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Virgin Hotels New York City

5.0 star property
5-star luxury hotel near Empire State Building

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Virgin Hotels New York City

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Restaurant
Minibar, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • 5th Avenue
    ‪3 min walk‬
  • Macy's
    ‪5 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

City view

Suite, Multiple Beds (Richard's Flat King Suite)

  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Tempo by Hilton New York Times Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (3599)
The price is CA $322
per night
CA $424 total
includes taxes & fees
4 Feb - 5 Feb
Tempo by Hilton New York Times Square

About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Empire State Building and Madison Square Garden. Also, Broadway is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 12 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

5-star luxury hotel near Empire State Building
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features spa services, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Exhale Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40-125 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 50
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1496 out of 2235 reviews" "
Rating 8 - Good. 378 out of 2235 reviews" "
Rating 6 - Okay. 173 out of 2235 reviews" "
Rating 4 - Poor. 107 out of 2235 reviews" "
Rating 2 - Terrible. 81 out of 2235 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jiun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jiun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staying in the city with lots to do and see

10/10 Excellent

debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Will use this hotel every time we come to NY
Stayed 2 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Oded

Stayed 4 nights in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Dienna

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay whenever I come here.
Stayed 1 night in Aug 2024

8/10 Good

Rachquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Virgin hotel was nice and the view from the assigned room was to die for! The grounds were nice and the location was centered to find and get on downtown & uptown subways. The only con is the front desk not being able to provide any water bottles. Also, the restaurant on site was on the expensive side. The staff were very nice and accommodating. I enjoyed my NY, trip and recommend this hotel, just make sure to bring your beverages for thirst!
Stayed 4 nights in Oct 2024

6/10 Okay

Claire hayoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely disappointing, for the price. It felt like an upscale hipster hostel. The entrance of the room is at the exit of the shower. So where you take off your shoes is where you step out, from the shower. From a sanitary point of view, terrible design in this area. There is one tiny drawer to put your clothes. Super skinny, you can fit a sweater, that’s it. Not enough hangers. The towels are thin, hence the feel of a “hostel.” No slippers. Even the bedsheets are not of quality. It felt like a Fairfield inn. The restaurant on the first floor is very mediocre. Inconsistent cocktail qualities. Whomever work there, seem like they hate their jobs. I wanted to get a refund, and move to a new hotel. Their 72hrs con elation policy did not allow that. I understand that, I was just disappointed we had to stay in this room. We talked to another person in the elevator. They were very disappointed too. If the room was $300/night, I would be ok. But for $800/night, I expected better rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend stay
Fun hotel. Nice rooms, nice lounges and location. Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Katelyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Check in was smooth. Everything in the room was perfect except there weren’t any trash bags in the trash cans. The bed and pillows were so soft!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Virgin was amazing for my anniversary. It was so great, we’ve enquired about using the space for a wedding.
Stayed 1 night in Sep 2024

8/10 Good

Amit

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Neveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Blair

Stayed 3 nights in Aug 2024

8/10 Good

Trevor, Hercules

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Kure

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service personnel’s are not as friendly as the previous staff few months ago during our last trip. Great place to stay and good breakfast, room could be a bit more cleaner. We found other guest hair and items left in our room. The snack area on top of fridge was dusty, fridge was dirty with all the condiments inside. Very disappointing after speaking very highly of the virgin hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! And the room, although small (which is expected for NYC), was very well designed and plenty for my 2 day stay. Would be back soon!
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Stayed 5 nights in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay here again and again
Stayed 2 nights in Oct 2024