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The Ritz-Carlton, New Orleans

5.0 star property
Family-friendly 5-star hotel near Canal Street

Choose dates to view prices

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Exterior
Terrace/patio
Executive lounge
Junior Suite, 1 Bedroom, Non Smoking, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking available
  • Gym

Explore the area

Map
921 Canal St, New Orleans, LA, 70112
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View (High Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 260 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

Junior Suite, 1 Bedroom, Non Smoking, Balcony

Junior Suite, 1 Bedroom, Non Smoking, Balcony

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, Multiple Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Living room

Premium Suite, 1 Bedroom, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Non Smoking

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 13 min walk - 1.2 km
  • Caesars Superdome - 14 min walk - 1.2 km
  • Ernest N. Morial Convention Center - 2 min drive - 1.8 km

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬4 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Felix's Restaurant & Oyster Bar - ‬4 min walk

About this property

The Ritz-Carlton, New Orleans

Family-friendly 5-star hotel near Canal Street
The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 33 meeting rooms, and coworking spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury The Ritz-Carlton, New Orleans. For a fee, parking is available.

This Beaux Arts New Orleans hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, New Orleans offers 528 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the club level amenities are incredible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ritz Carlton is always nice but the staff didn't impress.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Timothy, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in folks were disorganized and unhelpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mandana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly
Stayed 4 nights in Dec 2024

10/10 Excellent

Perry

Stayed 3 nights in Dec 2024

10/10 Excellent

jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Ran

Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice and within walking distance to everything.
Stayed 1 night in Dec 2024

10/10 Excellent

Yuriy

Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond for an excellent experience
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

sara b, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

sara, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and kind. Great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Martin, Winfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but in a bad neighborhood
Stayed 2 nights in Dec 2024

8/10 Good

Jeremiah

Travelled with family
Liked: Staff & service, property conditions & facilities
Decorated beautifully and atmosphere was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day started off rough due to a miss when we checked in however Q quickly remieded it. The club level was outstanding as well as the food. Ken and Sunday were exceptional, all of the staff was. Our room was very comfortable and everytime i hit the bed i was out cold. The hotel is in the perfect location to everything invluding the street car to the garden district. The gym is more than ample except on thanksgiving it was a bit crowded. Mbistro on thanksgiving was a bit of a miss, next time i would pass on this. The food lacked flavor and the turkey was dry. The seafood was good. The only recommendations would be to offer additional milk options and be more informed on allergies. Once staff knew of my nut allergy they made sure they had the ingredients on hand for me to verify.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daria, Mcallen

Stayed 5 nights in Nov 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024