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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
3-star hotel near University Medical Center New Orleans

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
View from room
Premium bedding, pillowtop beds, desk, laptop workspace
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Canal Street
    1 min walk
  • University Medical Center New Orleans
    4 min walk
  • Joy Theater
    7 min walk
  • New Orleans, LA (NEW-Lakefront)
    12 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46.3 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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4.1 out of 5, Very good, (1010)
The price is CA $221
per night
CA $258 total
includes taxes & fees
6 Dec - 7 Dec
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About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Saenger Theatre - 8 min walk - 0.7 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Bourbon Street - 14 min walk - 1.2 km
  • Smoothie King Center - 17 min walk - 1.4 km
  • National World War II Museum - 10 min drive - 11.2 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk
  • ‪Holiday Street Car Restaurant - ‬10 min walk
  • ‪The Sazerac Bar - ‬10 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night)
  • RV/bus/truck parking (surcharge) on site
  • Offsite parking within 499 ft (USD 20 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 748 reviews" "
Rating 8 - Good. 195 out of 748 reviews" "
Rating 6 - Okay. 44 out of 748 reviews" "
Rating 4 - Poor. 23 out of 748 reviews" "
Rating 2 - Terrible. 30 out of 748 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was only 1 elevator working the whole time I was there and you had to stand in line for a long time to get on rooms were wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is wonderful I give it a 10 the only down is that there is no swimming pool
Stayed 3 nights in Aug 2024

2/10 Terrible

jean

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Aug 2024

8/10 Good

Alecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice, clean updated loved the price
Stayed 2 nights in Aug 2024

2/10 Terrible

Jovanni

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The computers at the front desk weren’t working our full stay.
Stayed 4 nights in May 2024

10/10 Excellent

Shawnta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a convenient area. Very easy to get to multiple places by foot. Also has access to the trolley system. The best part is the rooftop bar!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Berlin

Travelled with family, Travelled with pets
Liked: Staff & service
Staff was Great! Rooms were clean!
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Rooms are not as advertised in photos.
Photos of rooms are not the actual room layout. This is a shared property. Springhill is on the other side. If you are looking for a room with a sofa bed do not book here. Our city view was of a cemetery 😞 Staff was friendly. The room was clean. However, the public restroom downstairs was not flushing properly. I will be booking with Springhill in the further instead of TownePlace.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Thalia

Stayed 4 nights in Jul 2024

2/10 Terrible

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we booked, I asked for a mobility accessible room with a walk-in shower. The shower we got...sort of. There are no assist bars in the bathroom, and even the toilet is not ADA compliant! We asked for a properly accessible room and we were told there were none left. I fully expect a complete refund for our dangerous inconvenience! As a former Marriott employee, I know the standards expected of their hotels. THIS IS NOT IT!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
Enjoyed the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2024

4/10 Poor

Shakius

Disliked: Staff & service, property conditions & facilities
The front desk staff and house keeping was very rude and unprofessional
Stayed 5 nights in Jun 2024

10/10 Excellent

Tashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis Noel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy EARLY check in for us. We used parking nearby. Easily walked to hotel. Room 1011 was big and clean. No smells. No stains. Staff helpful. Easy quick check out. Id definitely stay here again and recomeend. We were close to bourbon street, cemetery #1. All very walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

THELMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk staff not apologetic that no towels available— didn’t get them until after midnight.
Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and the staff was friendly and.courteous.
Stayed 3 nights in May 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bourbon st. Lots of shops close by
Stayed 4 nights in May 2024