AC Hotel by Marriott New Orleans French Quarter

4.0 star property
4-star hotel near Bourbon Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Front of property - evening/night
Lobby lounge
Lobby
Courtyard

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Canal Street
    3 min walk
  • Bourbon Street
    3 min walk
  • Saenger Theatre
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

Room, 1 King Bed (Hearing Accessible)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

New Orleans

City center stay.Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and Caesars Superdome. Jackson Square and Ernest N. Morial Convention Center are also within 2 miles (3 km).

What's nearby

  • Bourbon Street - 3 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 15 min walk
  • Ernest N. Morial Convention Center - 16 min walk
  • National World War II Museum - 17 min walk

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

4-star hotel near Bourbon Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 2196 sq ft of conference space
  • 204 sq m of conference space
  • Built in 1871
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 47-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

London, chicago

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly but the rooms were small with paper thin walls. I can hear people slamming doors all day and night. I also hear talking and walking all day and night. It interrupted my sleep continuously. I hated that part. On vacation i need good sleep.
Stayed 2 nights in Aug 2024

8/10 Good

SHIRLEY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close we were to shops and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eloy

Stayed 4 nights in Aug 2024

10/10 Excellent

Markesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Bourbon St. Nice looking rooms... just smaller than expected
Stayed 1 night in Aug 2024

8/10 Good

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Furshanna, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean nice I will go back
Stayed 3 nights in Aug 2024

10/10 Excellent

Darrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Orleans
Friendly staff, the room was clean and spacious.
Stayed 2 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Trevoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillary was amazing, from the time of check-in, from the moment I checked out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jen, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hillary? Was amazing! We stay every year here. There are always immaculate rooms and understanding about trying to get out when you have at least 3 people always needing one bathroom! Always very friendly and I got a birthday drink on the house! We didn't know there was an LGBT walk (everyone wore red dresses so that was interesting!) you can walk wherever you need to and the Hard Rock Cafe is just around the corner! This was the last leg of our trip, so we had to leave a day sooner, but it's always worth it to stay. There is a $24/night self parking garage or you can valet for $42. Keep in mind when you're looking on Expedia or another site! Thanks for making our yearly vacation a solid stop each year! See you in 2025!
Stayed 1 night in Aug 2024

8/10 Good

Ayeasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to walk to French quarter and other areas. The property was clean. Staff was friendly. Rooms were great
Stayed 3 nights in Aug 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! They offered complimentary water bottles in the room and our room was so nice. Loved our stay here, will definitely be coming back whenever in NOLA.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. I actually liked that it wasn’t too close to bourbon street, but still walkable to it. The hotel and staff are nice. The only thing I didn’t like was our room was facing another building and there wasn’t a view. The size of the room was good.
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was not private as it had sliding glass doors that didn't fit tight at the bottom so sound of privacy was an issue. They looked very nice but not practial for traveling with others.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy and friendly stay. the app made it convenient to request additional items if needed as the keyless entry. Will surely be returning
Stayed 3 nights in Aug 2024

10/10 Excellent

Taruna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed upon our arrival - do not be fooled by the positive reviews. When we arrived it seemed that no one was at the front desk to help us check in. We had to call them out from the back office where they were eating pizza. We were a party of a three and while checking in asked the staff member to clarify that our room would have 2 QUEEN BEDS to which he said YES. Upon entering our room, we found only two FULL beds. The room was super small and they told us only after check in they actually did not have any full beds and also did not have any cots. Additionally, the rooms are very dark and small. Expect lots of noise and subpar cleanliness in common areas. We did not feel safe outside the property either and there are lots of loud, drunk guests in the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ciara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kreshelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the best option it was a convenient location not far from airport and surrounded by everything you want to see.
Stayed 3 nights in Aug 2024

8/10 Good

William

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very close to Bourbon. No issues walking. Rooms are small and tight. Some staff were great, others rude.
Stayed 1 night in Aug 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in this hotel are excellent. I just loved the walk in shower. There’s water in the refrigerator. I think they charge you if you drink it though. The parking in the garage leaves a lot to be desired. I hated driving up those skinny ramps to get to the next level. There was barely any room to maneuver your car. The parking spaces were so skinny also. Next time I will use valet parking. Overall a very enjoyable stay in the French Quarter. Thanks Marriott!!
Stayed 1 night in Jul 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. What I didn't like was the parking. In order to park your car you had to have valet. If you wanted to park your own car you had to park around the corner and I had to handicap people with me that could not walk far. There should be complimentary parking for handicapped people.
Stayed 1 night in Jul 2024

10/10 Excellent

Iesha

Stayed 1 night in Jul 2024