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The Great Roots Forestry SPA Resort

4.0 star property
Family-friendly 4-star resort with 2 restaurants

Choose dates to view prices

Photo gallery for The Great Roots Forestry SPA Resort

Hot springs
Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View
Hot springs
Prince Elegant Guest Room | Front of property
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
No.80, Chajiao, Sanxia District, New Taipei City, 237
  • Sanxia Old Street
    ‪11 min drive‬
  • Jiaobanshan Park
    ‪19 min drive‬
  • Daxi Old Street
    ‪22 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Twin Guest Room

Deluxe Twin Guest Room

Deluxe Twin Guest Room

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prince Quad Room

Prince Quad Room

Prince Quad Room

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Deluxe Quad Guest Room

Deluxe Quad Guest Room

Deluxe Quad Guest Room

  • 36.4 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Prince Elegant Guest Room

Prince Elegant Guest Room | Front of property

Prince Elegant Guest Room

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Scenic Travel Lodge

Scenic Travel Lodge

Scenic Travel Lodge

  • 165 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Guest Room

Deluxe Triple Guest Room

Deluxe Triple Guest Room

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Great Roots Twin Guest Room

Great Roots Twin Guest Room

Great Roots Twin Guest Room

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Futon

View all photos for Deluxe Hot Spring Suite

Deluxe Hot Spring Suite

Deluxe Hot Spring Suite

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly Twin Room

Pet Friendly Twin Room

Pet Friendly Twin Room

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View

Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View

Grand Suite, 5 Bedrooms, Connecting Rooms, Mountain View

  • 297 sq m
  • Mountain view
  • Sleeps 10
  • 5 King Beds

View all photos for Family Room with Kids Amenities

Family Room with Kids Amenities

Family Room with Kids Amenities

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Futon

View all photos for Scenic Elegant Guest Room

Scenic Elegant Guest Room

Scenic Elegant Guest Room

  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Great Roots Guest Room for five

Great Roots Guest Room for five

Great Roots Guest Room for five

  • 46 sq m
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Futons

View all photos for Great Roots Triple Guest Room

Great Roots Triple Guest Room

Great Roots Triple Guest Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

About the area

New Taipei City

Sanxia stay.Your stay at this Sanxia resort places you within 6 miles (10 km) of Manyueyuan National Forest Recreation Area and Sanxia Old Street. Also within 9 miles (15 km) are Dongyanshan National Forest Recreation Area and Yingge Ceramics Museum.
View more Resorts in New Taipei CityOpens in a new window

What's nearby

  • Sanxia Old Street - 11 min drive - 10.0 km
  • Yingge Ceramics Museum - 14 min drive - 12.8 km
  • Jiaobanshan Park - 19 min drive - 19.0 km
  • Daxi Old Street - 22 min drive - 18.0 km
  • Xiaowulai Sky Walk - 25 min drive - 24.8 km

Getting around

  • Yingge Station - 15 min drive
  • Dingpu Station - 17 min drive
  • Taoyuan International Airport (TPE) - 45 min drive

Restaurants

  • ‪台灣磚窯雞三峽 - ‬9 min drive
  • ‪皇后鎮森林 - ‬14 min drive
  • ‪松柏園餃子館 - ‬8 min drive
  • ‪荒郊野外土雞城 - ‬7 min walk
  • ‪白雞滷味小舖 - ‬15 min drive

About this property

The Great Roots Forestry SPA Resort

Family-friendly 4-star resort with 2 restaurants
The Great Roots Forestry SPA Resort offers its guests a full-service spa, hot springs, and a fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 4510 square feet (419 square meters) and includes conference space. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the family-friendly The Great Roots Forestry SPA Resort. An area shuttle within 30.6 kilometers, a train station pick-up service, and a train station drop-off service are available for a fee. Self parking is free.

This 4-star New Taipei City resort is smoke free.

