Ace Hotel Brooklyn

4.0 star property
4-star award-winning hotel near Brooklyn Cruise Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Suite, 1 King Bed
Double Room
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    ‪6 min walk‬
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Navy Yard
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline)

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

EVEN Hotel Brooklyn, an IHG Hotel

Pet-friendly
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1169)
The price is CA $136
per night
CA $202 total
includes taxes & fees
4 Feb - 5 Feb
EVEN Hotel Brooklyn, an IHG Hotel

About the area

Brooklyn

City center stay.You'll be within half a mile (1 km) of Barclays Center Brooklyn and 2 miles (3 km) of Brooklyn Bridge with a stay at this Brooklyn hotel. Brooklyn Cruise Terminal and Wall Street are also within 3 miles (5 km).

What's nearby

  • Barclays Center Brooklyn - 11 min walk
  • Wall Street - 6 min drive
  • Brooklyn Cruise Terminal - 6 min drive
  • Battery Park - 7 min drive
  • Brooklyn Bridge - 8 min drive

Getting around

  • Hoyt - Schermerhorn Sts. Station - 2 min walk
  • Brooklyn Flatbush Avenue Station - 8 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Junior's Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Devocion - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Burger King - ‬3 min walk

About this property

Ace Hotel Brooklyn

4-star award-winning hotel near Brooklyn Cruise Terminal
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ace Hotel Brooklyn also features a fitness center, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

  • 287 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-15 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Evening entertainment
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 60
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 830 out of 1071 reviews" "
Rating 8 - Good. 164 out of 1071 reviews" "
Rating 6 - Okay. 46 out of 1071 reviews" "
Rating 4 - Poor. 16 out of 1071 reviews" "
Rating 2 - Terrible. 15 out of 1071 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan, Springwater

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design, helpful staff. Clean room, cool view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abubakar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

dominique

Liked: Cleanliness, property conditions & facilities, room comfort
I am a regular at the Ace hotel in Brooklyn. This visit was no different from previous ones (very comfortable and room, lovely breakfast options downstairs, location that meets my needs) except for the service I received at checkout. The attendant seemed annoyed that I asked for a receipt for my stay, told me that I would get it later in the day and seemed upset when I insisted that I wanted to see it while I was there. I’m still waiting for the receipt, four hours after checking out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace Hotel Brooklyn
Beautiful hotel. Room was advertised as small with a king but was plenty big for 2 people. Very clean and quiet for such a busy area
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super cool vibe; great hotel in Brooklyn! Trendy and hip, hosts are very nice and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lounge Bar is a great space, that they should make more use of by clearing out the seating and having a proper boogie in once in a while.
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Vibe
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and amicable. Rooms were comfortable, dark and quiet with nice pillows. Sheets could have been softer. But overall we slept well here. The lobby is also a fun bar environment.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very attentive Rooms very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with family
Cool rooms, inviting common areas, excellent service, and probably the most comfortable bed I’ve ever slept in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool and hip. Safe!
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is an ACE hotel so you have an idea of what to expect. The problem is, they fail to meet those expectations. I stayed here for my wedding which was going to be at a venue nearby. When you arrive at this ACE Hotel, be prepared there is no loading/unloading zone. You are expected to double park blocking traffic, or blocking the commercial driveways. No staff is here helping to direct where to go. If you have a lot of stuff, this will be problematic. You would expect a bellhop, or some hotel staff to assist with unloading your bags onto a cart so your vehicle can be moved promptly. I had to find the cart, wheel it to my car down the block, and bring it in. Nobody bothered to assist with the doors either while trying to push a loaded cart in. At check-in, the staff decided to give me only one key for my room. Not a big deal I thought. I gave it to my partner who brought the bags up while I went to go park my car. Once I get to the elevators which are slow to come, I find they are key card access only. So I had to go back to the front desk and get another key. Inconvenient, but why not just ask how many I needed at check in? I booked a Skyline room. Once I get to my room, I see that my view is the condos across the street and nothing else. I called down to the front desk and that is where they informed me 'Skyline View' just means floors 10 and above. Misleading. Overall, very poor hospitality. Definitely expected more from a 4 star hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendliness, helpfulness ambience and views from our window; Didn’t receive a breakdown of our bill and still waiting.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel with a hoppin’ lively lobby bar. People were dancing!!💃
Stayed 2 nights in Sep 2024