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Quest New Plymouth

4.5 star property
4.5-star luxury aparthotel, connected to a shopping center in New Plymouth CBD

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Quest New Plymouth

Front of property - evening/night
View from property
One Bedroom Executive Apartment | View from room
Reception
Hallway

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Outdoor space
    Outdoor space
  • Housekeeping
    Housekeeping

Explore the area

Map
21 Currie Street, New Plymouth, 4601
  • Centre City Shopping Centre
    1 min walk
  • Puke Ariki
    3 min walk
  • Wind Wand
    3 min walk
  • New Plymouth (NPL)
    12 min drive

Room options

View all photos for Two Bedroom Two Bathroom Apartment

Smart TV, first-run movies, streaming services

Two Bedroom Two Bathroom Apartment

  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | Living area

One Bedroom Executive Apartment

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, soundproofing, iron/ironing board, cribs/infant beds

One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Apartment

Premium bedding, soundproofing, iron/ironing board, cribs/infant beds

Studio Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the area

New Plymouth

Oceanside stay.With a stay at this New Plymouth CBD aparthotel, you'll be steps from Centre City Shopping Centre and Richmond Cottage. Puke Ariki and Real Tart Gallery are also within half a mile (1 km).
View more Aparthotels in New PlymouthOpens in a new window

What's nearby

  • Centre City Shopping Centre - 1 min walk
  • Pukekura Park - 9 min walk
  • Fitzroy Beach - 19 min walk
  • Bowl of Brooklands - 4 min drive
  • Taranaki Base Hospital - 5 min drive

Getting around

  • New Plymouth (NPL) - 12 min drive

Restaurants

  • ‪Nami Sushi - ‬2 min walk
  • ‪India Today Bistro & Tandoor - ‬2 min walk
  • ‪The Good Home Public Bar & Restaurant - ‬2 min walk
  • ‪Laughing Buddha - ‬1 min walk
  • ‪Three Sisters Brewery - ‬4 min walk

About this property

Quest New Plymouth

4.5-star luxury aparthotel, connected to a shopping center in New Plymouth CBD
Quest New Plymouth offers its guests a sauna and a fitness center. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Quest New Plymouth. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star New Plymouth aparthotel.

  • 40 guestrooms or units
  • Built in 2009
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
Quest New Plymouth offers 40 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with microwaves, cookware/dishes/utensils, and dishwashers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with premium satellite channels and first-run movies. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Pool/Spa

  • Sauna

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Extended parking on site (NZD 10 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking

Family friendly

  • Cribs (infant beds): NZD 10.0 per stay
  • Babysitting (surcharge)

Kitchen

  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–9:00 AM on weekends: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 45 per night

Bathrooms

  • Free toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • Smart TV with satellite service
  • Streaming services
  • First-run movies

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • ATM/banking services

Location highlights

  • Connected to a shopping center
  • Near the ocean
  • Near the boardwalk/promenade
  • Near the airport
  • In the shopping district
  • In the city center

Things to do

  • Fitness center
  • Fitness facilities nearby (free access)
  • Hiking/biking trails nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 40 rooms
  • Built in 2009

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Extended parking fee: NZD 10 per night
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Quest New Plymouth Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 609 reviews" "
Rating 8 - Good. 235 out of 609 reviews" "
Rating 6 - Okay. 47 out of 609 reviews" "
Rating 4 - Poor. 12 out of 609 reviews" "
Rating 2 - Terrible. 2 out of 609 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alan John

Travelled with group
Liked: Amenities
there were 2 single people staying ,2 Cards would have been handy,instead of gettin rung up at 2 in the morning to let the latter and other person in.
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room size was excellent, just not a fan of the zipped together beds. Great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Chavaughn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chavaughn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

CINTYA

Stayed 2 nights in Apr 2024

8/10 Good

Gina

Liked: Cleanliness, property conditions & facilities
Love the location. Straight across the road from Star bucks and the shopping centre. Free access to a gym sold me. Only problem was the rubbish from the previous guests was not removed from the toilet bins, or the kitchen bins, There was a change of towels the next day, but sloppy bed remake. So probably cleanliness wasn't great to some degree.
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Update you description please. Expedia advertised free parking (one of my reasons for choosing this hotel). When I arrived and asked where to park I was told to use street parking. When I showed the property description clearly stating free parking, I was told Expedia was wrong and although they had free parking it was 'subject to availability'. I checked their carpark and saw that they were leasing many of the parks (empty with tow-away signs) leaving few for guests, all full.
Stayed 1 night in Apr 2024

2/10 Terrible

Ken

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms when we got there as first one smelt. The second room was hardly any better mainly because you cannot open any windows for ventilation. The cooking equipment was appalling. The saucepan handle was so loose that almost came off in my hand.... dangerous! It looked like the building design meant that you could not open windows in any of the rooms. We have stayed in other Quest properties but this one was the worst by some way. We booked 4 nights and left after 2 and they even refused to give us exactly half the amount back. Very poor.
Stayed 4 nights in Mar 2024

6/10 Okay

caroline

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was not cleaned properly lots of dust on skirting board's and bathroom tiles. Sofa bed full of crumbs and a paper clip. I would not have been happy if we had needed to use the sofa bed. Furniture needs replacing whole place could do with a refurbishment i have photos if needed
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with group
Liked: Property conditions & facilities
Roomy and good amenities
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
On the hotels.com site, it says that there is free parking on and off-site which was not entirely true. There is only limited off-street parking. It also says that reception is open 24/7 which was also not true.
Stayed 2 nights in Mar 2024

8/10 Good

Jack

Travelled with partner
Liked: Amenities
Location. While not 5 star very good basics.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Rooms are quite large for studio. Central location Beds are so comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Very central and everything you need in the apartment
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has everything you need. The kitchen has an oven which was nice for eating in the apartment. Having a separate bedroom was a nice treat on our extended holiday. And a washer and dryer in the unit. Very convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Darren

Stayed 2 nights in Jan 2024

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room we had was not what we had expected. Ventilation was poor and cooking smells remained even though we used all equipment provided.
Stayed 3 nights in Jan 2024

10/10 Excellent

Keeley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great, was in a great location - across the road was the shopping centre so easy access. Easy to walk to many restaurants and cafes for lunch and dinner etc Small carpark available which is on a first come first serve otherwise parking available on the street after 5pm free and free on Sunday
Stayed 1 night in Jan 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Property conditions & facilities
Convenient location for an overnight stay
Stayed 1 night in Jan 2024

10/10 Excellent

Dann

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Aaron

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2023

10/10 Excellent

Glyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed over the Christmas Eve-Boxing Day period. The gentleman at reception couldn't have been more helpful.
Stayed 3 nights in Dec 2023