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TownePlace Suites by Marriott Metairie New Orleans

2.5 star property
New Orleans hotel in Elmwood area

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Full-size fridge, microwave, oven, stovetop
Point of interest
Suite, 2 Bedrooms | Living room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Tulane University
    ‪11 min drive‬
  • Caesars Superdome
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New Orleans

Elmwood stay.Your stay at this Elmwood hotel places you within 9 miles (15 km) of Tulane University and Caesars Superdome. Also within 9 miles (15 km) are Smoothie King Center and Canal Street.

What's nearby

  • Tulane University - 11 min drive - 10.3 km
  • Caesars Superdome - 11 min drive - 12.4 km
  • Smoothie King Center - 12 min drive - 12.5 km
  • Bourbon Street - 13 min drive - 13.8 km
  • Caesars New Orleans Casino - 14 min drive - 14.4 km

Getting around

  • South Carrollton at Oak Stop - 8 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

New Orleans hotel in Elmwood area
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This New Orleans hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English

Property amenities

Family friendly

  • Dining table
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 30 and close October 13.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 915 reviews
Rating 8 - Good. 271 out of 915 reviews
Rating 6 - Okay. 96 out of 915 reviews
Rating 4 - Poor. 46 out of 915 reviews
Rating 2 - Terrible. 38 out of 915 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice just old and slightly outdated. However, there was nothing wrong with it and the layout is very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel to come to when I’m in that area
Stayed 4 nights in Nov 2024

2/10 Terrible

trian

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was standing at check in for about 20 minutes. When I was finally noticed the front desk lady walked in from outside smelling of Marijuana. I wouldnt normally care but the check in process was very irritating.
Stayed 1 night in Nov 2024

2/10 Terrible

Kacinda

Stayed 1 night in Nov 2024

10/10 Excellent

Wendellyn

Liked: Staff & service
I opened the mircrowave and a roach was crawling inside.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

4/10 Poor

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Danae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service, simple breakfast, and the location of this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

neta

Stayed 1 night in Nov 2024

6/10 Okay

Abbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately this hotel smells very old, like a musty basement. Also my shower wand was just hanging there, not able to stand under it and shower. Last night I stayed they cleaned my room and took all my wash cloths and did not replace them.
Stayed 3 nights in Nov 2024

10/10 Excellent

Estefanny

Stayed 1 night in Oct 2024

2/10 Terrible

WANDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Below standard
The facility had a horrible order, outdated, need the carpet taken out, and interior needs to be painted.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tolanda

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property outdated and unclean.Water and rust stains throughout the room, the thermostat was hanging on by a thread, dishwasher wouldn’t close, door were hard to open and the room reeked of the smell of smoke.
Stayed 2 nights in Nov 2024

8/10 Good

Ary

Travelled with family
Liked: Cleanliness, staff & service
Property is nice for the value but its in industrial side of the city . No safe box in the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Sang

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property
Stayed 2 nights in Jul 2024

6/10 Okay

Cathy-Lin, SLC

Liked: Cleanliness, staff & service
X
Stayed 1 night in Nov 2024

2/10 Terrible

Cole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs don’t work.
Stayed 7 nights in Oct 2024

8/10 Good

tiara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was horrible
Stayed 1 night in Nov 2024

10/10 Excellent

Rosie

Stayed 1 night in Nov 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jonathan, Cypress

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Won’t book here again.
Check in was easy and front desk was very friendly. Our room was small but we expected that. Couch folded out but no mattress or padding to be comfortable do our daughter had to just sleep on the couch and not folded out. Mattress was horrible on the bed. Did not get much sleep on four night stay. Walls need to be cleaned badly and tub caulked. Staff was nice but wouldn’t recommend staying here unless desperate.
Stayed 4 nights in Oct 2024

10/10 Excellent

Junixsa

Will stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Nichole

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Half pf everything was broken. The floor was soaking wet bc the air conditioner was leaking and our room wasnt ready at 7pm even though check in was 4. The door to our orher room was broken and coming off thw hings.
Stayed 2 nights in Oct 2024