Trident Inn & Suites, New Orleans

2.5 star property
Hotel perfectly located for exploring New Orleans East Area

Choose dates to view prices

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Exterior
Desk, free WiFi, bed sheets, wheelchair access
Free self parking

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • Caesars New Orleans Casino
    ‪15 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

New Orleans

New Orleans East Area stay.Your stay at this New Orleans East Area hotel places you within 12 miles (20 km) of Bourbon Street and Caesars Superdome. Canal Street and Caesars New Orleans Casino are also within 12 miles (20 km).

What's nearby

  • Bourbon Street - 13 min drive - 16.9 km
  • Canal Street - 15 min drive - 18.9 km
  • Caesars New Orleans Casino - 15 min drive - 19.1 km
  • Port of New Orleans - 16 min drive - 21.5 km
  • Ernest N. Morial Convention Center - 16 min drive - 19.8 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Ba Mien Restaurant - ‬6 min drive

About this property

Trident Inn & Suites, New Orleans

Hotel perfectly located for exploring New Orleans East Area
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Built in 1997
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 301 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 154 out of 1006 reviews
Rating 4 - Poor. 123 out of 1006 reviews
Rating 2 - Terrible. 231 out of 1006 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet location
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family
Disliked: Amenities
Gate code didn’t work. Soda machine coins only. No soap for washing machine was available.
Stayed 1 night in Dec 2024

2/10 Terrible

Shantell

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 would not recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashawn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy our stay here! We’ve been 4 times already and I feel secure here. Never had any issues. Breakfast is decent. Parking is great because it is gated! We will continue to book here!
Stayed 1 night in Dec 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Staff & service
We weren't going to be able to check in until the next day due to a delayed flight. We were told if we didn't check in that day we would lose our hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Parking
Staff was friendly and helpful. Room was clean and beds were comfortable. We stayed here before going on a cruise and the hotel offers free parking for the duration of your trip. Your car is behind an automated locked gate with security cameras. We will be staying here every time we are in the area.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie, Warner Robins

Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still the best breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Harry

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Stayed 2 nights in Oct 2024

2/10 Terrible

Walter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
The place is old & it got shutdown in the middle of my stay.
Stayed 6 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A scam
The upkeep was horrible, dirty, smelly, stains all over, bed bugs, broke down machines, etc (you get what you pay for,) The person that checked us in/out was extremely unprofessional. He profiled my companion at check-in. He messaged saying don’t plan on extending your stay and threaten to call law-enforcement . When we tried to clarify what in the world he was talking about, he was dismissive implying that my companion couldn’t possibly have wrote the messages back due to perceived education levels. He said that my companion was intoxicated, even before check-in & during the stay which was a complete lie. Profiling has no place in what’s suppose to be a professional setting and is concerning. Before he reply with his unprofessionalism saying we’re the worst guest ever had blah blah “I see they do this to others who offer feedback that’s not in their favor” He messaged that my companion came out in his underwear. That “underwear” was shorts. Knowing how it looked and he was already looking for something based on his profiling/sassy behavior. It was immediately corrected. He kept the deposit for alleged smoking in the room. A lie! We did not, I have vids to support no damage. He’ll say “smelled it”.We offered to view the room together at checkout, but he said “all is well”
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 4 nights in Nov 2024

2/10 Terrible

Josh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Do not stay you will think me later
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Disliked: Staff & service, property conditions & facilities
Won’t go there again.
Toilet was broke, but worked, old, bathroom door peeling off, either had cold or hot water for shower, nothing in between. Didn’t take shower. Was fenced in for security. Breakfest was waffles or bread.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyric

Liked: Staff & service, room comfort
Awesome
The manager was friendly and very kind. I lost my wallet and he was very sweet and checked the cameras to help me find it. He answered all of my questions and let me leave my car overnight. Definitely will be back!
Stayed 1 night in Nov 2024

2/10 Terrible

Cray

Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly, efficient. Rooms were clean. Needed some touch ups on paint and a few things, but clean. Gated parking was nice. Always felt safe, even going out by myself at night.
Stayed 2 nights in Oct 2024

2/10 Terrible

VOLKAN, HATTIESBURG

Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in room
Stayed 1 night in Nov 2024