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JW Marriott New Orleans

4.5 star property
4.5-star luxury hotel near Canal Street

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Photo gallery for JW Marriott New Orleans

Lobby lounge
Exterior
Meeting facility
Suite, 2 Bedrooms, City View, Corner
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Guest Room, French Quarter View, 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Guest Room, French Quarter View, 1 King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room French Quarter View 2 Queen

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Guest Room French Quarter View 2 Queen

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Lounge Access Deluxe Guest Room 2 Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Lounge Access Deluxe Guest Room 2 Queens

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Lounge Access Deluxe Guest Room 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Lounge Access Deluxe Guest Room 1 King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for California King Deluxe Guest Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

California King Deluxe Guest Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View, Corner

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, City View, Corner

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Premium bedding, pillowtop beds, in-room safe, desk

The Westin New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1589)
The price is CA $272
per night
CA $363 total
includes taxes & fees
23 Mar - 24 Mar
The Westin New Orleans

About the area

New Orleans

Heart of New Orleans.At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.3 km
  • Caesars Superdome - 18 min walk - 1.5 km

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪Creole House Restaurant & Oyster Bar - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Palace Café - ‬1 min walk
  • ‪55 Fahrenheit at Marriott Lobby - ‬2 min walk

About this property

JW Marriott New Orleans

4.5-star luxury hotel near Canal Street
JW Marriott New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 23313 square feet (2166 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury JW Marriott New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 501 guestrooms or units
  • 30 levels
  • 23313 sq ft of conference space
  • 2166 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 53.00 per day; includes in/out privileges)

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 3.00-8.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Grab bar near toilet
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1010 reviews
Rating 8 - Good. 176 out of 1010 reviews
Rating 6 - Okay. 56 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 36 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

PERCY, PLAQUEMINE

Stayed 1 night in Dec 2024

10/10 Excellent

Bridgett

Stayed 1 night in Nov 2024

10/10 Excellent

Farra

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was super comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandi

Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

Stayed 3 nights in Nov 2024

10/10 Excellent

Terrin

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing. Excellent service
Stayed 4 nights in Nov 2024

10/10 Excellent

Kendal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for TSwift weekend and the staff was so kind through the chaos. Took a while to get our room but understandable with the back to back shows so I wouldn’t hold that against the staff. They texted as soon as it was ready and we enjoyed a great walk and meal in the meantime. They even had a post in the lobby writing poems for guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Kory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay
Check-in time is 4 pm but my room was not ready until nearly 6 pm. When leaving, I had a very early flight but the hotel shut off all the water at the property overnight, so I had no water in the morning to shower with. I cannot imagine I would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2024

8/10 Good

Herman, Edgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Moji

Stayed 1 night in Nov 2024

10/10 Excellent

Jamarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Israt

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I visited New Orleans to attend ANCC convention and liked my short stay at this hotel. Room/bathroom was clean and beautiful. The front desk staff stated during checkin that "I received $100 restaurant credit and $25 credits per day as an ANCC convention attendee". However, I was charged at the end and realized I was scammed. The manager (Katelyn Lucas) didn't resolved the problem! This event was surprising and upsetting! I hope some one can resolved this issue.
Stayed 3 nights in Oct 2024

2/10 Terrible

Georgina Delali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the property gave wrong information to I and my group and we got bill for that. When we spoke with the manager she said ohh we are sorry for the miscommunication but there’s nothing I can do.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this place!
The check in process was easy, the staff was amazing, the room was nice, clean and spacious. The bar had a nice ambiance. Check out was easy- valet was quick. Price was high but expected due to Taylor Swift weekend but thankfully you all made it worthwhile.
Stayed 1 night in Oct 2024

6/10 Okay

Anet

Liked: Cleanliness
Customer service has room for improvement.
Stayed 5 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room dining.
The only thing I will say is the consistency, with the portion sizes of the food &/or drinks received from room service was not the same, it fluctuated.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelli

Stayed 2 nights in Oct 2024

10/10 Excellent

Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing weekend here! I will be telling my friends to book here for their trips to NOLA
Stayed 2 nights in Oct 2024

10/10 Excellent

Adarryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the french quarter but allowed you to escape the party when you wanted
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at JW Marriott & would definitely stay again if we came back. Convenient & so many great dining options right around the corner.
Stayed 1 night in Oct 2024