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Hyatt House New York/Chelsea

3.5 star property
3.5-star hotel near Macy's

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • 5th Avenue
    ‪5 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • Macy's
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Exterior

Studio Suite, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Exterior

Studio Suite, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

Exterior

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Specialty)

Exterior

Suite, 1 Bedroom (Specialty)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (High Floor)

Exterior

Suite, 1 Bedroom (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place New York / Chelsea

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2077)
The price is CA $340
per night
CA $396 total
includes taxes & fees
5 Feb - 6 Feb
Hyatt Place New York / Chelsea

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Macy's and Empire State Building. Broadway and Times Square are also within 2 miles (3 km).

What's nearby

  • Macy's - 7 min walk
  • Madison Square Garden - 8 min walk
  • Empire State Building - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Ajisen Ramen - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Hyatt House New York/Chelsea

3.5-star hotel near Macy's
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICK, HARLEYSVILLE

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

PATRICK, HARLEYSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel and would stay there again. I was not happy with how tipping was handled. The restaurant staff was great and we would have liked to tip them but realized when we were checking out that we did not know their names

6/10 Okay

Katherine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walkable location, nice terrace views, has all the essentials, an "okay" stay overall Traveled with family and only stayed for the night. Staff was nice and helpful. The rooms/ facility could use some maintenance. Our bathroom sink was clogged when we arrived, but other than that, the room was clean. We had a corner room, and the view from there and the terrace were amazing. I was very disappointed in the breakfast though. They had a wide variety, but everything that I or my party tried taste off...
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024

8/10 Good

Nina Louise F.

Stayed 23 nights in Aug 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

George

Stayed 3 nights in Sep 2024

4/10 Poor

gurjit

Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm when off midnight!!
Stayed 2 nights in Sep 2024

4/10 Poor

CECIL

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
very very poor customer service
Stayed 1 night in Sep 2024

8/10 Good

Nasheli

Stayed 3 nights in Aug 2024

10/10 Excellent

William, New Castle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and you could see the city from the room. The rooftop sitting area also had great views of the city. The staff was amazing and helped us with all of our needs. It’s also only a couple blocks from the subway so getting around the city was really easy.
Stayed 1 night in Jul 2024

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

6/10 Okay

Morio

Business traveller
Liked: Cleanliness, staff & service
Slow elevator. Took me like 15 minutes to get downstairs
Stayed 2 nights in Sep 2024

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem with air conditioning not working in the room which they recognised and changed rooms for us. Breakfast was good as was the central location. Check In staff and day desk staff were terrific and very obliging
Stayed 6 nights in Aug 2024

10/10 Excellent

Mark, Churchville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. 8 minutes walk from Penn station. Which means I can fly into Newark in a pinch. Air train into Penn Station for $8.50. Amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staffs are really nice, the property is amazig. Looking forward for our next booking
Stayed 1 night in Aug 2024

2/10 Terrible

Pawandeep

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
we complained of ants in the bathroom the day we checked in and it was cleared out and they didn’t mention to change room so we figured the issue is resolved. Then again, we had major ants issue in the bathroom and they were all around the bathroom floor and sink and we called multiple times for someone to clean so we can use the restroom and just check out but no one came to clean. I had to take wet towels myself and wiped the floor and sink so my kids and I can shower. Worst experience of our life and I would like to know where i can file complaint
Stayed 3 nights in Aug 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Manhattan Hotel
Lovely stay. Big room. Helpful staff. Perfect location.
Stayed 7 nights in Aug 2024

4/10 Poor

Kathleen, Long Beach

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one elevator to my floor worked during my stay, and it could’ve been nice. If the hotel staff informed the guest of that. The television channels did not work properly, the TV Guide didn’t match the actual channels, which was very difficult to watch TV peacefully the free breakfast, I did not even try at first glance, it just didn’t look good. I only tasted the orange juice which I immediately spit out because it was disgusting. When I had a question for the front desk coming back from my long day in the city, there was nobody there for at least five minutes, the Night Shift staff was working alone, and I had no complaints about that. He was getting something for another guests. However, when I came the next morning to ask a question and also inform them that nobody was at the front desk, they thought that I was lying and got very nasty with me and said someone is always at the front desk, I said actually that was not true last night because I waited for several minutes and nobody was at the front desk, the lady rolled her eyes at me and was very rude. I have no reason to lie about that, they could’ve checked the cameras, I was not ratting anyone out. I was just saying that there are times when someone cannot be at the front desk, especially if they are working by themselves and trying to help someone else. This is not a location that I would go back to, I thought Chelsea was different, but I would rather stay close to Central Park.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.nice location
Stayed 1 night in Aug 2024

10/10 Excellent

Liliia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay , walking distance to Empire State Building. Will come back
Stayed 1 night in Aug 2024

10/10 Excellent

derwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property a condo in New York bedroom living room washer and dryer in the room with a balcony that you can see the empire State building
Stayed 5 nights in Aug 2024