6/10 Okay
Huan, Gainesville
Travelled with partner
8 Jan 2025
Liked: Cleanliness, property conditions & facilities
It's a cozy little hotel room with all the just about everything you need. Location is great. Very close to local restaurants, subway, and grocery stores. Overall rating is a 3 because of #1, we were not advised there is a $20 fee for a 1 hour early check-in. During the pre check-in process(on-line), there was an early check-in fee, but it's for checking in before 1pm. We got there at 2pm and official check in was 3pm. We could have gone and had coffee for an hour and pay less than $20 when starbucks is just around the block. #2 no hair dryer as per listing, so we had to go to bed with wet hair. #3 hotel charges you other fees above and beyond what is listed on Travelocity booking. Seems like a communication between hotel and travelocity, but instead of making it right, they make excuses on why it was more than actual booking. Lots of emails going back and forth, and they finally refunded me the early check-in fee, but not the fees that were not listed on Travelocity, aka, hidden fees.
Huan
Stayed 2 nights in Dec 2024