2/10 Terrible
Kelsei
Travelled with group
9 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
rarely leave reviews, but I felt compelled to share my experience at this hotel after a truly disappointing stay. I booked a room for three nights at $900, expecting a high-quality experience based on the price and the hotel's reputation. Unfortunately, the reality was far from what I had anticipated.
Upon checking into the room, I was immediately struck by how dirty everything was. The floors were dusty, the bathroom had visible grime in the corners, and there were stains on the bed linens. I understand that no place is perfect, but for a hotel of this caliber, cleanliness is non-negotiable—and this was far from acceptable.
The water pressure in the shower was abysmally low, making it almost impossible to take a decent shower. When you're paying this much, you'd think the basic amenities would be in top condition, but this was a huge letdown.
What made it worse was the cleaning service. The staff appeared to do the bare minimum. The room was not properly cleaned during my stay, and it seemed like they only tidied up quickly without paying attention to detail. This lack of thoroughness made me feel uncomfortable, as though the hotel wasn't taking proper care of the space or its guests.
I honestly can't believe I spent $900 for three nights at a property that fell so far short of expectations. I was hoping for a relaxing, pleasant stay, but instead, I left feeling frustrated and dissatisfied. I would not recommend this hotel to anyone, and I certainly won’t be returning.
Kelsei
Stayed 3 nights in Dec 2024