DoubleTree by Hilton New Orleans

4.0 star property
Hotel with 2 restaurants, steps from Canal Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton New Orleans

Exterior
Outdoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily full breakfast (USD 22.0 per person)
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Caesars New Orleans Casino
    3 min walk
  • Audubon Aquarium
    4 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

Junior, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

New Orleans Central Business District stay.A stay at this New Orleans Central Business District hotel places you steps from Caesars New Orleans Casino and a 5-minute walk from Canal Street. Also, Bourbon Street is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • Caesars Superdome - 3 min drive - 1.7 km

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

4-star hotel near Canal Street
DoubleTree by Hilton New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1973
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered valet parking on site (USD 48.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.0 for adults and USD 15.0 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 48.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
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Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 595 out of 1121 reviews" "
Rating 8 - Good. 250 out of 1121 reviews" "
Rating 6 - Okay. 142 out of 1121 reviews" "
Rating 4 - Poor. 70 out of 1121 reviews" "
Rating 2 - Terrible. 64 out of 1121 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. It’s noisy meaning the walls are thin and they could stand to upgrade the rooms a bit. Overall it’s in a nice area and within walking distance to everything. The staff was really nice especially Lisa who was a housekeeping manager.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marieli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Hania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else
Needed to move rooms because it’s smelled like sewerage. Then the gentleman downstairs seemed annoyed before I was questioning the situation. At first they sprayed the room but smell came back then I was moved. In my new room there was blood on a pillow. Outside of the bell service not a good experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
The AC was not producing cold air. Desk agent said hotel was sold out and couldn't move us. After maintenance came to room, he adjusted something and said it should work in a few hours and if not, call back to front desk. After being gone for 5 hours, the room was hotter. Called front desk and she had 5 other rooms she wanted us to look at to see if they were cooler. They weren't cooler and they were in the same location just on higher floors as ours. The last room she showed us was a very small double bedded room (we had reserved a king suite) but the AC worked so we downgraded and moved our belongings. Desk agent was very helpful in finding a room with working AC, but no discount provided for downgraded room.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bath tubs are slippery. Need bath strips, senior have hard time getting in and out .
Stayed 2 nights in Aug 2024

6/10 Okay

Ezra and Talibah

Travelled with partner
Disliked: Staff & service
It was surrounded by everything. Place could be cleaner and they tidy our room but we had the same sheets from day one. Im not picky and dont care if you dont change the sheets but if im there from Monday to Friday one change of sheets would have been nice then they didnt clean the room at all on the fourth day and no new towels. Customer service was ok but no one really greeted you only one nice guy but the women just look at ya. Ok place but not to come back to. Location was ok
Stayed 4 nights in Aug 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Small flying bugs in the room-approximately 10-12. Air conditioning did not cool well and the room was humid. Shower leaked into bathroom floor at the seal near the floor. The staff was amazing all around and it’s a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities
Valet and front desk was slow to accommodate. Other than that stay was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verlanda, Senatobia

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love staying at the Double Tree!! The staff is always friendly and ready to assist in any way.
Stayed 3 nights in Aug 2024

10/10 Excellent

Debrah and Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Jinhwa

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

vince, pinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Staff & service, property conditions & facilities
The staff was polite and helpful. Room and facilities were clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Jazmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino
Stayed 1 night in Jul 2024

2/10 Terrible

oshara evette

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Disappointed
Stayed 3 nights in Aug 2024

4/10 Poor

Miriam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I wouldn’t stay here ever again. Didn’t even stay my first night out of 2 that I booked. Roach & blood on the bed is all I have to say. I do appreciate the employees though! Very understanding, no questions asked.
Stayed 2 nights in Aug 2024

8/10 Good

Crystal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 2 nights in Aug 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Stayed 1 night in Apr 2024