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Excelsior Hotel

3.5 star property
Family-friendly 3.5-star hotel near 5th Avenue

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Photo gallery for Excelsior Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Reception
Lobby sitting area
City view
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 W 81st St, New York, NY, 10024
  • Central Park
    ‪3 min walk‬
  • American Museum of Natural History
    ‪5 min walk‬
  • Metropolitan Museum of Art
    ‪16 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪25 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Excelsior Deluxe Suite, 2 Double Beds

32-inch flat-screen TV with satellite channels, Smart TV, pay movies

Excelsior Deluxe Suite, 2 Double Beds

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Excelsior Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Excelsior Deluxe Room, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

32-inch flat-screen TV with satellite channels, Smart TV, pay movies

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Double Beds

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Junior Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Junior Suite, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Queen, 1 Queen Bed

Classic Queen, 1 Queen Bed

Classic Queen, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

The Lucerne Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (2025)
The price is CA $539
per night
CA $624 total
includes taxes & fees
8 Mar - 9 Mar
The Lucerne Hotel

About the area

New York

Manhattan stay.At this Manhattan hotel, you'll be well placed to visit Central Park and American Museum of Natural History, both within a 5-minute walk. Metropolitan Museum of Art and Broadway are also within 2 miles (3 km).

What's nearby

  • Central Park - 3 min walk
  • American Museum of Natural History - 5 min walk
  • Metropolitan Museum of Art - 16 min walk
  • Manhattan Cruise Terminal - 5 min drive
  • Times Square - 5 min drive

Getting around

  • 81 St. - Museum of Natural History Station - 3 min walk
  • New York W 32nd St. Station - 7 min drive
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪UNO Pizzeria & Grill - ‬1 min walk
  • ‪Joe Coffee Company - ‬5 min walk
  • ‪About Coffee - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬2 min walk
  • ‪Modern Bread and Bagel - ‬2 min walk

About this property

Excelsior Hotel

Family-friendly 3.5-star hotel near 5th Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

Business amenities include a business center and a meeting room. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Excelsior Hotel. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 199 guestrooms or units
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Excelsior Hotel offers 199 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (USD 30.00 per day)
  • Offsite parking for USD 30 per day; discounts available
  • Airport shuttle available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 17.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Things to do

  • Fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator

Room amenities

Entertainment

  • 32-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges a fee for luggage storage before check-in and after check-out for group reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 30.00 per day
  • Nearby parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Excelsior Hotel
Excelsior Hotel New York
Excelsior New York
Excelsior New York City
Excelsior Hotel New York City
Excelsior Hotel Hotel
Excelsior Hotel New York
Excelsior Hotel Hotel New York

Excelsior Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our recommendation to stay in NYC! Love New York. Hope to get back soon!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Excellent location. It is close to restaurants and entertainment as well. Very clean.
Stayed 3 nights in Feb 2020

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, not enough hot water & broken AC
It’s a beautiful hotel with a view overlooking the Museum of Natural History. Unfortunately the air conditioner pumped out hot air instead of cold air, even when the in-room thermostat was set to cool; and the shower sometimes didn’t have enough hot water.
Stayed 4 nights in Mar 2020

10/10 Excellent

Justin, Spain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. I have stayed in many different parts of Manhattan. I loved this spot because it is right next to Central Park and the B & C Subway lines. The staff were friendly. The hotel is old-fashioned. The fan in my bathroom was very loud.
Stayed 6 nights in Mar 2020

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic NYC hotel with small but comfortable rooms. Great UWS location.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best position on Upper West Side. Hotel updated to modern standard while maintaining true period atmosphere. Feel and reality is an intimate high end New York hotel.
Stayed 8 nights in Mar 2020

10/10 Excellent

JHayes, Hixson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there had been somewhere could have eaten dinner or a snack. Also, no room service.
Stayed 5 nights in Mar 2020

10/10 Excellent

JohnT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! I completely enjoyed my two day stay there. The staff was pleasant and helpful. The room was immaculate and well maintained. The only negative thought I have is that there is no longer a restaurant in the hotel forcing visitors to find a place for breakfast and lunch in the surrounding blocks.
Stayed 2 nights in Mar 2020

8/10 Good

Karen, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice but also friendly and relaxed as is the Upper West side compared to other parts of Manhattan. The heat was way too warm -- ran the noisy air conditioning most of the night. Other than that, it's a great "home" to come home to after a busy NYC day. It's my sixth time staying here. Love it.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Morning coffee, did not have real cream, nor milk.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were some hidden fees, both for WiFi and building services that I was not anticipating. It’s a great location for the cost.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

David, Cartersville, GA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property and staff. They went out of their way to make sure we had everything we needed
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location for what i needed to do. Not good was no breakfest and not much in the way of room amenities.
Stayed 1 night in Feb 2020

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
The Excelsior hotel is in an excellent position directly opposite the Museum of Natural History and a stone's throw to central park, many good cafes and restaurants and the subway station. The staff are friendly and helpful. The room was very clean, quiet and comfortable. It is excellent value for money in such an expensive city.
Stayed 2 nights in Feb 2020

2/10 Terrible

Evan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet street, easy access to subway. Breakfast room was under construction, so advertised breakfast not available, which was inconvenient. No in room coffee or room service - plan ahead, as closest coffee shop is a block away. Staff was helpful and kind, and room was clean and well maintained - excellent housekeeping service.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Robbie, Branford,CT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the $$ Bed Comfy Big room Quiet room
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool smaller boutique-ish hotel in a great area. A few minor issues with the hotel - small things that need update or repair. But overall the hotel was very nice, my 2 double beds room was spacious, clean, and very nice!
Stayed 1 night in Feb 2020

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
Very nice hotel in the location I desired. I will go back
Stayed 2 nights in Feb 2020

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfy, and great location!
Needless to say, the location was TERRIFIC. Across from museums, the park, near lots of good restaurants, and an easy walk across town. The room was spacious, too....That was a concern for me knowing how tiny New York spaces can be. Also, it was quiet! The bed, another big concern for my lousy back, was terrific. Woke up with no back issues! Overall a great stay.
Stayed 3 nights in Feb 2020

8/10 Good

Melinda

Stayed 3 nights in Feb 2020