Sonesta ES Suites New Orleans Downtown

3.5 star property
3.5-star hotel near Canal Street

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Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Laundry
  • Gym

Explore the area

Map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Canal Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪5 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom Suite - King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed (Efficiency)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom King Beds)

  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds (Two Bedroom)

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Also, Caesars Superdome is within half a mile (1 km) and Caesars New Orleans Casino is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk
  • Bourbon Street - 8 min walk
  • Caesars Superdome - 9 min walk
  • Smoothie King Center - 13 min walk
  • Caesars New Orleans Casino - 15 min walk

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Chapter IV - ‬3 min walk
  • ‪Cajun Mikes Pub 'N Grubb - ‬6 min walk
  • ‪Ruby Slipper Cafe - ‬5 min walk

About this property

Sonesta ES Suites New Orleans Downtown

3.5-star hotel near Canal Street
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites New Orleans Downtown also features a fitness center, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Elevator
  • No smoking on site
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 557 out of 1138 reviews
Rating 8 - Good. 281 out of 1138 reviews
Rating 6 - Okay. 139 out of 1138 reviews
Rating 4 - Poor. 72 out of 1138 reviews
Rating 2 - Terrible. 89 out of 1138 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and enjoyable, but it is next door to what appear to be a homeless shelter. After we were there for a couple of hours I was ok with the environment, which is why I said that "time to adjust there." If I went back today immediately I would be good with the hotel and the location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the hospital, my daughter was a patient
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Higher than normal homeless population in this area. No issues, just elevated caution.
Stayed 1 night in Nov 2024

6/10 Okay

Joan

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Property itself was great as far as upkeep and location Reserved a King Bed room Got one with 2 beds Let the front desk know 3 times Said only the Manager could do anything. Asked gain to Sunday for the manager, again they said she/he would call us. Nothing Paid to valet our car $45 per night Saturday our car sat on the street all night and into Sunday afternoon.
Stayed 2 nights in Nov 2024

2/10 Terrible

Renee R

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I found a baby roach in the bathroom on my last night. I noticed mole in the bathroom shower. I requested an upgrade for my room. I was unable to get an upgraded room. The hotel advertised a bar/restaurant in the hotel. The bar/restaurant was closed down. There are homeless people sleeping right outside the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed having a full size fridge in the room. Kitchenette is a really nice plus, just didn't get to take advantage in my two day stay. Clean bathroom and bedding. Staff was very nice. Definitely would stay here again, especially with the convenient location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and nice gym! Treadmile machine turned off on me while using it. 2nd machine from the right wall. Other than that. Good gym good rooms and good stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Danielle

Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this centrally located hotel. It was clean, staff was super nice and attentive. Our room was fantastic! It was large enough for our family. Plus, the beds were super comfortable!!
Stayed 1 night in Nov 2024

10/10 Excellent

AKIRA

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Migbaru Keffale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an ideal place for guests.
Stayed 7 nights in Nov 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

4/10 Poor

David

Travelled with family
Disliked: Staff & service
TV’s doesn’t work, no one ever answers the phone at front desk, coffee machine was broken and needed replaced.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, Limpio y espacioso Buen desayuno
Stayed 4 nights in Nov 2024

6/10 Okay

LH

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room type I reserved was not available at check-in and the room I received instead was sub-par. I wasted half a day the next day waiting for the room I reserved to be cleaned and available to me. I was given a run-around when I wanted to speak to the manager and never was able to connect with her over my 4 day stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael D

Stayed 2 nights in Nov 2024

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice
Stayed 1 night in Nov 2024

8/10 Good

Edith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Comfortable stay
The breakfast was good although when they ran out of eggs (both mornings) it took 15 minutes to get more. The beds were very comfortable but the furniture in the LR and dining area was not at all. They were quite accommodating to give us more towels and coffee packets. The dishwasher had dirty dishes in it when we put ours in to run on departure.
Stayed 2 nights in Nov 2024

4/10 Poor

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
valet parking was a mess - very long waits to get car
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. We will certainly stay agian.
Stayed 2 nights in Nov 2024