I’m writing to provide a reference for “the 3 A’s” - Angelica, Anthony, and Aaliyah (hope I’m spelling her name correctly), as well as the hotel itself.
This reservation was booked last minute (night before) to celebrate a special occasion. Having never visited the hotel, Anthony and Angelica were there to greet us, and fully explained the surrounding attractions, as well as the building amenities. For all questions and needs, the “three A’s” were all very responsive, in addition to simply being pleasant to deal with (they all smile). Being in the service industry myself, this goes a long way. Doing the job is expected - but doing it with a pleasant disposition is refreshing.
The hotel is so ideally located. Quiet street, so no trouble sleeping. Clean lobby, clean elevators, nice common restroom on ground floor. Tons to do within a few blocks, and ready access to any subway to get anywhere in Manhattan. Felt safe walking around at night. Recommend the suite with one of the terraces if you can splurge a bit - the terrace was such a great escape. Didn’t get to try the gym unfortunately. The hotel offers some cool discounts to leverage if you’re staying local. Highly recommend, and would go back again in a heartbeat.
Great team members make great experiences. Whoever owns this place should be proud of the staff.