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The Westin New Orleans

4.5 star property
4.5-star luxury hotel near Canal Street, connected to a shopping center

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Photo gallery for The Westin New Orleans

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Property amenity
Reception
Presidential Suite, 1 Bedroom, River View | Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed

Suite, 1 King Bed, View

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View

  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Caesars New Orleans Casino, both within a 5-minute walk. Also, Bourbon Street is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 12 min walk - 1.0 km
  • Port of New Orleans - 4 min drive - 2.4 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬4 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬5 min walk
  • ‪Felipe's Taqueria - ‬3 min walk

About this property

The Westin New Orleans

4.5-star luxury hotel near Canal Street, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 437 guestrooms or units
  • 29 levels
  • 24309 sq ft of conference space
  • 2258 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1195 out of 1663 reviews
Rating 8 - Good. 264 out of 1663 reviews
Rating 6 - Okay. 108 out of 1663 reviews
Rating 4 - Poor. 52 out of 1663 reviews
Rating 2 - Terrible. 44 out of 1663 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James Lawrence

Stayed 3 nights in Mar 2025

10/10 Excellent

Pearl, Westborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking fistance to Bourbon Street, Decatur Street and other landmarks. The hotel it self was beautiful and on the Mississippi River. We did not have any meals or drinks inside the hotel as we were in New Orleans for the food and local experience but we did recieve a $30 meal voucher. Would recommend!
Stayed 4 nights in Feb 2025

8/10 Good

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The $30 destination fee is bogus. Parking is also expensive: $55 per night
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Amenities
Great hotel. Beautiful views of the Mississippi
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Stayed 2 nights in Dec 2024

10/10 Excellent

Ambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Leah

Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Located near everything which is walking distance plus the trolley is right outside for those who dont want to walk and the hotel gave us free passes to ride
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the river and city. Convenient to everything
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great when visiting the French Quarter. Canal Place shopping is next door and the restaurants of the Quarter are close by. The bar/lounge on the 11th floor lobby has a perfect view of the water. The rooms are clean and spacious. Expect the full hospitality of New Orleans from the friendly and professional staff. True southern charm.
Stayed 3 nights in Jan 2025

4/10 Poor

Derrell

Resort Fee Issue
Didn’t know about the $30 ‘Resort’ fee. Only staying one night, had dinner plans in NOLA. Discovered I couldn’t use the resort benefit for breakfast the next morning. Wasn’t told how to use the ‘Resort’ fee.
Stayed 1 night in Jan 2025

10/10 Excellent

Laina, Drexel Hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Always great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had great bar atmosphere, rooms were spacious. Would stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Great property 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Pricey but worth it.
The hotel is beautiful and the views from the lobby and our room was amazing; ask for a room with a river view. The bed was extremely comfortable - not too firm and not too soft. Everything was spotlessly clean. It's pricey; read the fine print when you book. Parking is not included (at least not in our reservation). It is valet and cost $58/night. We were only there one night but they did mis-ID our vehicle (both times we used it) which caused substantial confusion when we were checking out and they bought us a really nice cadillac sedan instead of our rather beat up and aged Toyota 4Runner. But we loved the whole feel of the place and the location, right at the foot of canal on the river and on the edge of the Quarter. We plan on going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service
Service was good Hotel was rundown Restaurant quality was so so
Stayed 3 nights in Dec 2024

10/10 Excellent

Aubynette

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Bar and common area was nice, plenty of seating and an amazing view. Every member of the staff was friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached mall, casino literally across the street, River Walk mall literally less than 5 min walk.. Canal pretty much at the front door… Awesome bar and lounge inside hotel with great service.. This will forever be my go to Hotel for New Orleans.. You can walk in almost any direction and find something to eat. Trust me you won’t be disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Coleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is the second time staying there and it did not disappoint either time. We will definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 1 night in Dec 2024