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St Charles Coach House, Ascend Hotel Collection

3.0 star property
Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans

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Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Lobby sitting area
Exterior
Room, 1 King Bed, Non Smoking, Balcony
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • National World War II Museum
    ‪15 min walk‬
  • Ernest N. Morial Convention Center
    ‪3 min drive‬
  • Port of New Orleans
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 34.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 26.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

City center stay.Your stay at this Central City hotel places you within 2 miles (3 km) of National World War II Museum and Ernest N. Morial Convention Center. Caesars Superdome and Smoothie King Center are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 15 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.3 km
  • Caesars Superdome - 3 min drive - 2.5 km
  • Port of New Orleans - 4 min drive - 2.7 km
  • Caesars New Orleans Casino - 4 min drive - 2.8 km

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪HiVolt Coffee - ‬8 min walk
  • ‪Houston's Restaurant - ‬3 min walk

About this property

St Charles Coach House, Ascend Hotel Collection

Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes a conference center. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of St Charles Coach House, Ascend Hotel Collection was completed in December 2019.

This Art Deco New Orleans hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

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Exterior

St. Charles Inn

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includes taxes & fees
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Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at St Charles Coach House, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 924 reviews
Rating 8 - Good. 236 out of 924 reviews
Rating 6 - Okay. 58 out of 924 reviews
Rating 4 - Poor. 18 out of 924 reviews
Rating 2 - Terrible. 12 out of 924 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really great experience and would book again. Staff was friendly and helpful and parking was super easy!
Stayed 3 nights in Nov 2024

10/10 Excellent

sumaiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time during my stay here. Staff was very friendly. Rooms were clean. Location was very convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Koob d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Location is clean and accessible.Transportation is easy due to streetcar runs in front of bldg.Rooms immaculate and very spacious.Beds are very comfortable.Staff are very professional and very Area around hotel is quite only hear moderate traffic
Stayed 3 nights in Dec 2024

8/10 Good

Nina

Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LISA

Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in NOLA
This is our second stay here at this wonderful place. The staff is always friendly. The trolley runs right by this hotel. Many restaurants in walking distance. The free parking is a bonus in NOLA.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it had a nice time for bayou classic
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean and spacious. Free parking. Lots of restaurants within walking distance. Trolley is right by the hotel entrance. Highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price point. Great location. Hop off and on the streetcar. No charge for parking. Friendly staff. Will stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands-down The Best!
I don't have time to sing all the praises I would like to about this hotel. It was one of the very best hotels we've stayed at in decades. Super clean, spacious, friendly staff, excellent location on the street car route, and (here's the best part for me) the AC unit purred like a quiet little kitten the whole time. For once, there was no rattle-trap cooling unit squawking and banging off and on all night, like we've had in far too many hotels. The room temp stayed perfect day and night and it didn't wake me up once. And the beds were comfy as well. I can't come up with even one slightly negative thing to say about the St. Charles Coach House. It was truly one of the best hotels we've stayed in.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew, canton

Stayed 3 nights in Oct 2024

10/10 Excellent

Huey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in New Orleans!
This was a very nice place to stay. Even before I arrived I received texts asking if I needed anything. The main reasons I picked this hotel was that it looked nice and had parking. Well the parking was a nice bonus and the room was really nice! Everything was perfect with the room except for two tiny things. The fire alarm battery was missing and the stand up lamp was missing a bulb. The only thing that they could add would be a small microwave. But overall it was one of the best hotels I have stayed at and everyone was friendly. When we left they did have to shut down the elevator, but was told it was a flooding issue. It is a beautiful hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Cheolho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and perfect location
Marcia was great. Our check-in went great. She was very professional, knowledgeable and very helpful. We enjoyed our stay and will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
The staff was very friendly and our room was nice. Bathroom needs updating. Location was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Business traveller
Loved the room
I love the hotel. It was easy to find, easy to get in, and the room was really great. As I mentioned to Jeffrey, the only thing was at the night park Seymour interested in his phone and didn’t greet me or my friend either time that we came in. Other than that, it was a terrific day. I’ll definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Kellee

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Communication
Very spacious room. Before and during the stay, the communication via text was excellent. About halfway through our stay, they sent a text to check on us, and I messaged back that the tub was clogged. I was just going to live with it, but the text helped. They had it fixed immediately.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not overly clean and loud
Positives: Location is between the French quarter and the Garden District, and just next to the tram. The room was large and the beds were comfortable. Staff were generally friendly. Negatives: Room wasn't overly clean, with lots of dust and good left on floor by previous guests. Generally felt worn out and a lack of attention. Aircon was very loud, and was woken several times during the night by traffic on the near by road.
Stayed 4 nights in Oct 2024