Trident Inn & Suites, New Orleans

2.5 star property
Hotel perfectly located for exploring New Orleans East Area

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Free self parking
Desk, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Lakefront Arena
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • New Orleans, LA (NEW-Lakefront)
    ‪9 min drive‬

Room options

Room, 1 King Bed

7.8 out of 10
Good
(40 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

New Orleans East Area stay.Your stay at this New Orleans East Area hotel places you within 12 miles (20 km) of Bourbon Street and Caesars Superdome. Canal Street and Caesars New Orleans Casino are also within 12 miles (20 km).

What's nearby

  • Frenchmen Street - 11 min drive
  • Bourbon Street - 13 min drive
  • Canal Street - 15 min drive
  • Caesars New Orleans Casino - 15 min drive
  • Port of New Orleans - 16 min drive

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Ba Mien Restaurant - ‬6 min drive

About this property

Trident Inn & Suites, New Orleans

Hotel perfectly located for exploring New Orleans East Area
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Built in 1997
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.4
Rating 10 - Excellent. 287 out of 1004 reviews" "
Rating 8 - Good. 192 out of 1004 reviews" "
Rating 6 - Okay. 164 out of 1004 reviews" "
Rating 4 - Poor. 128 out of 1004 reviews" "
Rating 2 - Terrible. 233 out of 1004 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Harry

Stayed 7 nights in Oct 2024

6/10 Okay

Trish

Travelled with family
Room was clean but smelled moldy and definitely needs upgrades. Tub faucet leaked continuously. The floor transition from room to bathroom had little nails that I stepped on multiple times. And no ventilation in the bathroom
Stayed 2 nights in Oct 2024

6/10 Okay

Petráe

Liked: Staff & service, property conditions & facilities
Staff was very welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality. Housekeeping does a wonderful job. I alwags enjoy my stay.
Stayed 5 nights in Oct 2024

4/10 Poor

Ammar

Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price definitely coming back
Stayed 4 nights in Oct 2024

10/10 Excellent

Mikayla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and it was gated which made it a lot safer
Stayed 1 night in Sep 2024

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
the bathroom was nasty the room was dirty it smelled so bad in the room the front desk lady at night was rude and nosy
Stayed 2 nights in Oct 2024

10/10 Excellent

Aeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurin

I liked everything, except the breakfast wasn’t big . I was thinking I was going to eat some eggs and bacon or sausage. Other than that my stay was great!!
Stayed 2 nights in Oct 2024

4/10 Poor

lamarr

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures was misleading room wasn't as up kept as expected damages was inside and outside of the room stains on the couch
Stayed 3 nights in Oct 2024

6/10 Okay

Tama

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroaches. Floor mopped with something very slippery, almost fell when we walked in the room. Hallway stinks of urine. Walls in room were peeling. TV set on store demo mode so consent banner popping up. Toilet leaked when we flushed the it causing clothing to get urine on them.
Stayed 6 nights in Oct 2024

4/10 Poor

Jerlexus

Stayed 2 nights in Sep 2024

6/10 Okay

Cinthia

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property and the room were barely adequate. The bathroom door didn't latch and there was an offensive odor in the elevators. There were low hanging branches that you had to push through to get to the outer door. The corridors were very run down with some of the room numbers written on the wall in marker. However, the morning staff when we left was exceptional! We had car trouble and the front desk attendant and the maintenance man were very kind and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmie

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible.. housekeeping never came and it looked like they came and ate on my bed.. Food was gross.. the pool was closed and the gym was closed.. i fall and the manager asked if i had proof.. It was horrible do not stay here
Stayed 2 nights in Oct 2024

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Our stay was good, room was clean and staff are friendly.
Stayed 3 nights in Oct 2024

2/10 Terrible

Rosa, Thornton

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were bed bugs and the people didn’t clean the room. They would only take out the trash. Also the bathroom was disgusting.
Stayed 6 nights in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Good room for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Devin

Stayed 4 nights in Sep 2024