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Bienville House

3.5 star property
Historic hotel near Canal Street

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Breakfast area
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Jackson Square
    ‪5 min walk‬
  • New Orleans, LA (NEW-Lakefront)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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View from room

Bourbon Orleans Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (3470)
The price is CA $330
per night
CA $421 total
includes taxes & fees
5 Feb - 6 Feb
Bourbon Orleans Hotel

About the area

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Also, Caesars New Orleans Casino is within half a mile (1 km) and Caesars Superdome is within 2 miles (3 km).

What's nearby

  • Canal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Jackson Square - 5 min walk
  • Caesars New Orleans Casino - 7 min walk
  • Mardi Gras - 8 min walk

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1067 reviews" "
Rating 8 - Good. 203 out of 1067 reviews" "
Rating 6 - Okay. 76 out of 1067 reviews" "
Rating 4 - Poor. 27 out of 1067 reviews" "
Rating 2 - Terrible. 20 out of 1067 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

BRIAN T, Streator

Stayed 3 nights in Dec 2024

6/10 Okay

BRIAN T, Streator

Travelled with family
Liked: Cleanliness, amenities
Decent stay and location, but the fire alarm went off twice in the middle of the night the first night, and once the second night. Obviously woke us all 3 times. No communication from the hotel as to whether it was a fire or false alarm. Front desk said “sorry” and that was it.

10/10 Excellent

AMY, eden

Stayed 1 night in Dec 2024

10/10 Excellent

Margaret, Baton Rouge

Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall, a great stay at a wonderful property. The only flaws were the housekeeping department. We did not have towels on the last two days of our stay and had trouble finding a housekeeper to give us any. Exceptional staff were the Bellman, his name is Karlton and the Agent, her name is Cynthia. They went above and beyond to help us and made the stay nearly perfect.
Stayed 7 nights in Oct 2024

8/10 Good

N. Fleetwood

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Oct 2024

4/10 Poor

Mia

Travelled with family
Disliked: Staff & service
Said breakfast was available it wasnt.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor John

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent ! Room cleaned every day - Had a room without window however it was fine !
Stayed 4 nights in Oct 2024

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay its walkable to everywhere in the quarter and just cross over to canal street if you want to catch a trolley or hang out to downtown. Also if you want to sleep you can because you wont hear the drunkies on off burbon street or much elsre but yet walk back to the hotel in whatever condition you're in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The room … very clean… and the area walkable to various attractions
Stayed 4 nights in Oct 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located within walking distance to the main hot spots.
Stayed 3 nights in Oct 2024

6/10 Okay

Ori

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Well well overrated
So. Very old kind of less good maintenance. The room is equipped with a very old bed and not comfortable mattress the hvac didnt work i could hear every step of the gusts in the room above us Regardless very kind employees and good location I will not recommend it
Stayed 3 nights in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Due to a late reservation I didn't get my room of choice, but had to be on the sundeck, which is actually the roof. Trust when they say check in is 4 pm. Got my room at 4:05 pm My room still wasn't ready but they did find one in my catagory that was. Maybe because I was sitting in front of them for over an hour lol. The property is a little old, again only can speak of Sundeck room, but it was very clean and the daily maid service was ok. If something was missed they quickly provided it. Note my room was 401 which is right off the elevator. The roof is like an X. You may have to walk down a hallway and rooms are around a corner. Kinda scary and dark. Glad my room was where it was. Nice amedities in the room and the bed was comfortable. Advertising an expedia was wrong. No breakfast is available and if it offers a tour credit the hotel doesn't know about it. Not their fault though. The staff were all very nice and helpful. Great location. On Decatur which has the best shopping and most restaurants. Very quiet and close to Streetcars and Canal Street.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel. So everything will not be perfect. I will absolutely come back for 3 reasons: 1. Staff was wonderful. 2. Connected Latitude restaurant and bar were one of our favorite spots. 3. It’s near and convenient to everything! Things to consider: if water pressure or perfect quiet are needs for you, this might not be your place. The building is old and pipes are old so water was difficult to rains and lather. Just take a longer shower. Walls were very thin and we could hear our neighbors conversations and even snoring. White noise YouTube playing overnight solved that.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeremy, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine friendly staff. The location is perfect. Short walk to casino Jackson Square and Bourbon street. Also comfortable soft beds.
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great staff especially front desk!
Stayed 1 night in Oct 2024

6/10 Okay

Jiuzhen

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Oct 2024

8/10 Good

Shonquisha

Stayed 4 nights in Sep 2024

10/10 Excellent

Quanterra

Stayed 1 night in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeremy J

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Sep 2024