  • 200 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 4510 sq ft of conference space
  • 419 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
The Great Roots Forestry SPA Resort offers 200 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 42-inch LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 8:00 AM to 11:00 PM. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 30.6 km
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hot springs
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to August 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Great Roots Forestry SPA
Great Roots Forestry SPA New Taipei City
Great Roots Forestry SPA Resort
Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry Spa
The Great Roots Forestry SPA Resort Resort
The Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry SPA Resort Resort New Taipei City

The Great Roots Forestry SPA Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 543 reviews
Rating 8 - Good. 213 out of 543 reviews
Rating 6 - Okay. 32 out of 543 reviews
Rating 4 - Poor. 12 out of 543 reviews
Rating 2 - Terrible. 4 out of 543 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in the Nature
A good place to spend time in the nature. 1-2 Nights stay would be good to enjoy the hot spring pools and massage.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

WEIYING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Inan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Chiu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for young people, not so friendly for elderly people as too much climbing.

8/10 Good

Jennifer

Stayed 2 nights in Jun 2022

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Outdated room but offer many outdoor fun.
As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss. The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again
Stayed 2 nights in Mar 2021

8/10 Good

Fong-Ping

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Yin Ting Premy

Liked: Cleanliness, staff & service, room comfort
Hotel catering needs to improve
The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

4/10 Poor

Anny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
unprofessional
thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice grounds, needs better breakfast/softer beds
The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

PING-YING

Excellent stay
Very comfortable place to stay for getaway!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Transport and language are problems.
I had a problem even before I arrived - arranging for the transport. Email is in chinese. The shuttle was delayed by 30mins when the other passenger arrived late. At check in, I was shocked when the staff tells me I do not have a return ride and that I must either get a cab, or go to some local area that I haven't even heard of. They even tried to demonstrate loudly that it was my fault for not stating I needed a return shuttle, although that to me was implicit. The rudeness of the second staff who came over to help the original trainee got to me. And in the end she did arrange it for me, but while sounding like she was in a fight. She basically forced me to leave at 1130 instead of the 1230 as stated on their website. The resort is widely spaced and the initial orientation by the trainee was full of mistakes (wrong timings and prices) and hard to understand. The brochures and maps are in chinese. Another lady who speaks some english came over and kind of saved the day...she was the only friendly face there amongst one clueless trainee and a staff with a rude tone. Room - basic amenities. Given room at the lift which was noisy. Far distance from hot spring. The duvet/blanket was smelly, which was changed by a staff. Room also had a lingering smell when we first entered, and we aired it for a couple of hours. Limited food choices. I will not recommend non locals to consider this place.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
It would be better if not for the rain. Will go again in Feb next year to go for the hiking and also to view the sakura.
Stayed 2 nights in Jun 2017

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility but should have your own car
The facility is great and the staff is wonderful. However, you should have a car there; since public transportation is not readily available. The restaurant on premise is excellent but the few restaurant around is just so so. Good for a one to two day trip, because we did not have a car.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Retreat
Nice hot spring and facilities prepared and maintained by the hotel. A great place for a rest. Yet, do cost certain money and public transportation to the city is really not very convenience. It takes time and effort, particularly after the evening.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not only a resort but also an open tourism spot, so it is more recommended to visit during weekday than weekend. Also it takes a lot of groups by providing BBQ space/ equipment as well as team building area. It could be a bit crowded and noisy during holidays.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than I expected
This resort was better than I expected. Although a little pricey, the facilities were great, including indoor and outdoor saunas, 2 restaurants, shops and walking trails. Breakfast was very good, and included a large selection of Asian and Western dishes. Parking is available on-premises quite close to the room. The Wi-Fi coverage was good, and the room was very clean. We had dinner at each of the restaurants (one Chinese and one Western), it was very satisfying and not overly expensive. The menus were in English. The resort is located quite close to the Xiawulai nature reserve and the Chiang Kai-Shek mausoleum, both of which are about 15 minutes away by car (not sure about public transport). Otherwise there is not much else to do in the immediate area. Overall we had a very pleasant stay and will be back again if we are in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
親子房心得
親子房 （1）隔音差，一直聽到不知道哪裡來的嘣嘣聲。 （2）整潔度待加強，床上.浴缸都有毛髮。 （3）房間內的動物娃娃不能帶走，所以⋯感覺蠻髒的不知道有沒有清洗替換⋯ （4）房內沒有暖氣，冬天不太友善。 （5）房內空間大，附設溜滑梯、帳篷、飛鏢、童書、樂高、電視遊樂器。 （6）戶外溫泉區空間不大，假日可能會很擠。 （7）
Stayed 1 night in Dec 2024