All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
World-class service and attention to detail. Hands down best property in Manhattan of the 12 I have had the privilege to visit. If there were 6 stars to give, The Langham NYC would typify what it means to earn ratings above and beyond the traditional 5 star standard. Thank you to the wonderful service staff for making this a memorable experience we will always remember. See you again soon!
The hotel is clean and tidy, and the staff are very warm and attentive. I really like it. The surrounding facilities are complete, making it very convenient.
Luxurious hotel in great location. Walkable to Times square, Bryant park, multiple subway stations but removed enough to have a retreat from the crowds. Top notch service and amenities. Will definitely stay here again.
We stayed at the Langham for a week and had the best experience! What separates a good hotel from a great hotel is the staff. The people that work (front desk, doorman & housekeeping) at the Langham really care about their guests and they made us feel welcome. The rooms are great and 5th avenue is always happening. Highly recommend this hotel!
Superb customer service. From the moment you enter their establishment, you’re made to feel very welcomed.The door attendants in particular are very courteous and have been there for years. They remember me when I come each time and make the front desk aware that I am a repeat customer, which is a nice personal touch.