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Sheraton New Orleans Hotel

4.0 star property
Hotel near Canal Street in New Orleans

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton New Orleans Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Club Suite, 1 Bedroom
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
500 Canal St, New Orleans, LA, 70130
  • Canal Street
    1 min walk
  • Creole House Restaurant & Oyster Bar
    1 min walk
  • Canal at Camp Stop
    1 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    28 min drive

Room options

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

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Club Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

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Deluxe Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

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Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

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Traditional Room, 2 Double Beds (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

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Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

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Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

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Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

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Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

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Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

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Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

City view

Club Suite, 1 Bedroom

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living room

Executive Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

New Orleans Marriott

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1571)
The price is CA $542
per night
CA $676 total
includes taxes & fees
1 Jan - 2 Jan
New Orleans Marriott

About the area

New Orleans

New Orleans Central Business District stay.At this New Orleans Central Business District hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Also, Caesars New Orleans Casino is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 4 min walk
  • Caesars New Orleans Casino - 5 min walk
  • Ernest N. Morial Convention Center - 14 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • Canal at Camp Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Sheraton New Orleans Hotel

Hotel near Canal Street in New Orleans
Sheraton New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 60 meeting rooms, and limo/town car service. Event space at this hotel measures 105996 square feet (9847 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 1110 guestrooms or units
  • 49 levels
  • 105996 sq ft of conference space
  • 9847 sq m of conference space
  • Built in 1982
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 42 per night)
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Sheraton New Orleans Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1062 reviews" "
Rating 8 - Good. 236 out of 1062 reviews" "
Rating 6 - Okay. 87 out of 1062 reviews" "
Rating 4 - Poor. 61 out of 1062 reviews" "
Rating 2 - Terrible. 47 out of 1062 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingb

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Schean

Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator experience was the coolest!
Stayed 5 nights in Aug 2024

10/10 Excellent

Julio

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Garvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Laura

Stayed 4 nights in Aug 2024

10/10 Excellent

Latoya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and in the perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

santo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the French quarter and everything else you would like to visit like the war museum and aquarium
Stayed 5 nights in Sep 2024

10/10 Excellent

brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff and walking distance to anything you need and wanna do
Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a great area with wal I ing diatance to shopping and eateries. The staff was extremely pleasant and responsive to our requests.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Cam

Stayed 3 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! It was my first time in New Orleans. I came for a concert nearby the hotel at The Fillmore, just a 5-minute walk which was super convenient for me. Just want to say I absolutely loved the view from my room! Big fan of the floor to ceiling windows. Everything thing looked clean, the staff during check-in was very nice. A/C worked wonderfully. Great area to stay. So many restaurants and shops nearby. Riverwalk was close by. I would definitely stay here again.
View from room window
View from room window
Stayed 2 nights in Aug 2024

10/10 Excellent

Leandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Breyonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

CeRena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here. Staff was amazing. Hotel was super clean. Restaurant buffett was also amazing. I would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kidesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Sheraton ! We were on the 39th floor and the view was amazing! The hotel was convenient walkable to bourbon street and other places. I would recommend this hotel and would stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Tayai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay there were two issues addressed and rectified fairly quickly. The battery to the keypad on my room door died on day 4 of my stay so I had to wait and hour for security and maintenance to fix the issue however the staff were nice enough to comp me lunch and secured a place in the lounge area for me to stay while the worked on it. The other issue was a minor leak above the shower in which maintenance fixed the issue within 5mins of me calling to inform the front desk of the issue. The pool area could use some maintenance there were a few concrete tiles were broken and the pool concession hours weren’t displayed but should also be lengthened. The pool hours are A1! All in all I enjoyed my stay. I would book again!
Stayed 5 nights in Aug 2024

8/10 Good

Latorria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024