Hyatt Place New York City/Times Square

4.0 star property
4-star hotel near Madison Square Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Jacob K. Javits Convention Center
    8 min walk
  • Madison Square Garden
    8 min walk
  • Times Square
    9 min walk
  • New York, NY (LGA-LaGuardia)
    28 min drive

Room options

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Empire State Building is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Broadway - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 2 min drive - 1.8 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Blue Ruin - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 520 guestrooms or units
  • 26 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 mi (USD 60 per day)

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 848 out of 1863 reviews" "
Rating 8 - Good. 527 out of 1863 reviews" "
Rating 6 - Okay. 260 out of 1863 reviews" "
Rating 4 - Poor. 109 out of 1863 reviews" "
Rating 2 - Terrible. 119 out of 1863 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

FRANCOIS

Stayed 1 night in Sep 2024

10/10 Excellent

Paul Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good.. will stay again
Stayed 2 nights in Sep 2024

4/10 Poor

Suraja

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
It was so dusty old and small
Stayed 2 nights in Aug 2024

6/10 Okay

Daniele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to everything but this place has over 500 rooms so you feel like you are in Grand Central Station. People start lining up for Breakfast at 630. Food is OK. Staff is very efficient at keeping things moving. Room was pretty small but bed was very comfortable and shower was great! staff is friendly. The water in the room is not free unless you are a member.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Elevators can get very busy but it should be expected with the amount of people that are staying here. Rooms can get a bit tight but still manageable
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lobby was a disaster at all times. We had to wait for an elevator at every ride whether we were going down or back up to our room. On the day of checkout we had to walk down 11 flights of stairs because the wait to use the elevator was over 20 minutes. Staff didn’t care.
Stayed 2 nights in Aug 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gongwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and tidy location compared with those close to avenue 8th
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good location. Walkable to Times Square and Broadway shows. Parking is tricky if you have a car. We were on the 10th floor and the ice machine was broken most of the time
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel & great area...
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
We had a great time in hotel, the facility was nice and clean, the room was clean and bathroom was newly renovated. Air conditioning was working properly. There was big lineup for elevator specially during breakfast hours, but the rest of the day it was good. The checking in and out was very fast and quick. The staffs was very friendly and helpful. There is an option for storing your luggage in case of arriving early before checking hour and same for checking out. This hotel was only 5 min away by walk from New York city bus terminal. The only concern I had was the serving plates, cups and utensils which were single use threw out after use, and lots of garbage made everyday during breakfast.
Stayed 5 nights in Aug 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property in an ideal location.
Stayed 4 nights in Aug 2024

8/10 Good

Susannd

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Alaa, SNOQUALMIE

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!
Stayed 1 night in Aug 2024

8/10 Good

Awilda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The guy in the Bar was very rude And they were just for ice
Stayed 4 nights in Aug 2024

10/10 Excellent

QUYUMBA

Stayed 1 night in Aug 2024

10/10 Excellent

Jean, Getzville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised at the efficiency of the room - small but the beds were very comfortable. Very friendly staff and the breakfast was most impressive though crowded
Stayed 3 nights in Aug 2024

8/10 Good

Johanne

Travelled with family
Liked: Cleanliness, staff & service
Personnel helpful and professional. The hotel is well located, however it is very crowded and not enough elevators to accommodate 500 rooms. Breakfast time is very busy and you can hardly get a seat to eat. I’m not sure I would be staying there again with my family.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bertha

Liked: Property conditions & facilities
nice
Stayed 1 night in Aug 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was good
Stayed 2 nights in Aug 2024