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Sheraton Metairie - New Orleans Hotel

3.5 star property
3.5-star guestrooms with comfy beds

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; Cajun/Creole cuisine
Exterior
Lobby
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
4 Galleria Blvd, Metairie, LA, 70001
  • Metairie Business District
    1 min walk
  • Mantra Indian Cuisine
    5 min walk
  • Cemeteries Transit Terminal
    5 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    13 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Metairie (New Orleans), LA

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1270)
The price is CA $135
per night
CA $154 total
includes taxes & fees
25 Dec - 26 Dec
Country Inn & Suites by Radisson, Metairie (New Orleans), LA

About the area

Metairie

Close to airport.You'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center with a stay here. Pondicherry Wildlife Reserve and Clearview Mall are also within 3 miles (5 km).

What's nearby

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 3 min drive
  • City Park - 6 min drive
  • Caesars Superdome - 8 min drive
  • Tulane University - 11 min drive

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪IHOP - ‬17 min walk

About this property

Sheraton Metairie - New Orleans Hotel

3.5-star guestrooms with comfy beds
Sheraton Metairie - New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 5851 square feet (544 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sheraton Metairie - New Orleans Hotel.

This 3.5-star Metairie hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5851 sq ft of conference space
  • 544 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 13 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 381 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 109 out of 1002 reviews" "
Rating 2 - Terrible. 96 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin

Stayed 1 night in Sep 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Paula

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Front desk attendants were awesome!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to thank Leisha & Kia for their professionalism and hospitality. Is individuals like themselves demonstrates a vision of customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

terence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Dajene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells bad and the bathroom was dirty
Stayed 1 night in Jun 2024

8/10 Good

Shirley

Stayed 1 night in May 2024

2/10 Terrible

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

4/10 Poor

Stefani

Business traveller
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kecha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

chadrick owens

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was absolutely amazing. It wasn't a lot of them, but they made sure that my family and I had the best experience. The food and drinks were great. But I can't quit raving about that staff. From the time we walked in the door, they were on point. Now, the building definitely needs some upgrades, but I have been in newer hotels with horrible staff. I would choose this one with that team any day.
Stayed 1 night in Dec 2023

4/10 Poor

Susy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old outdated, damaged walls, and furniture it’s not what you expect from Sheraton hotels very very low quality rooms
Stayed 3 nights in Dec 2023

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not Great
Keys had to be reset twice. No microwave or fridge in rooms.
Stayed 4 nights in Dec 2023

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough towels in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , quiet , comfortable .. Will be staying again soon !!!
Stayed 1 night in Nov 2023