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Trident Inn & Suites, New Orleans

2.5 star property
Hotel perfectly located for exploring New Orleans East Area

Choose dates to view prices

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Exterior
Free self parking
Desk, free WiFi, bed sheets, wheelchair access
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Lakefront Arena
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • New Orleans, LA (NEW-Lakefront)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Midtown Hotel - Downtown New Orleans

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, (1004)
The price is CA $139
per night
CA $165 total
includes taxes & fees
7 Mar - 8 Mar
Midtown Hotel - Downtown New Orleans

About the area

New Orleans

New Orleans East Area stay.Your stay at this New Orleans East Area hotel places you within 12 miles (20 km) of Bourbon Street and Caesars Superdome. Canal Street and Caesars New Orleans Casino are also within 12 miles (20 km).

What's nearby

  • Bourbon Street - 13 min drive
  • Caesars Superdome - 15 min drive
  • Canal Street - 15 min drive
  • Caesars New Orleans Casino - 15 min drive
  • Ernest N. Morial Convention Center - 16 min drive

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Ba Mien Restaurant - ‬6 min drive

About this property

Trident Inn & Suites, New Orleans

Hotel perfectly located for exploring New Orleans East Area
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Built in 1997
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Destination fee: USD 7.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.4
Rating 10 - Excellent. 293 out of 1007 reviews
Rating 8 - Good. 197 out of 1007 reviews
Rating 6 - Okay. 163 out of 1007 reviews
Rating 4 - Poor. 125 out of 1007 reviews
Rating 2 - Terrible. 229 out of 1007 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Christina

Stayed 2 nights in Oct 2024

2/10 Terrible

Walter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
The place is old & it got shutdown in the middle of my stay.
Stayed 6 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A scam
The upkeep was horrible, dirty, smelly, stains all over, bed bugs, broke down machines, etc (you get what you pay for,) The person that checked us in/out was extremely unprofessional. He profiled my companion at check-in. He messaged saying don’t plan on extending your stay and threaten to call law-enforcement . When we tried to clarify what in the world he was talking about, he was dismissive implying that my companion couldn’t possibly have wrote the messages back due to perceived education levels. He said that my companion was intoxicated, even before check-in & during the stay which was a complete lie. Profiling has no place in what’s suppose to be a professional setting and is concerning. Before he reply with his unprofessionalism saying we’re the worst guest ever had blah blah “I see they do this to others who offer feedback that’s not in their favor” He messaged that my companion came out in his underwear. That “underwear” was shorts. Knowing how it looked and he was already looking for something based on his profiling/sassy behavior. It was immediately corrected. He kept the deposit for alleged smoking in the room. A lie! We did not, I have vids to support no damage. He’ll say “smelled it”.We offered to view the room together at checkout, but he said “all is well”
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 4 nights in Nov 2024

2/10 Terrible

Josh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Do not stay you will think me later
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Disliked: Staff & service, property conditions & facilities
Won’t go there again.
Toilet was broke, but worked, old, bathroom door peeling off, either had cold or hot water for shower, nothing in between. Didn’t take shower. Was fenced in for security. Breakfest was waffles or bread.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyric

Liked: Staff & service, room comfort
Awesome
The manager was friendly and very kind. I lost my wallet and he was very sweet and checked the cameras to help me find it. He answered all of my questions and let me leave my car overnight. Definitely will be back!
Stayed 1 night in Nov 2024

2/10 Terrible

Cray

Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly, efficient. Rooms were clean. Needed some touch ups on paint and a few things, but clean. Gated parking was nice. Always felt safe, even going out by myself at night.
Stayed 2 nights in Oct 2024

2/10 Terrible

VOLKAN, HATTIESBURG

Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroach in room
Stayed 1 night in Nov 2024

2/10 Terrible

Natalie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had 2 rooms on the 3rd floor receptionist put in with no hot water at all !!!!!!!! 3rd room the toilet ran for 3days but it had hot water PLACE SMELLED LIKE MOLD AND MOLDED WATER EVERYWHERE BUT THE LOBBY!!! Outta 10 I give this place a 1
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are amazingly comfortable
Stayed 1 night in Nov 2024

6/10 Okay

michael

Stayed 1 night in Oct 2024

6/10 Okay

whitney

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The air in my room didn’t work well… it probably stayed at 70-75 degrees. And I have to have it 68ish to sleep. Since I wasn’t in the room long during the day, I didn’t notice a the lack of air until I woke up in the middle of the night sweating. It took me a few hours to fall back to sleep due to being uncomfortable
Stayed 1 night in Oct 2024

8/10 Good

Krystal

Travelled with group
Liked: Staff & service
Good for passing thru
Staff were very friendly, easy check in, very convenient if wanting to go downtown being right off i-10. Place could use some tlc. Shower curtain didn't fit/ was broken, microwave had rust, and it smelled like smoke. But beds were clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chelsea

Stayed 2 nights in Oct 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hospitality!!!
Stayed 5 nights in Oct 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only 4 stars - pool and workout room was closed other than that I had a fantastic stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Chloe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean. Staff were very friendly and considerate throughout stay. I would stay again if I come back to NOLA.
Stayed 3 nights in Oct 2024

8/10 Good

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, gated parking. Good rates. Would definitely stay there again.
Stayed 5 nights in Oct 2024

2/10 Terrible

Janadra

Stayed 2 nights in Sep 2024