Sheraton Brooklyn New York Hotel

4.0 star property
4-star hotel near Brooklyn Cruise Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Breakfast, lunch and dinner served
Lobby lounge
Lobby lounge
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Manhattan Bridge
    ‪9 min walk‬
  • Brooklyn Academy of Music
    ‪11 min walk‬
  • Brooklyn Navy Yard
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

Suite, 2 Double Beds

  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, City View

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Brooklyn

Heart of Brooklyn.Within 2 miles (3 km) of this well-placed hotel, you'll find Barclays Center Brooklyn and Brooklyn Bridge. Brooklyn Cruise Terminal and New York University are also within 3 miles (5 km).

What's nearby

  • Barclays Center Brooklyn - 17 min walk
  • Wall Street - 6 min drive
  • Brooklyn Cruise Terminal - 6 min drive
  • Brooklyn Bridge - 7 min drive
  • Battery Park - 8 min drive

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Dekalb Market Hall - ‬4 min walk
  • ‪Sticky's - ‬2 min walk
  • ‪Metro Tech Barbershop - ‬2 min walk
  • ‪AVA Brew - ‬1 min walk
  • ‪Tio Pio - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

4-star hotel near Brooklyn Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 25 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 23
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 487 out of 1094 reviews" "
Rating 8 - Good. 275 out of 1094 reviews" "
Rating 6 - Okay. 147 out of 1094 reviews" "
Rating 4 - Poor. 79 out of 1094 reviews" "
Rating 2 - Terrible. 106 out of 1094 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Liked: Staff & service
The bathroom was dirty

6/10 Okay

Samuel

Stayed 8 nights in Oct 2024

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, amenities
Staff has extremely helpful, from check in through checkout. Including housekeeping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dirty q-tip on the floor and stained bedding but I usually carry my own sheets so that was okay, but would appreciate more attentiveness to the cleaning of the rooms. Overall good experience location was very good
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Victorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff her was very nice and helpful. Nice convenience to order a car to our next destination.
Stayed 1 night in Oct 2024

8/10 Good

DeVante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location. Near a lot of shops and restaurants. It’s also close to the transit into manhattan
Stayed 2 nights in Oct 2024

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

James, Vacaville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Glynell

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth Perazza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Patti

Travelled with family
Liked: Staff & service, amenities
Check in was efficient and quick. Parking Valet was friendly and efficient upon check in. All staff throughout our stay were friendly and helpful. I think I’d rate the staff as the highlight of our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 8 nights in Oct 2024

6/10 Okay

Lawrence

Stayed 1 night in Sep 2024

8/10 Good

Vadim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location of the hotel, near the metro and various restaurants, taxi always arrived very quickly. The hotel room is small, but has everything you need. We stayed at this hotel for a couple of nights, had two beds in the room and these beds were problematic - they creaked loudly with any movement, also the door to the bathroom creaked. This creaking was the only problem, otherwise we were satisfied with the comfort!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ed

Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Tiana, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lots of shopping and all within walking distance!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Business traveller
Liked: Staff & service, property conditions & facilities
I loved my stay due to location and the staff were amazing. However there were many things that needed to be replaced and just made the room and even the lobby dingy looking.
Stayed 6 nights in Sep 2024

2/10 Terrible

Joleen

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and comfortable
Stayed 2 nights in Oct 2024

4/10 Poor

Garrett

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great Location. On-site cafe was convenient and tasty. Hotel itself was a hot mess.
Stayed 4 nights in Sep 2024

4/10 Poor

Nicholas

Liked: Cleanliness, staff & service
Series of different beeps, squeeks, etc. heard multiple times throughout night. Hard to sleep, got woken up several times.
Stayed 1 night in Oct 2024

6/10 Okay

Annette

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
depressing
Stayed 5 nights in Oct 2024

10/10 Excellent

Seher

Stayed 7 nights in Sep 2024

6/10 Okay

Tracy M

Liked: Cleanliness, staff & service, amenities
The Sheraton wasn’t giving quality. For what I paid for a night, I would’ve hoped to receive better quality. But overall, my stay there was okay.
Stayed 5 nights in Jun 2024