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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Point of interest
Restaurant
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Macy's
    ‪6 min walk‬
  • Times Square
    ‪9 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk
  • Times Square - 9 min walk
  • Broadway - 10 min walk
  • Empire State Building - 13 min walk
  • Grand Central Terminal - 2 min drive

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Tick Tock Diner NY - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Tailor Public House - ‬2 min walk
  • ‪Essen - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness center, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

  • 251 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking within 1001 ft (USD 67.50 per day), from 6:00 AM to midnight

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: USD 14-35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1256 out of 1795 reviews
Rating 8 - Good. 386 out of 1795 reviews
Rating 6 - Okay. 92 out of 1795 reviews
Rating 4 - Poor. 29 out of 1795 reviews
Rating 2 - Terrible. 32 out of 1795 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Neil, PICKERING

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Staff was amazing and room was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Rhoda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel was close by places we wanted to go to
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Stayed 1 night in Nov 2024

8/10 Good

Trudy-May

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Orlando

It’s in mid town, so close to various important attractions .
Stayed 4 nights in Nov 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very centrally located. To both walking and mass transit. But like most rooms in NYC, the rooms are very small. They should make room for two suitcases and drawers to put your stuff. Otherwise we had a very enjoyable time there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, centrally located, updated room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and polite hotel. And I’m a huge critique on leaving reviews for bad hotels! Great location to access Times Square, staff very friendly, complimentary wine from 3-11pm. And they keep your bags for you free of charge if you need to leave them after check out and you have a late flight! Will be booking again
Stayed 2 nights in Nov 2024

8/10 Good

Leopoldo a

Liked: Cleanliness, staff & service, property conditions & facilities
Service in the restaurant Breakfast was just good
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael Angel Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Darin

Stayed 7 nights in Aug 2024

10/10 Excellent

Shujia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Crowne Plaza HY36 for the location. It’s very close to Madison Square Garden and Penn Station, so it was an ideal home base for our NYC exploration. All the staff we encountered were very friendly and helpful. It was nice to be greeted each time we entered the lobby. The room was very comfortable, with good water pressure in the shower. We plan on staying here again whenever we travel to New York.
Stayed 4 nights in Oct 2024

2/10 Terrible

Vidar

Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 4 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Amtrak. A bit longer walk to Broadway and Central Park. Staff exceptionally friendly. Rooms small but to be expected. Restaurant attached just OK.
Stayed 2 nights in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Clean & efficient room. Would have liked toilet separate from the bathroom sink area but overall a positive experience and would return in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay at this hotel again - very conveniently located close to Penn station and MSG, walkable to Times Square, The Edge, high line and many other attractions! Bar downstairs was good as well :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were incredible - it didn’t matter who you ran into, they were always offering help and were super friendly. Rooms were super clean and spacious. Beds and pillows were comfortable. Would definitely stay again and recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jianjun

Stayed 2 nights in Aug 2024