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Kenner Garden Hotel

3.0 star property
3-star hotel with 1 outdoor pools, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenner Garden Hotel

Reception
Exterior
Exterior
Deluxe Room
Premium bedding, down comforters, Select Comfort beds, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4535 Williams Blvd, Kenner, LA, 70065
  • Pontchartrain Center
    6 min walk
  • Treasure Chest Casino
    7 min walk
  • Cafe Du Monde
    2 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    8 min drive

Room options

View all photos for Basic Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 2
  • 1 King Bed

Junior Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Basic Double Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Double Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe

Deluxe

Deluxe

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Junior Room

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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The price is CA $120
per night
CA $137 total
includes taxes & fees
1 Jan - 2 Jan
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About the area

Kenner

Near the airport.Within a 10-minute walk of the hotel, you'll find Pontchartrain Center and Treasure Chest Casino. Also, Lake Pontchartrain is within half a mile (1 km) and Cafe Du Monde is within 2 miles (3 km).

What's nearby

  • Pontchartrain Center - 6 min walk
  • Treasure Chest Casino - 7 min walk
  • Esplanade Mall - 3 min drive
  • Clearview Mall - 9 min drive
  • East Jefferson General Hospital - 9 min drive

Getting around

  • New Orleans Union Passenger Terminal - 21 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive

Restaurants

  • ‪Treasure Chest Casino - ‬9 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Jumbo Buffet - ‬2 min drive
  • ‪Williams Seafood & Po Boy - ‬15 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Kenner Garden Hotel

3-star hotel with 1 outdoor pools, connected to the convention center
Kenner Garden Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1647 square feet (153 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Kenner Garden Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kenner hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1647 sq ft of conference space
  • 153 sq m of conference space
  • Built in 2000
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Kenner Garden Hotel offers 122 accommodations with safes and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Airport New Orleans
Hilton Garden Inn New Orleans Airport
Hilton Garden Inn New Orleans Hotel Airport
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Kenner
Hilton Garden Inn Kenner
Kenner Hilton Garden Inn
Kenner Garden Hotel Hotel
Kenner Garden Hotel Kenner
Kenner Garden Hotel Hotel Kenner
Hilton Garden Inn New Orleans Airport

Kenner Garden Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 136 out of 1001 reviews" "
Rating 2 - Terrible. 156 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea, Ennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Started out 1 of my rooms wasnt ready until an hour after check in time. We get into our room bathroom door only opens so far before sticking to floor,handle for toilet is falling apart, dirty room ,paint bubbled up all over, and when we went to go to sleep the entire bed fell apart and collapsed to the floor. Went and asked for a new room and was given a lesser room than we paid for and beds were both very wobbly in that room also but needed to get sleep. Next morning cancelled our 2nd night for both rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

JERRY, MASON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice receptionist.
Stayed 1 night in Nov 2024

8/10 Good

Donna

Stayed 1 night in Sep 2024

2/10 Terrible

Katheryn

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel smells like mold! The windows leak when it rains, and they do not have a generator in case the power goes out.
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia Mahoney

We did not stay here due to a family issue.
Stayed 1 night in Sep 2024

4/10 Poor

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our carpet was damp and disgusting. My feet /socks were black after walking around. Room smelled like mildew.
Stayed 1 night in Sep 2024

10/10 Excellent

CHERI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino felt safe,clean, great staff
Stayed 2 nights in Aug 2024

2/10 Terrible

JOHNNY

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Chair in room looked like it was out of dumpster or chrome seen, safety latch for door was broken off, roaches in room, tile my front door bathroom was loose and broken, fridge was rusty…….much more.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Stayed 1 night in Jun 2024

10/10 Excellent

MILTON, MICANOPY

Stayed 4 nights in Jul 2024

4/10 Poor

Yvette

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like old water. There were no extra linens for the sofa bed or towels. There was mold on the ceiling and mildew on the shower curtain. Lizards inside the hallway. Bathroom was unswept or mopped and bathtub looked filthy.
Stayed 1 night in Aug 2024

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & friendly staff!
Stayed 2 nights in Jul 2024

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel isn’t very well taken care of. Carpet is dirt. AC wasn’t working on our floor in the hallways. Front desk wasn’t very friendly and when we asked for clean towels they didn’t have any. It was very disappointing.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service Excellent; Hotel Condition Poor
Not so good. The lady who works in the afternoon is excellent. She deserves a raise. She was always helpful and I sincerely appreciate her service. Other than that - 1. Room door was broken (Room 223) 2. I was there for 7 days (had two reservations) and my room was cleaned once. 3. The humidity inside my room was insane (know hotel is on a lake but printer paper in my room would be wet after sitting on my desk for about an hour) 4. Floor of Room 223 was slanted at a very high degree of angle for a floor 5. Trash was picked up every 2-3 days and the size of the trash can was tiny The people who service this hotel were excellent. The crew that makes breakfast, the crew that puts out the coffee, the greek/middle eastern lady that works on Saturday afternoon and some of the afternoons on the weekdays were all excellent. The owners of this hotel need a wake up call. There are maintenance issues with this hotel that are a lawsuit waiting to happen. The feeling I received was - money is good because we are right next to the convention center so to the hell with the condition of the hotel, people will stay here anyway because of proximity.
Stayed 4 nights in Jul 2024

10/10 Excellent

heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super nice. My room was convenient and nice. I loved seeing the ducks outside every morning.
Stayed 5 nights in Jul 2024

4/10 Poor

Jan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not thrilled
The first room I was given was filthy!!!! They were able to change my room to a cleaner one thankfully. The front desk attendant was fairly rude in how they treated me, but another attendant later in my stay was more friendly.
Stayed 5 nights in Jul 2024

2/10 Terrible

Robert Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The system was down. I couldn't check in. I had to find another hotel. I damand a refund
Stayed 1 night in Jul 2024

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
It was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Tamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Algira was wonderful, friendly and professional. She helped me get checked in early and arranged airport shuttle at 3am. I ordered breakfast and dinner in the restaurant it was priced well and the wait staff was fantastic
Stayed 1 night in Jul 2024

2/10 Terrible

Steffanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked this was a Hilton. So much mold and floors, ceilings and elevator are so unstable, I feared the place would collapse. We checked out early. Front desk staff was understanding but they had no control of the condition of the property. Paid over 200 for one night and was completely disappointed.
Stayed 3 nights in Jul 2024

4/10 Poor

ibriam, miami

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk employees are nice. We stayed the three days with no toilet paper we asked and the room never was done or serviced and we asked personally. The room rug is disgustingly, bathroom is all rust and old
Stayed 3 nights in Jul 2024

4/10 Poor

Branda

Travelled with family and small children
Disliked: Staff & service, amenities
Shortage of towels. We reserved a room for 6 people but were only given 2 towels. When I requested more, I was told they were out, but could go to other vacant rooms and take there towels. No free breakfast as advertised. We were told we have to order from the menu and pay extra.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived a day after major flooding, so the trucks had not arrived. Still got the best fish meal my husband says he ever had in the little restaurant downstairs. Lovely surprise!
Stayed 1 night in Apr 2024