Sonesta ES Suites New Orleans Convention Center

3.5 star property
3.5-star hotel near Ernest N. Morial Convention Center

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Lobby
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen
Outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 43.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

  • 46.3 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 82.6 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 43.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

New Orleans

Heart of New Orleans.Within a 10-minute walk of this Arts/Warehouse District hotel, you'll find Ernest N. Morial Convention Center and National World War II Museum. Julia Street Cruise Terminal and Canal Street are also within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk
  • National World War II Museum - 6 min walk
  • Canal Street - 14 min walk
  • Caesars New Orleans Casino - 14 min walk
  • Bourbon Street - 19 min walk

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche - ‬4 min walk
  • ‪Gus's World Famous Fried Chicken - ‬4 min walk
  • ‪Cochon - ‬3 min walk
  • ‪Lucy's Retired Surfers Bar & Restaurant - ‬5 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel near Ernest N. Morial Convention Center
Sonesta ES Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Sonesta ES Suites New Orleans Convention Center also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1282 out of 2238 reviews
Rating 8 - Good. 538 out of 2238 reviews
Rating 6 - Okay. 221 out of 2238 reviews
Rating 4 - Poor. 91 out of 2238 reviews
Rating 2 - Terrible. 106 out of 2238 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Travelled with group
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

AERRIAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I come to NEW ORLEANS sonesta is ALWAYS where I stay! The staff are wonderful and the rooms are neat clean and a home away from home… I LOVE IT THERE!! ~ Aerrial Smith
Stayed 1 night in Dec 2024

8/10 Good

Dayshanay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel multiple times because it accommodates our family well. The hotel is clean, the only complaint I have is how hard the beds are.
Stayed 4 nights in Nov 2024

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

scott

Stayed 1 night in Nov 2024

10/10 Excellent

LESLIE

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice Stay
The staff was very professional and friendly. The room was very clean. My stay was very comfortable.
Stayed 3 nights in Nov 2024

2/10 Terrible

donnie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible stay
Got charged for parking but couldn't park in the garage they threatened to tow our car so we checked out a night early! Very disappointed.
Stayed 2 nights in Nov 2024

6/10 Okay

Preston

Disliked: Cleanliness, staff & service, amenities
The shower head was broken
Stayed 1 night in Nov 2024

10/10 Excellent

Shunterrica

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Joey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Tierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The staff was very nice and I didn't have any issues. I prepaid and received a free room upgrade which was perfect. The suite was spacious and clean. The nightly rates were very reasonable compared to nearby hotels with less amenities. Free breakfast was also included. I had no issues during my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terri &

Travelled with partner
Liked: Cleanliness, amenities
Absolutely the best
Stayed 1 night in Nov 2024

10/10 Excellent

Tavais

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, good breakfast and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Catrenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience and the staff was simply amazing . They are one big family and I absolutely love it !! The rooms are cozy and clean. Will definitely visit again
Stayed 2 nights in Nov 2024

2/10 Terrible

Carlos

Horrible service from staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Stewart, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to transportation and restaurants All of the workers was very nice and accommodating
Stayed 6 nights in Nov 2024

6/10 Okay

Sylvia

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

DaeTrelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Would have stayed another night.
Stayed 1 night in Nov 2024

10/10 Excellent

Chandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location is very close to downtown. Free parking is not available, so need to utilize valet parking
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and safe location
We loved the size of the rooms and the fact that it included a kitchen. The rooms need a bit of upkeep. A lot of electrical outlets and lights didn't work but nothing major. The breakfast offered in the morning was a good variety. Staff was all very kind.
Stayed 6 nights in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
The hotel was good but appeared to be a questionable area. But within a few blocks you are by the bigger hotels and casinos. While no one approached us, I am not sure I would want to walk around there to late in the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Martez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2024