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Dream Downtown, by Hyatt

4.5 star property
4.5-star luxury hotel near Chelsea Market

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Bar (on property)
Room, 1 King Bed, Balcony (Bronze)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet-friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • Chelsea Market
    ‪3 min walk‬
  • The High Line Park
    ‪4 min walk‬
  • Whitney Museum of American Art
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Terrace/patio

Room, 1 King Bed, Balcony (Bronze)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Terrace/patio

Room, 1 King Bed, Pool View (Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Living area

Room, 1 King Bed (Gold)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Standard High Line

Pet-friendly
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1398)
The price is CA $671
per night
CA $832 total
includes taxes & fees
4 Feb - 5 Feb
The Standard High Line

About the area

New York

City center stay.A stay at this Manhattan hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Union Square Park - 17 min walk
  • Empire State Building - 4 min drive
  • Times Square - 4 min drive

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

4.5-star luxury hotel near Chelsea Market
Dream Downtown, by Hyatt offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 85 per night)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open May 31 and close September 11.
  • Pool access available from 11:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 610 out of 1328 reviews" "
Rating 8 - Good. 254 out of 1328 reviews" "
Rating 6 - Okay. 197 out of 1328 reviews" "
Rating 4 - Poor. 135 out of 1328 reviews" "
Rating 2 - Terrible. 132 out of 1328 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

4/10 Poor

Akira

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Lance

Travelled with partner
Liked: Property conditions & facilities
To noisy from the nightclub on the 12th floor if I had known I wouldn't stayed there.
Stayed 1 night in Oct 2024

2/10 Terrible

Marlin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room, paid, and they took my money and left my family stranded. They pretended to have no rooms after me booked in advance and paid. And as we set stranded in the lobby we saw people come in and get rooms. And we could hear them. I feel they got more money from them because they were coming from the clubs in the hotel so they could get more money.
Stayed 3 nights in Oct 2024

4/10 Poor

Jonny

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

2/10 Terrible

Glenn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with group
Liked: Amenities
Decor and cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2024

6/10 Okay

Josephine

Travelled with family
Liked: Staff & service, amenities
The mattress and pillows were terrible. The mattress was so soft and squishy, we could not get comfortable. The 2nd night my husband slept on the couch in the room so he could get some sleep. The staff were very nice and accommodating.
Stayed 2 nights in Oct 2024

6/10 Okay

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
lobby is beautiful and location was convenient. Room was small , dark, fridge was not working and they didn’t provide enough towels . I let the front desk know and they told me they would take care of it and never did .
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
GG
Light switch wasn’t working, super noisy hotel, phone wasn’t working, no bottle of still water in my room. Disgustingly dirty rugs.
Stayed 1 night in Oct 2024

8/10 Good

Nick

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

4/10 Poor

Anuar

Travelled with family
I booked and paid for a room with a king bed and when I arrived, the room with the configuration that you (Expedia) sold me did not exist. They put me in a worse room for the same price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paolo Angelo

Stayed 6 nights in Sep 2024

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property and have stayed many times. Perfect location, quiet, clean and SPACIOUS rooms! Great if you’re traveling with kids - there’s a park next door. If you book a suite, there are pocket doors which separate the bedroom and living room. This is key if traveling with young babies. We put the crib in the bed room and can continue our night in the living room area.
Stayed 3 nights in Oct 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view from our room and comfy beds. Big room too. Lighting was way too dim however especially in the bathroom. Location was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Cool
Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. Great location. Nice room. But rooms not particularly soundproof and noisy streets on Weekends
Stayed 3 nights in Oct 2024

4/10 Poor

michelle

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was old, bathroom was out dated and sink was broken, no room service for breakfast or coffee, had to pay a fee 57$!!! for amenities and everything was closed pool ,bar ,club, restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Great place and staff
Stayed 2 nights in Sep 2024

6/10 Okay

Susanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was very convenient to my office and the meatpacking district and is across the street from Chelsea Market. It was a quick walk to the charming streets of the village. The rooms are not warm or comfortable. The lighting system is challenging to use, and the panel is very bright and right next to the bed. The bed and pillows were not comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024