bay Beach - 27 min drive - 16.5 km
  • Nugget Point Lighthouse - 39 min drive - 26.8 km

Restaurants

  • ‪Catlins Cafe - ‬9 min drive
  • ‪Lumber Jack Cafe & Restaurant - ‬10 min drive
  • ‪Tahatika Coffee Traders - ‬9 min drive
  • ‪Earthlore - ‬11 min drive
  • ‪Bakehouse Takeaways - ‬10 min drive

About this property

Surat Bay Lodge & Backpackers Hostel

3-star beachfront hostel with free WiFi
As a guest of Surat Bay Lodge & Backpackers Hostel, you'll find barbecue grills, a garden, and a picnic area. Public spaces have free WiFi. The eco-certified Surat Bay Lodge & Backpackers Hostel also features a television in a common area, a microwave in a common area, and a refrigerator in a common area. Free self parking is available.

This 3-star New Haven hostel is smoke free.

  • 7 guestrooms or units
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
Surat Bay Lodge & Backpackers Hostel offers 7 accommodations. This New Haven hostel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Guests can make use of the shared/communal kitchen. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

Food and drink

  • Oven
  • Shared kitchen access
  • Stovetop
  • Toaster

More

  • Free local calls
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 9:30 AM - 6 PM in winter, 9:30 AM to 7 PM in summer.
Towels for the Shared Dormitory are available for a surcharge.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Surat Bay Lodge Backpackers Hostel New Haven
Surat Bay Backpackers New Haven
Surat Backpackers New Haven
Surat Bay Lodge & Backpackers Hostel New Haven

Surat Bay Lodge & Backpackers Hostel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 3 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

C B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Grant

Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great location! Right on the beach and many activities to do that were very close! Place itself was very nice with kitchen and sitting areas!
Stayed 1 night in Mar 2024

8/10 Good

siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Marieka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hosts, clean and right on the beach. Loved it !
Stayed 2 nights in Feb 2024

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Xiangrong

Stayed 2 nights in Dec 2022

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

ross

Liked: Property conditions & facilities, room comfort
Nice comfortable bed,room had amazing view of beach .lodge was very clean & tidy . Host very friendly .
View from room
Stayed 2 nights in Jan 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great site and lovely charming people, a great place to stay.
Inside our room
Stayed 2 nights in Dec 2021

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice low-key beachfront place, good value
We had a pleasant three-day stay in November, with only about half the rooms occupied. The place is right on the water, with some wonderful outdoor seating to watch the tide come in and out. Day one a juvenile sea lion snoozed 30 meters from the picnic table! The place is a little worn, but comfortable and completely fair for the price. Water pressure good, wifi fine, communal kitchen has most things but a little small if the place is busy. (there are two stoves and two sinks though) Owners were wonderful, and very friendly and knowledgeable about the area. We saw a yellow eyed penguin thanks to their tip! There is a nice beach walk right off the property. We saw several sea lions every time we walked to the next cliff, about 40 minutes away. (Just past the Triplets) Town is a short drive, and has a great Four Square.
Stayed 3 nights in Nov 2021

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and homely hospitality right on the beach
We enjoyed another lovely stay at Surat Bay Lodge with Esther & Jack, who warmly welcomed us and our children back. Our boys loved helping to feed the chickens again, trying their hands at fishing and eating some of what Dad had caught fresh off the on-site BBQ. And I got to see a big sea lion bull waddle all the way up the beach on one of my walks. Feels like a return to our own beach bach.
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Nice location on beach front and really friendly host. The property is an older building and shared facilities were OK.
Stayed 1 night in Feb 2021

8/10 Good

Zara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beach-side hospitality
We had a lovely stay at Surat Lodge with our boys. The owners, Esther & Jack, were very welcoming and we loved sampling the delicious eggs from their very happy on-site chooks! The location literally could not have been closer to the beach and the view from our room was great. You could actually see sea lions from the window at times! The kitchen was well resourced and clean with a big dining table to eat at and there were free hot drinks, plus a caravan on-site for real coffee. The boys enjoyed being able to chill out at the end of the day and watch DVDs from reception in the comfortable shared lounge. We had mixed weather during our stay, but found plenty to keep us occupied and loved seeing the changing light and tides from the Lodge.
Stayed 3 nights in Jan 2021

10/10 Excellent

Antemo, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, stunning location. Amazing value for money
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, meh accommodation
The location is absolutely gorgeous with sea lions almost literally in your backyard. However, the walls were super thin with being RIGHT outside the kitchen and having neighbors who weren’t exactly sleeping. Pricey For what it was but they were out of dorm beds in the entire catlins for the night I booked
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, sealions closeby
Nice place and very nice location. The french girl at the reception was so helpful. <3
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location so close to the beach. In summer it must be fantastic. Due to my stay in winter it was a little bit cold. I took a second blanket from one of the beds in my dorm.
Stayed 1 night in Aug 2019

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little paradise difficult to find
At the end of nowhere but an incredible place, so friendly and nice. Possibility to see the sea lions just by walking along the beach. Very calm and surrounded by nature.
Stayed 1 night in Feb 2019

10/10 Excellent

raychell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surat Bay Backpackers :)
Such a lovely, tidy and clean backpackers! And what an amazing view & sunset! The gentleman who checked us in was lovely. Very friendly and welcoming! Will be back!
Stayed 1 night in Feb 2019