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Holiday Inn Express New York City Times Square, an IHG Hotel

3.0 star property
3-star hotel near Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New York City Times Square, an IHG Hotel

View from property
Point of interest
Reception
Exterior
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    7 min walk
  • Taqueria Diana
    1 min walk
  • 42 St. - Port Authority Bus Terminal Station
    3 min walk
  • New York, NY (LGA-LaGuardia)
    39 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior

Pod Times Square

Pet-friendly
Restaurant
Air conditioning
Bar
4.4 out of 5, Excellent, (4143)
The price is CA $121
per night
CA $177 total
includes taxes & fees
5 Jan - 6 Jan
Pod Times Square

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 20 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square, an IHG Hotel

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square, an IHG Hotel. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square, an IHG Hotel offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85.00 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"

Holiday Inn Express New York City Times Square, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 414 out of 1316 reviews" "
Rating 8 - Good. 326 out of 1316 reviews" "
Rating 6 - Okay. 265 out of 1316 reviews" "
Rating 4 - Poor. 162 out of 1316 reviews" "
Rating 2 - Terrible. 149 out of 1316 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alma J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

6/10 Okay

Shawn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property picture paints an incorrect picture of the property. The exterior is unkempt and the entrance not inviting. The lobby is dated and in need of paint and repair. The beds were old and creaky and in need of replacement. On bed had a huge sag in it and almost rendered it unusable.

6/10 Okay

Vishnu

Pretty cramped reception area. Need to wait for elevator, as there are only two of them. Very cramped breakfast room. Room was clean though. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel clean in the heart of good shopping option
Stayed 3 nights in Sep 2024

10/10 Excellent

June

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a wonderful stay. The property was a bit tired but clean and well maintained. Our room had fresh towels and was spotless everyday.
Stayed 4 nights in Sep 2024

6/10 Okay

Penny

Stayed 4 nights in Sep 2024

8/10 Good

Jake David

Travelled with group
Liked: Cleanliness, staff & service, amenities
This Holiday Inn was pretty good! very central in NYC. Staff around all day and night. Gave us a free upgrade upon arrival which was a bonus! would highly recommend this hotel for a weekend in NYC
Stayed 4 nights in Sep 2024

4/10 Poor

Jorge Arturo

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
good hotel bad service from the hotel not from the staff
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
They need to be better
The water was out for one of the days and we had to go to another property to use the bathroom. It seemed like they knew this was a planned maintenance. How can you have a hotel and just not have water available for your guests one of the days? How can you charge full price for hotel stay when there are days with no water? We called about our hair dryer not working and they said they would send someone to fix it, after a full day we asked again and they sent someone to our room at midnight to give us a portable one. The elevators are so slow and so busy we used the stairs, but the stairs opens to a busy hallway and you almost hit people when you open the door. Toward the end of our stay, the latch on the door was broken and when we came down the stairs, we couldn't open the door. This is a serious safety concern! I will not stay here again.
Stayed 4 nights in Sep 2024

8/10 Good

KAREN, STEUBENVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Taydeen

Travelled with family and small children
Liked: Staff & service
It was an overall decent stay. Only problem was that I was inconvenienced by water outage when it was time to shower for bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Leslee, Rancho Cucamonga

Travelled with family, Travelled with group
Conveniently located and walkable to port authority and Times Square but a pretty bare bones hotel. Issues with the elevators daily and there are only 2. Going down 18 floors of stairs is not the way anyone wants to start their day. The breakfast that is included is impossible to attend in the mornings. Extremely small area that people squeeze into. Staff was very friendly and helpful in every way possible with any concerns. Our trip was not ruined by any of these things we still had a great time in NYC just remember you get what you pay for.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Only issue was a broken showerhead bracket when we got the room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ziomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 7 nights in Sep 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William helped us with check in . Great guy friendly went that extra mile. Even gave us a big bag. Great experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Yoabeliz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, William at the front desk was of great help, breakfast was good. Didn't have any negative issues, would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candiss, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and loved the complimentary water.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Sep 2024

4/10 Poor

zvi

Stayed 2 nights in Sep 2024

4/10 Poor

said

Disliked: Staff & service, property conditions & facilities
They assigned me a room that was already occupied by someone else. Then they assigned us another room with separate beds, which were too small for two people to sleep in one bed. The lock was also too difficult to open.
Stayed 4 nights in Aug 2024

8/10 Good

Zuly Alvarado

Stayed 1 night in Sep 2024

10/10 Excellent

Arianna

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024